# Lost 40.000 gold on yellow task with empty blue popup

**URL:** <https://community.gemsofwar.com/t/lost-40-000-gold-on-yellow-task-with-empty-blue-popup/21813>\
**Category:** Support\
**Created:** [March 27, 2017, 7:17am UTC](https://community.gemsofwar.com/t/lost-40-000-gold-on-yellow-task-with-empty-blue-popup/21813 "2017-03-27T07:17:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mad\_Butch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mad_butch/32/22903_2.png) [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\
**Post date:** [March 27, 2017, 7:17am UTC](https://community.gemsofwar.com/t/lost-40-000-gold-on-yellow-task-with-empty-blue-popup/21813/1 "2017-03-27T07:17:12Z")

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Hi guys,

My wife was just finishing the 4th yellow trait, and when she clicked contribute, she got an empty blue popup window. After she clicked it away, the guild task hadn’t been updated, but her money is gone.

I know it’s “only” 40k, but she is still pretty upset about it.

Could you please check your logs on LEGENDTERRI, and see what you can do about this?

Kind regards,  
Michael

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**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Post date:** [March 27, 2017, 7:20am UTC](https://community.gemsofwar.com/t/lost-40-000-gold-on-yellow-task-with-empty-blue-popup/21813/2 "2017-03-27T07:20:11Z")

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This happens on occasion; the best thing to do is have your wife open a support ticket here: [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)

Normally support is good about resolving these types of issues within a few days. 🙂

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<div class="post-metadata">

**Author:** ![Mad\_Butch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mad_butch/32/22903_2.png) [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\
**Post date:** [March 27, 2017, 7:36am UTC](https://community.gemsofwar.com/t/lost-40-000-gold-on-yellow-task-with-empty-blue-popup/21813/3 "2017-03-27T07:36:03Z")

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Thank you for the info…  
I’ve created a ticket for her.