# Lost daily login streak last week **URL:** \ **Category:** Support\ **Created:** [January 10, 2018, 4:09pm UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825 "2018-01-10T16:09:48Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Tylarion](https://avatars.discourse-cdn.com/v4/letter/t/97f17d/32.png) [@Tylarion](https://community.gemsofwar.com/u/Tylarion)\ **Post date:** [January 10, 2018, 4:09pm UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/1 "2018-01-10T16:09:49Z")
Last week I randomly lost my daily login streak even though I played GW daily. I thought it was a little odd, but I figured I forgot to claim the dialy rewards on monday when the reset was delayed last week. However yesterday I was paying attention on login and it seems I would have missed thursday, a day which I played for sure. I mentioned this to my guild and it turns out 4 other guildmembers had the same thing happen. Now I don’t really care that much about the gold, but if at least 5 of us had it, then surely more people had it? So I would figure I make a post about it since nobody else did. So anyone else noticed it but didn’t bother to post about it? ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [January 10, 2018, 4:32pm UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/2 "2018-01-10T16:32:26Z")
Are you sure this didn’t happen Tuesday last week? I had the impression most players lost their daily login streak due to the Monday reset glitch, you had to hit a fairly small time window right after the fix in order to keep it. ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [January 10, 2018, 5:05pm UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/3 "2018-01-10T17:05:28Z")
It’s happening to a bunch of us on PS4 and Xbox. You can see another thread on it here: [Daily Rewards keep getting reset (Xbox)](https://community.gemsofwar.com/t/daily-rewards-keep-getting-reset-xbox/34746) The devs are working on it, but the best thing to do is file a support ticket to at least get your missing rewards covered. > [@Fourdottwoone](#): > > Are you sure this didn’t happen Tuesday last week? I’m certain it happened Sunday night, since I have played every day for the last 13 days and I was back to day zero Monday morning. I’m not sure if it is limited to console or not, but people on both consoles are reporting the problem. ---
**Author:** ![Tylarion](https://avatars.discourse-cdn.com/v4/letter/t/97f17d/32.png) [@Tylarion](https://community.gemsofwar.com/u/Tylarion)\ **Post date:** [January 10, 2018, 5:53pm UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/4 "2018-01-10T17:53:46Z")
Today on Wednesday the 10th, my login streak is 6 days, so that would be that I missed thursday the 4th, not Tuesday or Sunday. Though the issue might be related. Thanks for suggesting to submit a ticket, though at my level it is faster to just farm the missing rewards instead. ---
**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\ **Post date:** [January 10, 2018, 6:57pm UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/5 "2018-01-10T18:57:50Z")
I also have this problem but is it even worth filing a ticket ? ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [January 10, 2018, 7:10pm UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/6 "2018-01-10T19:10:01Z")
I filed one yesterday. I didn’t bother to calculate what I’m losing, but it would be in the range of a few thousand gold. I filed the ticket more to make sure this is a known problem and will be fixed than for the little bit of gold it might get me. ---
**Author:** ![Draprion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draprion/32/8238_2.png) [@Draprion](https://community.gemsofwar.com/u/Draprion)\ **Post date:** [January 11, 2018, 4:42pm UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/8 "2018-01-11T16:42:17Z")
Happened to me on mobile. Didn’t bother filing a ticket as I still got my daily glory. The extra few thousand gold won’t be missed. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 12, 2018, 5:20am UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/9 "2018-01-12T05:20:58Z")
Please don’t make more than on ticket about the same problem 😩 It honestly won’t speed the process and I’ll just close it as soon as I see duplicates. If you are experiencing this issue only the daily gold is affected. You are welcome to contact support. For anyone experiencing this issue, did you have the issue _last_ week (then recovered your streak) but it occurred again? Or, did you not have the issue last week, but are having it now?\* Weeks being defined as before or after reset on the 8th ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [January 12, 2018, 5:48am UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/10 "2018-01-12T05:48:34Z")
It started on Tuesday for me and so far hasn’t reset again since so I’m back to day 3 or 4 again of the max 7 on PS4 and this has affected at least 3 other guild mates at least 2 of which had it happen a day earlier than me for some reason 🤔 ---
**Author:** ![Jimzah](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jimzah/32/28888_2.png) [@Jimzah](https://community.gemsofwar.com/u/Jimzah)\ **Post date:** [January 12, 2018, 5:58am UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/11 "2018-01-12T05:58:49Z")
I had this problem too. Missing out on a little gold doesn´t seem like that big of a deal though. ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [January 12, 2018, 7:32pm UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/12 "2018-01-12T19:32:23Z")
Hi @Cyrup, To be clear, I didn’t make a second ticket and only submitted my first ticket after the second time that my streak was reset to zero. I had logged in every day since December 28, my streak was reset to zero with the January 1 glitch (which I just shrugged and ignored since it seemed to be related to the whole weekly reset problem), but when my streak was reset again on January 8th, I did submit a ticket. Thank you for resetting my streak to 7 - I appreciate it! Hopefully your team can find the problem. Stan ---
**Author:** ![Taransworld](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taransworld/32/17324_2.png) [@Taransworld](https://community.gemsofwar.com/u/Taransworld)\ **Post date:** [January 13, 2018, 12:34am UTC](https://community.gemsofwar.com/t/lost-daily-login-streak-last-week/34825/13 "2018-01-13T00:34:44Z")
Same problem on two of my accounts. I log in multiple times a day and on both accounts it has lots its streak and said it is now my first day logging in (giving min rewards).