# Logging In Error?

**URL:** <https://community.gemsofwar.com/t/logging-in-error/6293>\
**Category:** Support\
**Created:** [May 4, 2016, 2:42pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293 "2016-05-04T14:42:51Z")\
**Posts on this page:** 10\
**Page:** 3

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**Author:** ![ejmoz3005](https://avatars.discourse-cdn.com/v4/letter/e/e0b2c6/32.png) [@ejmoz3005](https://community.gemsofwar.com/u/ejmoz3005)\
**Post date:** [May 4, 2016, 4:25pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/42 "2016-05-04T16:25:57Z")

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Hi I am new to this forum , I am an avid daily player on the xbox one. I cannot log in to the game & I dont want to loose my daily bonus yet again! Any advice please xxxc

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**Author:** ![Shimrra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shimrra/32/87_2.png) [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\
**Post date:** [May 4, 2016, 4:27pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/43 "2016-05-04T16:27:32Z")

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I just got back in and my Daily gold was at 1000 as normal…

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**Author:** ![MakoSipper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/makosipper/32/1933_2.png) [@MakoSipper](https://community.gemsofwar.com/u/MakoSipper)\
**Post date:** [May 4, 2016, 4:28pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/44 "2016-05-04T16:28:53Z")

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I can’t leave my guild chat right now. It just loads forever. And although I’m not sure, I think I got only 500 gold as well.

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [May 4, 2016, 5:10pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/45 "2016-05-04T17:10:07Z")

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I got the correct amount of daily bonus gold. So it’s working in at least one case.

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**Author:** ![wolvleo](https://avatars.discourse-cdn.com/v4/letter/w/f475e1/32.png) [@wolvleo](https://community.gemsofwar.com/u/wolvleo)\
**Post date:** [May 4, 2016, 9:14pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/46 "2016-05-04T21:14:59Z")

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Cannot login

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**Author:** ![Malkav](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/malkav/32/3562_2.png) [@Malkav](https://community.gemsofwar.com/u/Malkav)\
**Post date:** [May 4, 2016, 11:25pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/47 "2016-05-04T23:25:51Z")

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> [@wolvleo](#):
>
> Cannot login

[https://media.giphy.com/media/3o7WTqo27pLRYxRtg4/giphy.gif](https://media.giphy.com/media/3o7WTqo27pLRYxRtg4/giphy.gif)

I am not having any issues now: restart and try again a few times and then you might need to contact support.

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**Author:** ![wolvleo](https://avatars.discourse-cdn.com/v4/letter/w/f475e1/32.png) [@wolvleo](https://community.gemsofwar.com/u/wolvleo)\
**Post date:** [May 5, 2016, 12:44am UTC](https://community.gemsofwar.com/t/logging-in-error/6293/48 "2016-05-05T00:44:03Z")

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Yup… Looks like the save game got corrupted:( already contacted support

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**Author:** ![Malkav](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/malkav/32/3562_2.png) [@Malkav](https://community.gemsofwar.com/u/Malkav)\
**Post date:** [May 5, 2016, 12:59am UTC](https://community.gemsofwar.com/t/logging-in-error/6293/49 "2016-05-05T00:59:20Z")

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> [@wolvleo](#):
>
> Yup… Looks like the save game got corrupted:( already contacted support

Ouch; if it is any consolation, support has always worked out my oddball issues.

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**Author:** ![wolvleo](https://avatars.discourse-cdn.com/v4/letter/w/f475e1/32.png) [@wolvleo](https://community.gemsofwar.com/u/wolvleo)\
**Post date:** [May 5, 2016, 1:48pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/50 "2016-05-05T13:48:46Z")

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Yes. They were quite helpful and fast. All back to normal

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**Author:** ![Mufasha](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mufasha/32/1327_2.png) [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\
**Post date:** [May 5, 2016, 2:06pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/51 "2016-05-05T14:06:53Z")

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> [@bluebehir](#):
>
> @home

heh said 10 characters

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