# Missing classes - underworld factions - weapons - pets and other features since reset **URL:** \ **Category:** Bug Reports\ **Created:** [October 21, 2019, 8:31am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715 "2019-10-21T08:31:24Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Stanner](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stanner/32/49696_2.png) [@Stanner](https://community.gemsofwar.com/u/Stanner)\ **Post date:** [October 21, 2019, 10:28am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/41 "2019-10-21T10:28:13Z")
> [@awryan](#): > > But can someone do an uninstall after they link their device and do a fresh install to see if that fixes it? I just install game on other phone and link my account - this issue fully present. ---
**Author:** ![Eris](https://avatars.discourse-cdn.com/v4/letter/e/c57346/32.png) [@Eris](https://community.gemsofwar.com/u/Eris)\ **Post date:** [October 21, 2019, 10:42am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/42 "2019-10-21T10:42:04Z")
![Screenshot_20191021-062830](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/d/1d27a0ba9c9e4a3459738fd4a670433a38c60802.jpeg) you can add me to the people missing weapons I should have most if not all the doomed weapons. And as evidenced in that screenshot I have the doomed statue but it’s no longer showing up in my weapons list ---
**Author:** ![crazylady](https://avatars.discourse-cdn.com/v4/letter/c/e19adc/32.png) [@crazylady](https://community.gemsofwar.com/u/crazylady)\ **Post date:** [October 21, 2019, 10:47am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/43 "2019-10-21T10:47:49Z")
Yep… I had all doomed weapons and now have this. I needed doomed glaive in gw, so I would very much appreciate it back. @Saltypatra ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/a/4a624a08b725ff593472456e0eefbcdf742887cd.jpeg) ---
**Author:** ![orangeink](https://avatars.discourse-cdn.com/v4/letter/o/c57346/32.png) [@orangeink](https://community.gemsofwar.com/u/orangeink)\ **Post date:** [October 21, 2019, 10:48am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/44 "2019-10-21T10:48:52Z")
Will you consider to delay GW? No one can set up defense team properly right now. It will be very hard for some people to do it if this issue can only be fixed tomorrow morning. ---
**Author:** ![DigitalWar669](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digitalwar669/32/40520_2.png) [@DigitalWar669](https://community.gemsofwar.com/u/DigitalWar669)\ **Post date:** [October 21, 2019, 10:49am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/45 "2019-10-21T10:49:29Z")
I sure love the over reaction to patch something and break everything else and respond with a shrug. I sure wish I could be that terrible in my job and keep it. ---
**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\ **Post date:** [October 21, 2019, 10:50am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/46 "2019-10-21T10:50:00Z")
All of these lost weapons will be available in a flash offer. Only $5.00… 😉 ---
**Author:** ![Sir\_Stabs](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sir_stabs/32/38765_2.png) [@Sir\_Stabs](https://community.gemsofwar.com/u/Sir_Stabs)\ **Post date:** [October 21, 2019, 10:54am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/47 "2019-10-21T10:54:54Z")
> [@Saltypatra](#): > > Sorry team, we have no evening person. I’ve told the devs and we will look into this as soon as we are back in office. The fact that people clicked like on this response is bewildering. A professional company with an imploding product is saying that they will deal with it tomorrow. Disgusting. ---
**Author:** ![SenileElf](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@SenileElf](https://community.gemsofwar.com/u/SenileElf)\ **Post date:** [October 21, 2019, 10:57am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/48 "2019-10-21T10:57:29Z")
I just love the fact they release a “bug fix” clock off and go home rather than make sure the bug fix didn’t cause any further problems… This is a massive error… ---
**Author:** ![DigitalWar669](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digitalwar669/32/40520_2.png) [@DigitalWar669](https://community.gemsofwar.com/u/DigitalWar669)\ **Post date:** [October 21, 2019, 10:58am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/49 "2019-10-21T10:58:20Z")
Testing in production works so well… ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [October 21, 2019, 10:58am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/50 "2019-10-21T10:58:54Z")
> [@DigitalWar669](#): > > Testing in production works so well… It did, we spotted the issue right away! 😜 ---
**Author:** ![Xsfx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xsfx/32/47037_2.png) [@Xsfx](https://community.gemsofwar.com/u/Xsfx)\ **Post date:** [October 21, 2019, 11:05am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/51 "2019-10-21T11:05:31Z")
I can cut some slack, they will have a nice hot cup of WTF sitting on their desk in the morning. Have YOU ever tried to fix bugs when YOU are half in the sleeping bag? ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [October 21, 2019, 11:06am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/52 "2019-10-21T11:06:01Z")
I’ve collated a list of the issues that players are experiencing and passed it on to the developers. I apologise, but I can’t do much more at this time until they are awake and can start fixing things. I understand that you’re frustrated, and I’m doing what I can. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [October 21, 2019, 11:07am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/53 "2019-10-21T11:07:54Z")
What happens if I want to do my delves tonight because I won’t have time to do the tomorrow. Will those 3 delves just be gone or will you be giving us an extra 3? ---
**Author:** ![saintofkillers](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saintofkillers/32/53183_2.png) [@saintofkillers](https://community.gemsofwar.com/u/saintofkillers)\ **Post date:** [October 21, 2019, 11:09am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/54 "2019-10-21T11:09:08Z")
So… now all we win will disappear too? ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [October 21, 2019, 11:10am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/55 "2019-10-21T11:10:11Z")
> [@Sir\_Stabs](#): > > The fact that people clicked like on this response is bewildering. A professional company with an imploding product is saying that they will deal with it tomorrow. Disgusting. Saltypatra isn’t one of the coders. She can’t fix the issue herself, even though she would probably love to do that (so as to quiet the rightfully-frustrated fanbase). She has passed on the message to the people with the ability/authority to fix it, which is her job as community manager. That’s why I liked her post. ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [October 21, 2019, 11:13am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/56 "2019-10-21T11:13:07Z")
> [@Maxx](#): > > What happens if I want to do my delves tonight because I won’t have time to do the tomorrow. Will those 3 delves just be gone or will you be giving us an extra 3? They will very likely be gone, I don’t think there’s an easy way to give players extra sigils. You could use your sigils to initiate runs for the Delves currently still visible to minimize the impact on you. ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [October 21, 2019, 11:15am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/57 "2019-10-21T11:15:33Z")
> [@saintofkillers](#): > > So… now all we win will disappear too? You mean whether any progress today will get rolled back as part of the fix? Exceedingly unlikely, just keep on playing, the things currently no longer visible should reappear with a day. ---
**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Post date:** [October 21, 2019, 11:16am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/58 "2019-10-21T11:16:38Z")
Hopefully… they’ll send us another 50 free gems and a wonky apology note. ---
**Author:** ![Sipalman](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sipalman/32/51149_2.png) [@Sipalman](https://community.gemsofwar.com/u/Sipalman)\ **Post date:** [October 21, 2019, 11:22am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/59 "2019-10-21T11:22:57Z")
Kafka just basically said fix in 10 HOURS!! A LOOOONG waiting time ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [October 21, 2019, 11:23am UTC](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715/60 "2019-10-21T11:23:36Z")
Hey, it’s better than no free gems and wonky apology note. I would make changes if I could, but I am a writer and communications manager, and my coding ability (while not non existent) is quite basic and not up to this task. The best thing anyone can do right now is pass me further information to present to the devs tomorrow. I’ve already outlined the main issues, but if anything else emerges please don’t hesitate to post it here or let me know. This will be our top priority moving forward and we will do what we can to fix it as soon as possible. [Previous page](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715.md?page=2) [Next page](https://community.gemsofwar.com/t/missing-classes-underworld-factions-weapons-pets-and-other-features-since-reset/58715.md?page=4)