# Merlantis unaccessable

**URL:** <https://community.gemsofwar.com/t/merlantis-unaccessable/32562>\
**Category:** Support\
**Created:** [November 1, 2017, 8:58pm UTC](https://community.gemsofwar.com/t/merlantis-unaccessable/32562 "2017-11-01T20:58:11Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Nln44](https://avatars.discourse-cdn.com/v4/letter/n/4bbf92/32.png) [@Nln44](https://community.gemsofwar.com/u/Nln44)\
**Post date:** [November 1, 2017, 8:58pm UTC](https://community.gemsofwar.com/t/merlantis-unaccessable/32562/1 "2017-11-01T20:58:11Z")

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Will not allow me to select Merlantis on the home screen and no it’s not my controller . Please exterminate this bug, on PS4

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [November 1, 2017, 9:03pm UTC](https://community.gemsofwar.com/t/merlantis-unaccessable/32562/2 "2017-11-01T21:03:52Z")

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> [@Nln44](#):
>
> Will not allow me to select Merlantis on the home screen and no it’s not my controller . Please exterminate this bug, on PS4

You can report support issues using the support website. Here is a link: [Support](https://gemsofwar.zendesk.com/hc/en-us/requests/new)

Or You can post a message in the Know issues thread. [Known Issues](https://community.gemsofwar.com/t/3-2-known-issues-pc-mobile-console/31703/269)

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**Author:** ![Sin\_Ogaris](https://avatars.discourse-cdn.com/v4/letter/s/ccd318/32.png) [@Sin\_Ogaris](https://community.gemsofwar.com/u/Sin_Ogaris)\
**Post date:** [November 1, 2017, 11:09pm UTC](https://community.gemsofwar.com/t/merlantis-unaccessable/32562/3 "2017-11-01T23:09:03Z")

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It’s like that on XBO as well, you can select it, it’s just really awkward and takes ages to press the right angle from the right other kingdom.

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [November 1, 2017, 11:09pm UTC](https://community.gemsofwar.com/t/merlantis-unaccessable/32562/4 "2017-11-01T23:09:32Z")

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We’re aware of the issue and are currently working on a fix.

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**Author:** ![Supremesis](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/supremesis/32/24521_2.png) [@Supremesis](https://community.gemsofwar.com/u/Supremesis)\
**Post date:** [November 2, 2017, 2:15am UTC](https://community.gemsofwar.com/t/merlantis-unaccessable/32562/5 "2017-11-02T02:15:46Z")

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Remember you can also for the meantime, go to hero \> any blue or green traitstone then select merlantis and boom it’s selected 🙂

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [November 2, 2017, 4:29am UTC](https://community.gemsofwar.com/t/merlantis-unaccessable/32562/6 "2017-11-02T04:29:21Z")

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This should be fixed now. Please let us know if you’re still experiencing problems after restarting the game.