# Missing Cards **URL:** \ **Category:** Uncategorized\ **Created:** [May 25, 2020, 11:46am UTC](https://community.gemsofwar.com/t/missing-cards/63815 "2020-05-25T11:46:51Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![MrEarz](https://avatars.discourse-cdn.com/v4/letter/m/c89c15/32.png) [@MrEarz](https://community.gemsofwar.com/u/MrEarz)\ **Post date:** [May 25, 2020, 11:46am UTC](https://community.gemsofwar.com/t/missing-cards/63815/1 "2020-05-25T11:46:51Z")
So I’ve been playing a few years now, in this course of time my cards have went missing. I don’t know why and would like this explained. One day they are there the next I open a chest and it says new card, when it’s a card I know I have already owned. Can anyone explain this for me? ---
**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\ **Post date:** [May 25, 2020, 12:46pm UTC](https://community.gemsofwar.com/t/missing-cards/63815/2 "2020-05-25T12:46:46Z")
May they went in one Earz and out the other? 😛 More seriously, when exactly did this happen? If it was before the 4.6.5 Update (Nov '19), had you been disenchanting cards? > [@4.6.5 Update Patch Notes](https://community.gemsofwar.com/t/4-6-5-update-patch-notes/59156/1): > > The last copy of a Troop can no longer be disenchanted. Did you accidentally make a new account, perhaps (were there any other changes?)? ---
**Author:** ![MrEarz](https://avatars.discourse-cdn.com/v4/letter/m/c89c15/32.png) [@MrEarz](https://community.gemsofwar.com/u/MrEarz)\ **Post date:** [May 25, 2020, 1:04pm UTC](https://community.gemsofwar.com/t/missing-cards/63815/3 "2020-05-25T13:04:50Z")
Most recently it happened on my wife’s account with the new card “lasher”. It was a glory rewards card a few weeks back. Today we opened her chest and it said new card 🤷‍♂️. Other cards I don’t notice until I open a chest and it says new, when it was already there.