# Missing Medal/Badge/Token From Epic Task Collection (iPad)

**URL:** <https://community.gemsofwar.com/t/missing-medal-badge-token-from-epic-task-collection-ipad/60094>\
**Category:** Bug Reports\
**Created:** [December 16, 2019, 8:12pm UTC](https://community.gemsofwar.com/t/missing-medal-badge-token-from-epic-task-collection-ipad/60094 "2019-12-16T20:12:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![RottenSis](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rottensis/32/59754_2.png) [@RottenSis](https://community.gemsofwar.com/u/RottenSis)\
**Post date:** [December 16, 2019, 8:12pm UTC](https://community.gemsofwar.com/t/missing-medal-badge-token-from-epic-task-collection-ipad/60094/1 "2019-12-16T20:12:14Z")

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**Platform, device version and operating system:**

- iOS 12.4 - iPad 6,11

**Screenshot or image:**  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/4/148c40a477ff1b9578769bba9e7a67263eb76d4a.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/1/a1404b0bd5b3514645a8d26eb37ad4a28b84d3fc.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/d/5d4eba56027e3b013f3ef85a37c51c2e4de792cf.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/c/2c52d4772f73f9f68c45f3c93d4dcf1a3cdb8f2e.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/2/72efe8cc9664044081e97709977fabd29dc01d37.jpeg)

**What you were expecting to happen, and what actually happened:**  
I collected the Guild Task mail as shown in the screen shots above which contained a total of 10 tokens

- 5 tokens of Gaard
- 4 tokens of Yasmine
- 1 token of Cedric

I had to click to accept the upgrade of tokens to badges and one medal. I was excited as this would be my third medal and I wanted to go and equip it.

When I went to my Badges and Medals screen, none of the new tokens, badges or medals appeared. The only two medals I have were previously created and equipped. I can’t remember if the new Medal was Gaard (I think it was) or Yasmine as I was just clicking through it. When I realized my new Medal was missing, I looked at my Cedrics. At a minimum I should have 1 token of Cedric at this time in addition to my existing Medal of Cedric.

**How often does this happen? When did it begin happening?**  
Today

**Steps to make it happen again**

1. Confirm current medal/badge/token counts in your collection
2. Complete Epic task that gives tokens
3. Collect Epic task from mail
4. Check medal/badge/token counts in your collection again. Counts should increment by what you collected

UPDATE:  
Tested collection of the next Guild Task on the PC/Steam (instead of using my iPad) and it worked as expected so I updated title of post to include the iPad designation.  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/f/cf6df2fa8bccce4a5fb3c783dc25be273005610e.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/6/c6cd84226f26c89fad7f757e7acc3912fbd3540c.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/4/84d0b8649b09e2c5ee7e0a2f8c83876a5c25f8f1.jpeg)

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**Author:** ![ChunkyMono](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chunkymono/32/69308_2.png) [@ChunkyMono](https://community.gemsofwar.com/u/ChunkyMono)\
**Post date:** [December 16, 2019, 8:58pm UTC](https://community.gemsofwar.com/t/missing-medal-badge-token-from-epic-task-collection-ipad/60094/2 "2019-12-16T20:58:36Z")

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The whole system confuses my mind. I just got my ninth Gaard token, so the screen auto forges a badge and the medal on the same screen, which makes me think I have both. But in reality, I just have the finished medal. Which is what I should have, but I don’t like having to trust their system, because I don’t.

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [December 16, 2019, 10:51pm UTC](https://community.gemsofwar.com/t/missing-medal-badge-token-from-epic-task-collection-ipad/60094/3 "2019-12-16T22:51:53Z")

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Just checked this on PC, collecting all basic/epic task rewards at once from mail. Medal/Badge/Token counts were correct.