# Major store issue
**URL:** https://community.gemsofwar.com/t/major-store-issue/19019
**Category:** Uncategorized
**Created:** [January 27, 2017, 8:42am UTC](https://community.gemsofwar.com/t/major-store-issue/19019 "2017-01-27T08:42:06Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@WishKiller](https://community.gemsofwar.com/u/WishKiller)
#### Post date: [January 27, 2017, 8:42am UTC](https://community.gemsofwar.com/t/major-store-issue/19019/1 "2017-01-27T08:42:06Z")
ever since the hotfix that fixed the “too many traitstone” glitch I can’t even access the store to spend gems or glory…every time the "not available for purchase screen pops up then i hit ok…the ENTIRE store screen locks my game up…I can’t use glory to buy dragonknight or shopkeeper…or anything else…nothing but a freeze so hard I have to exit the game what is going here?..and do we actually have to wait till the next update to buy anything???
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### Author:  [@Renacht](https://community.gemsofwar.com/u/Renacht)
#### Post date: [January 27, 2017, 12:09pm UTC](https://community.gemsofwar.com/t/major-store-issue/19019/2 "2017-01-27T12:09:50Z")
I got the same problem, already sent a ticket.
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### Author:  [@Sirrian](https://community.gemsofwar.com/u/Sirrian)
#### Post date: [January 27, 2017, 12:19pm UTC](https://community.gemsofwar.com/t/major-store-issue/19019/3 "2017-01-27T12:19:38Z")
Unfortunately the store (in PS4, Xbox, & Mobile/PC versions) is working fine on all our systems here, so I’ll have to get one of the engineers to take a look at the problem when they’re back in on Monday - sorry for the delay.
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### Author:  [@WishKiller](https://community.gemsofwar.com/u/WishKiller)
#### Post date: [January 28, 2017, 3:39am UTC](https://community.gemsofwar.com/t/major-store-issue/19019/4 "2017-01-28T03:39:07Z")
thanx, @Sirrian I do have a question…is there any alternate ways I can get my dragon knight to mythic…since i can’t spend My glory on him? I really don’t want to miss out on it because of a store issue
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### Author:  [@Sirrian](https://community.gemsofwar.com/u/Sirrian)
#### Post date: [January 29, 2017, 4:41am UTC](https://community.gemsofwar.com/t/major-store-issue/19019/5 "2017-01-29T04:41:18Z")
I’ll leave a note with our support guys to make sure they help you get that done.
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### Author:  [@WishKiller](https://community.gemsofwar.com/u/WishKiller)
#### Post date: [January 29, 2017, 11:41pm UTC](https://community.gemsofwar.com/t/major-store-issue/19019/6 "2017-01-29T23:41:49Z")
that would be Great thank you…nothing yet though…though it’s still quite a few hours till reset
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### Author:  [@VegaDark541](https://community.gemsofwar.com/u/VegaDark541)
#### Post date: [January 29, 2017, 11:43pm UTC](https://community.gemsofwar.com/t/major-store-issue/19019/7 "2017-01-29T23:43:07Z")
I’ve had the same problem for a few weeks now. The support person I have been talking with in my ticket has been purchasing glory packs for me until it’s fixed.
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### Author:  [@WishKiller](https://community.gemsofwar.com/u/WishKiller)
#### Post date: [January 29, 2017, 11:44pm UTC](https://community.gemsofwar.com/t/major-store-issue/19019/8 "2017-01-29T23:44:00Z")
that’s really good of them