# Lost my account

**URL:** <https://community.gemsofwar.com/t/lost-my-account/35840>\
**Category:** Support\
**Created:** [February 16, 2018, 3:42am UTC](https://community.gemsofwar.com/t/lost-my-account/35840 "2018-02-16T03:42:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SidiVs](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sidivs/32/36978_2.png) [@SidiVs](https://community.gemsofwar.com/u/SidiVs)\
**Post date:** [February 16, 2018, 3:42am UTC](https://community.gemsofwar.com/t/lost-my-account/35840/1 "2018-02-16T03:42:59Z")

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Hi. I lost my account. Invite code was SHIBBFATE. Blockbusters guild level 500+. My forums account name was SHIBFATE. the email it was created with no longer exists. Hope you can help. We talked in game chat.

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**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\
**Post date:** [February 16, 2018, 3:46am UTC](https://community.gemsofwar.com/t/lost-my-account/35840/2 "2018-02-16T03:46:41Z")

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[https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us)

Your best way of getting help would be to send in a ticket, it might take a few extra days to get help tho, since the weekend is just around the corner.

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**Author:** ![Gratan](https://avatars.discourse-cdn.com/v4/letter/g/57b2e6/32.png) [@Gratan](https://community.gemsofwar.com/u/Gratan)\
**Post date:** [June 19, 2019, 9:03pm UTC](https://community.gemsofwar.com/t/lost-my-account/35840/3 "2019-06-19T21:03:38Z")

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My account is banned, please tell me if there is a possibility to unblock it? In my account 8 VIP. Banned allegedly for hacking, but I did not use anything like this. What support has been silent for a week?

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**Author:** ![Amadan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amadan/32/7653_2.png) [@Amadan](https://community.gemsofwar.com/u/Amadan)\
**Post date:** [June 19, 2019, 9:21pm UTC](https://community.gemsofwar.com/t/lost-my-account/35840/4 "2019-06-19T21:21:01Z")

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> [@Gratan](#):
>
> My account is banned, please tell me if there is a possibility to unblock it?

> [@Eika](#):
>
> [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us)
> 
> Your best way of getting help would be to send in a ticket

PS: Bumping ancient dead threads doesn’t help. Neither does spamming multiple threads.

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**Author:** ![Zepp](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zepp/32/42136_2.png) [@Zepp](https://community.gemsofwar.com/u/Zepp)\
**Post date:** [June 20, 2019, 5:46am UTC](https://community.gemsofwar.com/t/lost-my-account/35840/5 "2019-06-20T05:46:57Z")

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Bans are not delivered lightly. 100% of players banned state they did nothing ban-worthy, so taking your word just won’t do.

Your best best is to start another account and play fairly.
