# Lost account (Google play problem) **URL:** \ **Category:** Support\ **Created:** [August 17, 2016, 2:07am UTC](https://community.gemsofwar.com/t/lost-account-google-play-problem/11128 "2016-08-17T02:07:35Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Yatsu](https://avatars.discourse-cdn.com/v4/letter/y/a698b9/32.png) [@Yatsu](https://community.gemsofwar.com/u/Yatsu)\ **Post date:** [August 17, 2016, 2:07am UTC](https://community.gemsofwar.com/t/lost-account-google-play-problem/11128/1 "2016-08-17T02:07:35Z")
I deleted my game about a month ago to make space on my phone (I have done this before no problems) and when I redownloaded Google play did not link to my account and started me over. My account invite code is YATSO ---
**Author:** ![kzintiwife](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kzintiwife/32/2350_2.png) [@kzintiwife](https://community.gemsofwar.com/u/kzintiwife)\ **Post date:** [August 17, 2016, 2:12am UTC](https://community.gemsofwar.com/t/lost-account-google-play-problem/11128/2 "2016-08-17T02:12:19Z")
you will need to go to the support page and put in a formal ticket, they will email you. 🙂 should put things like what guild, what level, ect in the support ticket ---
**Author:** ![Yatsu](https://avatars.discourse-cdn.com/v4/letter/y/a698b9/32.png) [@Yatsu](https://community.gemsofwar.com/u/Yatsu)\ **Post date:** [August 17, 2016, 4:15am UTC](https://community.gemsofwar.com/t/lost-account-google-play-problem/11128/3 "2016-08-17T04:15:16Z")
I thought this was support page 😥 ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [August 17, 2016, 4:23am UTC](https://community.gemsofwar.com/t/lost-account-google-play-problem/11128/4 "2016-08-17T04:23:05Z")
You can contact our support team here: [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)