# Minor Interface bug with Team Slots since 4.2 Update

**URL:** <https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987>\
**Category:** Bug Reports\
**Created:** [December 13, 2018, 11:12am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987 "2018-12-13T11:12:29Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\
**Post date:** [December 13, 2018, 11:12am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/1 "2018-12-13T11:12:29Z")

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**Platform, device version and operating system:**  
PC, Steam client, Game: 4.2.0.07, OS: Win 7x64 SP1

**Screenshot or image:**  
None.

Video:  
Provided below.

**What you were expecting to happen, and what actually happened:**

**How often does this happen? When did it begin happening?**  
Always. Since Update 4.2.0.07.

**Steps to make it happen again**  
Whenever you access the Team Slots, select one Team, then close it, it will usually be blank, but it’s only a slider/scrolling down issue, if you scroll up, it will still show. Still, it’s a minor interface bug that wasn’t there before 4.2.0.07 Update. Check a video to see the issue.

Video:

[![]( " - YouTube") ](https://www.youtube.com/watch?v=yQ_RGsPO8HA)

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [December 14, 2018, 3:02am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/2 "2018-12-14T03:02:43Z")

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Hey, thanks for bringing this to our attention.

This is happening because your game window has been resized manually and the menu doesn’t like it.

I strongly suggest using one of the standard resolutions offered in the settings \> Graphics menu to avoid UI issues like this.

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**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\
**Post date:** [December 16, 2018, 12:31pm UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/3 "2018-12-16T12:31:40Z")

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I am using the default settings, 16:9 = 1920x1080, standard setup.  
I don’t have any other GPU options enforced differently.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [December 17, 2018, 12:42am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/4 "2018-12-17T00:42:09Z")

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Is this in full screen and what resolution is your monitor?

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**Author:** ![WWDiver](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wwdiver/32/40338_2.png) [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\
**Post date:** [December 17, 2018, 2:11am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/5 "2018-12-17T02:11:05Z")

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I’ve been having the same problem. I wiggle the scroll button of my mouse a few times and then the menu shows up.  
I also play via Steam, windows 10.

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**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\
**Post date:** [December 17, 2018, 10:10am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/6 "2018-12-17T10:10:00Z")

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My monitor is full HD - native 16:9 resolution =1920x1080, Samsung SyncMaster BX2450  
I am always using the native resolution and full screen option enabled in the game settings.  
This issue did not exist before the Update 4.2.0.07.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [December 18, 2018, 3:57am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/7 "2018-12-18T03:57:45Z")

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Does it depend which gamemode you are accessing the team slots from?

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**Author:** ![Starlite](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/starlite/32/43018_2.png) [@Starlite](https://community.gemsofwar.com/u/Starlite)\
**Post date:** [December 18, 2018, 4:27am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/8 "2018-12-18T04:27:07Z")

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That happened to me once, when changing my general Defence team.  
Screen res is 1920x1080 for the game, with my second monitor (on the left) at 1280x1024.  
Windows 7 x64.

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**Author:** ![ultiwizard](https://avatars.discourse-cdn.com/v4/letter/u/ee7513/32.png) [@ultiwizard](https://community.gemsofwar.com/u/ultiwizard)\
**Post date:** [December 18, 2018, 4:38am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/9 "2018-12-18T04:38:57Z")

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It keeps happening to me on both my computer and phone.  
Phone resolution is set to FHD(2220x1080)  
computer resolution is 1366x768

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**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\
**Post date:** [December 19, 2018, 6:36pm UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/10 "2018-12-19T18:36:23Z")

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I think it does.  
I am level 1198. and I got my last, 27th Team slot unlocked.  
I think that this only happens if you select the one at the full bottom.

Check my video again that I posted. I did exactly that.  
You only need to scroll up with your mouse wheel to fix this issue on PC, not sure about other platforms.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [December 20, 2018, 3:09am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/11 "2018-12-20T03:09:40Z")

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Hey @ultiwizard what device are you using for the phone, and what operating system version is it?

We were able reproduce this issue solidly so we’ll keep adding any further information to the report for the team.

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**Author:** ![ultiwizard](https://avatars.discourse-cdn.com/v4/letter/u/ee7513/32.png) [@ultiwizard](https://community.gemsofwar.com/u/ultiwizard)\
**Post date:** [December 20, 2018, 3:22am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/12 "2018-12-20T03:22:27Z")

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I have windows 10 and phone is Samsung galaxy s8

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**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\
**Post date:** [December 20, 2018, 5:25am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/13 "2018-12-20T05:25:04Z")

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I was having this issue on Android in the Guild Wars Defence menu, when deselecting my bottom team slot (having to scroll up).

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**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\
**Post date:** [December 22, 2018, 10:32pm UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/14 "2018-12-22T22:32:28Z")

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I noticed that the Support Team needs more information. Video was provided, explanation was given.  
I am not sure what else I can provide to help with this problem.

I’ll say it again. The Team slot must be at the bottom.  
Click on it to open it, and then again to close it to see the issue with the last Team slot.  
I am playing in full screen mode on PC with my native resolution of my monitor, 16:9 = 1920x1080.

However, if there are any questions left, I’ll be happy to respond and help.

Source:  
[https://gemsofwar.zendesk.com/hc/en-us/articles/360000669135-Teams-appear-blank-before-battle](https://gemsofwar.zendesk.com/hc/en-us/articles/360000669135-Teams-appear-blank-before-battle)

I suppose that ticket will get updated soon, or is it really still unclear?

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**Author:** ![Kay93x](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kay93x/32/62627_2.png) [@Kay93x](https://community.gemsofwar.com/u/Kay93x)\
**Post date:** [December 23, 2018, 1:59am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/15 "2018-12-23T01:59:26Z")

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This is also happening on PS4 too. Simply scrolling up or down worked for me and the team showed.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [December 24, 2018, 1:56am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/16 "2018-12-24T01:56:30Z")

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Hey @Koromac, that’s a general notice that is not directly related to your report. Your report was very helpful! The team has the bug but as we are entering the Christmas holidays it will take some time to look into it.

At this stage, we are able to reproduce the issue but it would be useful to have some more information from other players experiencing it and their **platform and model and the game’s screen resolution** if playing on PC.

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<div class="post-metadata">

**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [December 24, 2018, 1:57am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/17 "2018-12-24T01:57:17Z")

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What type of Android do you have? @Kay93x glad you got it working.

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<div class="post-metadata">

**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\
**Post date:** [December 24, 2018, 2:03am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/18 "2018-12-24T02:03:31Z")

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_[screenshot removed by moderator! 😉]_  
Pls don’t look at my storage space 😝 I have a lot of screenshots, and I’m not deleting the Jersey Boys soundtrack, Joni Mitchell or Sex on Toast (Melbourne-based band!!!)!

Is any of the info in my screenshot sensitive, and shouldn’t be advertised? 😕 I know it’s not the most recent version of Android, unfortunately.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [December 24, 2018, 2:20am UTC](https://community.gemsofwar.com/t/minor-interface-bug-with-team-slots-since-4-2-update/49987/19 "2018-12-24T02:20:59Z")

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I’ve made a note of that information on the bug report and removed your screenshot. There is nothing incriminating there but if you are unsure it’s good to be sure! ((I think your band/music interests are a lot more personal 😉 )
