# Lost over 2000 souls **URL:** \ **Category:** Support\ **Created:** [March 6, 2016, 10:23am UTC](https://community.gemsofwar.com/t/lost-over-2000-souls/4252 "2016-03-06T10:23:05Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![QueenOfSidhe](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/queenofsidhe/32/1978_2.png) [@QueenOfSidhe](https://community.gemsofwar.com/u/QueenOfSidhe)\ **Post date:** [March 6, 2016, 10:23am UTC](https://community.gemsofwar.com/t/lost-over-2000-souls/4252/1 "2016-03-06T10:23:05Z")
So I was playing yesterday and after reading the info that the next console update wouldn’t be until next month I decided to use my magic keys. I used 20. leveled up some troops. used 20. leveled up some troops. used 20, rinse and repeat for 150 keys, making sure my previously acquired troops were at least lvl 2 so I knew if I was getting new troop or copies. Then after spending 2000+ souls and all my keys I went into a battle. Game crashed. Boot back up and all my keys were back in my inventory. My troops were de-leveled. and yet all my souls were still gone. ---
**Author:** ![Zelfore](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zelfore/32/22295_2.png) [@Zelfore](https://community.gemsofwar.com/u/Zelfore)\ **Post date:** [March 6, 2016, 1:32pm UTC](https://community.gemsofwar.com/t/lost-over-2000-souls/4252/2 "2016-03-06T13:32:08Z")
Click the kitty for the site you’ll need to help you with this. → [😺 “Click me!”](http://support.505games.com/support/home) ---
**Author:** ![Mufasha](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mufasha/32/1327_2.png) [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\ **Post date:** [March 6, 2016, 1:35pm UTC](https://community.gemsofwar.com/t/lost-over-2000-souls/4252/3 "2016-03-06T13:35:28Z")
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