# Melting Point, no score, only shows collectibles

**URL:** <https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336>\
**Category:** Bug Reports\
**Created:** [February 24, 2022, 9:06am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336 "2022-02-24T09:06:10Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Shaylynn](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@Shaylynn](https://community.gemsofwar.com/u/Shaylynn)\
**Post date:** [February 24, 2022, 9:06am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/1 "2022-02-24T09:06:10Z")

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I don’t know, which platform the player uses. But I use Android, Version 12, Galaxy A52. But at least 2 other players have asked about the 0 scoring

 ![Screenshot_20220224-094845](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/3/b301aeda061f5247fca2ea0049da5c72959d27fe.jpeg)  
 ![Screenshot_20220223-152645](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/0/7089766b10a590eed8f46a97167a0489d608fd69.jpeg)

Screenshots from today and yesterday.

This player has collected 31 melted cobras and 185 poison, however the score is 0 points.  
Visual bug?  
Or a bug?

Ticket request (112789) - here you can see player name and other info.

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**Author:** ![Potemkinz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/potemkinz/32/74067_2.png) [@Potemkinz](https://community.gemsofwar.com/u/Potemkinz)\
**Post date:** [February 24, 2022, 10:43am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/2 "2022-02-24T10:43:29Z")

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is it manually zeroed by devs? or a bug??, but i have never seen a bug like this

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**Author:** ![Pau](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pau/32/68074_2.png) [@Pau](https://community.gemsofwar.com/u/Pau)\
**Post date:** [February 26, 2022, 8:33am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/3 "2022-02-26T08:33:18Z")

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I have seen it in players suspected of cheating. Maybe that’s it.

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**Author:** ![Pau](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pau/32/68074_2.png) [@Pau](https://community.gemsofwar.com/u/Pau)\
**Post date:** [February 26, 2022, 8:39am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/4 "2022-02-26T08:39:02Z")

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Or… Could it be that that player comes from another guild and got those collectibles in the other guild? I don’t know if it can be…

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**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\
**Post date:** [February 26, 2022, 8:51am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/5 "2022-02-26T08:51:02Z")

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> [@Pau](#):
>
> Or… Could it be that that player comes from another guild and got those collectibles in the other guild? I don’t know if it can be…

Nope. There is individual event leaderboard, so player’s own score is kept intact across switching guilds (only none of the score made in guild A counts towards rewards for guild B).  
Tower of Doom (with no individual leaderboard) resets player’s record with each guild switching.

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**Author:** ![Shaylynn](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@Shaylynn](https://community.gemsofwar.com/u/Shaylynn)\
**Post date:** [February 26, 2022, 8:55am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/6 "2022-02-26T08:55:27Z")

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This player has been in my guild 3 months, but the cheating part is a possibility.  
I raised that suspicion but no answer from my ticket or my report here…

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**Author:** ![Pau](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pau/32/68074_2.png) [@Pau](https://community.gemsofwar.com/u/Pau)\
**Post date:** [February 26, 2022, 9:10am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/7 "2022-02-26T09:10:55Z")

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Thanks for the information, I didn’t know about it and it’s good to know❤️

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**Author:** ![Shaylynn](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@Shaylynn](https://community.gemsofwar.com/u/Shaylynn)\
**Post date:** [March 1, 2022, 7:54am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/8 "2022-03-01T07:54:14Z")

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Having a possible cheater in my guild is annoying and bad, but not getting a response AT ALL is worse.  
It takes 7-12 business days to get a response on a ticket regarding suspicion about cheating… 7-12 business days…

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [March 1, 2022, 10:12am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/9 "2022-03-01T10:12:00Z")

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Has the player been playing the past days? I could imagine that they received the 6.2 update at the start of the week, played their sigils without the score registering due to version incompatibilities and are now locked out of the game until 6.2 gets released correctly.

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [March 1, 2022, 11:07am UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/10 "2022-03-01T11:07:19Z")

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> [@Shaylynn](#):
>
> Having a possible cheater in my guild is annoying and bad, but not getting a response AT ALL is worse.  
> It takes 7-12 business days to get a response on a ticket regarding suspicion about cheating… 7-12 business days…

If you’re the GM then you have their invite code.  
And thanks to @Taransworld have the tools to check to see if the player is banned or not without relying on the devs.  
On his GM site where invite profiles can be accessed.  
Put in their invite code\_banned.  
Such as SIRRIAN\_BANNED

And that will give you the answer.

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**Author:** ![Shaylynn](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@Shaylynn](https://community.gemsofwar.com/u/Shaylynn)\
**Post date:** [March 1, 2022, 1:07pm UTC](https://community.gemsofwar.com/t/melting-point-no-score-only-shows-collectibles/74336/11 "2022-03-01T13:07:12Z")

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No the player has not. And it happened at the same time as the update trouble could have happened. I have considered that to be the answer. That or cheating.
