# Missing glory from my account

**URL:** <https://community.gemsofwar.com/t/missing-glory-from-my-account/13306>\
**Category:** Support\
**Created:** [October 4, 2016, 3:30pm UTC](https://community.gemsofwar.com/t/missing-glory-from-my-account/13306 "2016-10-04T15:30:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![xXEpyXx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xxepyxx/32/11697_2.png) [@xXEpyXx](https://community.gemsofwar.com/u/xXEpyXx)\
**Post date:** [October 4, 2016, 3:30pm UTC](https://community.gemsofwar.com/t/missing-glory-from-my-account/13306/1 "2016-10-04T15:30:56Z")

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I logged in and tried to buy chests with 1k glory but when i baught said chests it said cxannot be completed at this time. The game then kicked me out to the sign in screen and took my glory but i recieved no chests or rewards. Please help gamertag is XRT Epyon and thanks you for your time

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [October 4, 2016, 3:58pm UTC](https://community.gemsofwar.com/t/missing-glory-from-my-account/13306/2 "2016-10-04T15:58:17Z")

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> [@xXEpyXx](#):
>
> I logged in and tried to buy chests with 1k glory but when i baught said chests it said cxannot be completed at this time. The game then kicked me out to the sign in screen and took my glory but i recieved no chests or rewards. Please help gamertag is XRT Epyon and thanks you for your time

Just a friendly advice, don’t ever spend glory on glory chest, they are too precious just keep your glory for the glory bundle in the store it will give you 1 troop 2 arcane stones 2 event keys and 4 minor stones

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**Author:** ![xXEpyXx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xxepyxx/32/11697_2.png) [@xXEpyXx](https://community.gemsofwar.com/u/xXEpyXx)\
**Post date:** [October 4, 2016, 4:02pm UTC](https://community.gemsofwar.com/t/missing-glory-from-my-account/13306/3 "2016-10-04T16:02:33Z")

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i useually do but didnt want this weeks even card since its gob chomper atm and hasnt updated yet

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [October 4, 2016, 4:05pm UTC](https://community.gemsofwar.com/t/missing-glory-from-my-account/13306/4 "2016-10-04T16:05:40Z")

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> [@xXEpyXx](#):
>
> i useually do but didnt want this weeks even card since its gob chomper atm and hasnt updated yet

Just keep your glory for next week then , you know console going to get update soon and we will get 3 troop per week and you will need lot of glory

Also they will fix gob chomper and change him for wild fang

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**Author:** ![xXEpyXx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xxepyxx/32/11697_2.png) [@xXEpyXx](https://community.gemsofwar.com/u/xXEpyXx)\
**Post date:** [October 4, 2016, 4:06pm UTC](https://community.gemsofwar.com/t/missing-glory-from-my-account/13306/5 "2016-10-04T16:06:37Z")

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sweet thanks for the heads up

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**Author:** ![xXEpyXx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xxepyxx/32/11697_2.png) [@xXEpyXx](https://community.gemsofwar.com/u/xXEpyXx)\
**Post date:** [October 4, 2016, 7:48pm UTC](https://community.gemsofwar.com/t/missing-glory-from-my-account/13306/6 "2016-10-04T19:48:43Z")

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bumb to the top

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**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\
**Post date:** [October 4, 2016, 9:02pm UTC](https://community.gemsofwar.com/t/missing-glory-from-my-account/13306/7 "2016-10-04T21:02:57Z")

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You should probably open a support ticket, rather than waiting for someone to notice this.

[https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)

Even though the page says that console users should go to 505Games for support, that isn’t true (505 isn’t the console developer anymore). Support usually responds pretty quickly and can either give you the missing items or refund your glory.

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**Author:** ![xXEpyXx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xxepyxx/32/11697_2.png) [@xXEpyXx](https://community.gemsofwar.com/u/xXEpyXx)\
**Post date:** [October 5, 2016, 9:02am UTC](https://community.gemsofwar.com/t/missing-glory-from-my-account/13306/8 "2016-10-05T09:02:21Z")

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Thank you, couldn’t find a submit ticket feature
