# Missing lanterns after update **URL:** \ **Category:** Uncategorized\ **Created:** [October 25, 2023, 6:05am UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928 "2023-10-25T06:05:40Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![GANNICUS1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gannicus1/32/70687_2.png) [@GANNICUS1](https://community.gemsofwar.com/u/GANNICUS1)\ **Post date:** [October 25, 2023, 6:05am UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928/1 "2023-10-25T06:05:40Z")
i bought 25 lanterns before update was going start underspire on Thursday and now you owe me $$$$$$$$$$$. Ask me if I’m peeved b/c I AM ---
**Author:** ![Pim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pim/32/72203_2.png) [@Pim](https://community.gemsofwar.com/u/Pim)\ **Post date:** [October 25, 2023, 6:50am UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928/2 "2023-10-25T06:50:55Z")
I played one room to get the free lantern and that is now gone. So, all lantern got set to zero and underspire map also got reset to the beginning. Starting at 33 torches so my used torch is also gone. ---
**Author:** ![GANNICUS1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gannicus1/32/70687_2.png) [@GANNICUS1](https://community.gemsofwar.com/u/GANNICUS1)\ **Post date:** [October 25, 2023, 7:09am UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928/3 "2023-10-25T07:09:36Z")
i made out a ticket b/c this is robbing players of money, very poor way to do business ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [October 25, 2023, 7:15am UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928/4 "2023-10-25T07:15:51Z")
> [@GANNICUS1](#): > > icket b/c this is robbing players of money, very poor way to do business It’s already on the known issues list. They plan to refund purchases: ![grafik](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/0/206484d1d70653c926b0cd6334dc22ce516105fe.png) Which doesn’t really help that much. The free torches/lanterns will still be gone, if you want to complete your run to have to purchase them on top. ---
**Author:** ![Leon](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@Leon](https://community.gemsofwar.com/u/Leon)\ **Post date:** [October 25, 2023, 7:17am UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928/5 "2023-10-25T07:17:03Z")
![Screenshot_2023-10-24-20-19-59-652_air.com.and.games505.gemsofwar](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/9/b9f98cf4f860877885942b11f00c146c4ed76f17.jpeg) Yesterday it was 4 lanterns, today - zero ![Screenshot_2023-10-25-10-05-41-927_air.com.and.games505.gemsofwar](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/7/a701c7d9475e76e4ac9aa46db95c06cbc009397a.jpeg) ---
**Author:** ![Darklord1](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Darklord1](https://community.gemsofwar.com/u/Darklord1)\ **Post date:** [October 25, 2023, 7:18am UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928/6 "2023-10-25T07:18:32Z")
Quite frankly they need to give everyone the free torches back especially given they have failed to resolve the issue from last time. Alongside with all the paid stuff people have lost. Just dealing with the purchased stuff is unacceptable. @Jeto ---
**Author:** ![GANNICUS1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gannicus1/32/70687_2.png) [@GANNICUS1](https://community.gemsofwar.com/u/GANNICUS1)\ **Post date:** [October 25, 2023, 8:53am UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928/7 "2023-10-25T08:53:38Z")
yes but it stops players like myself from star ting underspire till i get refunded ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 25, 2023, 9:17pm UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928/8 "2023-10-25T21:17:30Z")
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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 25, 2023, 9:18pm UTC](https://community.gemsofwar.com/t/missing-lanterns-after-update/81928/9 "2023-10-25T21:18:02Z")
Hey all, I am closing this thread as it is a duplicate report > [@7.2 Update: Hidden Treasures](https://community.gemsofwar.com/t/7-2-update-hidden-treasures/81879/80): > > We have update the known issues article for the Underspire issue: [Underspire Reset](https://gemsofwar.zendesk.com/hc/en-us/articles/8209283654799-Underspire-progress-reset-after-updating-to-7-2) > > To confirm that players who purchased Torch or Lantern Boosters will have their Torches and Lanterns added back to their account as soon as we can. > > This is all that were purchases during what was this weeks Underspire; including ones that were previously consumed by completing battles - but will exclude the free Lantern from the Merchant. > > But once I have the specifics, we will share again!