# Looking for Samsung Users who are getting their tribute Notifications late or not at all

**URL:** <https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258>\
**Category:** Gameplay Chat (PC/Mobile)\
**Created:** [August 23, 2019, 5:01am UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258 "2019-08-23T05:01:41Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [August 23, 2019, 5:01am UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/1 "2019-08-23T05:01:41Z")

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Please detail what kind of Galaxy you have and the last time you received a Tribute Notification.

> [@No Tribute Alert!](https://community.gemsofwar.com/t/no-tribute-alert/57136/19):
>
> @awryan do you know any other android/samsung users with this issue who could PLEASE post their device details to let us know?  
> It’s very hard to pinpoint what’s causing your specific issue when you’re the only one reporting it T\_\_T

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [August 23, 2019, 5:05am UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/2 "2019-08-23T05:05:05Z")

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Samsung Galaxy S9+  
Haven’t received a tribute Notification in 8 days.  
(For a week prior to it not working at all. Tributes were randomly being delayed. (So 14+ days of issues.) For a few hours it would be on time. And then for a few hours it would be 10-15 minutes late. Even with the device active the whole time. Meaning, not delayed because of sleep made.)

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**Author:** ![Rockwell](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Rockwell](https://community.gemsofwar.com/u/Rockwell)\
**Post date:** [August 23, 2019, 10:59am UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/3 "2019-08-23T10:59:32Z")

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I have the S5 running 6.0.1

I am now receiving Tribute notifications, although I’ve not checked if they’re appearing hourly.

I’ll try to check this later today.

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**Author:** ![Rockwell](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Rockwell](https://community.gemsofwar.com/u/Rockwell)\
**Post date:** [August 23, 2019, 1:05pm UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/4 "2019-08-23T13:05:30Z")

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Ok, I’ve received three Tribute Notifications, all an hour apart, so it seems to be working fine for me.

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**Author:** ![Voq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/voq/32/54089_2.png) [@Voq](https://community.gemsofwar.com/u/Voq)\
**Post date:** [August 23, 2019, 1:19pm UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/5 "2019-08-23T13:19:32Z")

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I’ve also been getting notifications regularly this weekend. It did seem to be broken earlier but their fix seemed to work for me. I’m on an S8+.

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [August 23, 2019, 1:26pm UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/6 "2019-08-23T13:26:14Z")

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The devs are gone for the weekend so I figured I’d try still some experiments with this bug. An hour ago I had a friend install the game and log into my account on her iPhone. And magically… The Notification showed up on my Samsung for the first time in a long time. She now uninstalled it so hopefully it continues to work on my end. 🤞

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**Author:** ![gromley](https://avatars.discourse-cdn.com/v4/letter/g/c5a1d2/32.png) [@gromley](https://community.gemsofwar.com/u/gromley)\
**Post date:** [August 23, 2019, 1:39pm UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/7 "2019-08-23T13:39:55Z")

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I first played Gems of War on a Galaxy Note 4. I seemed to reliably receive notifications. I upgraded to a Galaxy Note 9 and haven’t been able to receive any notifications on it despite linking my device. The Note 4 still received them.

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**Author:** ![Voq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/voq/32/54089_2.png) [@Voq](https://community.gemsofwar.com/u/Voq)\
**Post date:** [August 23, 2019, 2:31pm UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/8 "2019-08-23T14:31:36Z")

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That could be due to new optimization settings that came with Oreo and Pie. Check if the device is putting GoW to sleep or not allowing it to run in the background.

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**Author:** ![kris11](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@kris11](https://community.gemsofwar.com/u/kris11)\
**Post date:** [August 23, 2019, 3:19pm UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/9 "2019-08-23T15:19:34Z")

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I have a Samsung Galaxy Tab A, I only received 1 tribute alert yesterday and the game just happened to be running in the background when I received it. I usually close out the game.

I am receiving daily bonus alerts. I have not received a guild pet rescue, but that may be to no guildmates triggering one. Those are the only 3 I have selected.

I have not toggled alerts as suggested yet, I’ll try that now.

On a side note: I am not having notifications issues with any other apps.

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**Author:** ![Avathar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/avathar/32/33071_2.png) [@Avathar](https://community.gemsofwar.com/u/Avathar)\
**Post date:** [August 23, 2019, 4:07pm UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/10 "2019-08-23T16:07:04Z")

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This was also happening to me until today, but it’s apparently gone back to normal… hopefully it lasts!

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**Author:** ![kris11](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@kris11](https://community.gemsofwar.com/u/kris11)\
**Post date:** [August 23, 2019, 4:11pm UTC](https://community.gemsofwar.com/t/looking-for-samsung-users-who-are-getting-their-tribute-notifications-late-or-not-at-all/57258/11 "2019-08-23T16:11:16Z")

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Update: I received my tribute alert after disabling alerts, closing out game, then relaunching and reenabling alerts. Notification was right on time.

I’ll continue to monitor.
