# Logging In Error? **URL:** \ **Category:** Support\ **Created:** [May 4, 2016, 2:42pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293 "2016-05-04T14:42:51Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Malkav](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/malkav/32/3562_2.png) [@Malkav](https://community.gemsofwar.com/u/Malkav)\ **Post date:** [May 4, 2016, 2:42pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/1 "2016-05-04T14:42:51Z")
Is anyone having trouble logging in on the PC/Mobile side? I keep getting a Support message with the suggestion to close the game and restart. ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [May 4, 2016, 2:44pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/2 "2016-05-04T14:44:21Z")
Yup, I’m getting “You have lost connection to the servers” with the Retry button quite regularly on loading circles. ---
**Author:** ![outlander](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/outlander/32/21087_2.png) [@outlander](https://community.gemsofwar.com/u/outlander)\ **Post date:** [May 4, 2016, 2:44pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/3 "2016-05-04T14:44:57Z")
since 5 mins ago, I have a problem logging in to the game. ---
**Author:** ![mkshandley](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mkshandley/32/3549_2.png) [@mkshandley](https://community.gemsofwar.com/u/mkshandley)\ **Post date:** [May 4, 2016, 2:45pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/4 "2016-05-04T14:45:55Z")
mine froze at log in again ---
**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Post date:** [May 4, 2016, 2:48pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/5 "2016-05-04T14:48:41Z")
Mine just stays at “Loading Hero” when logging in… EDIT: Now I get: “[ERROR INVALID GUILD] Something has gone wrong, and we’ve encountered an unrecoverable error. Please close the game down and restart it” ---
**Author:** ![schralenbef1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/schralenbef1/32/241_2.png) [@schralenbef1](https://community.gemsofwar.com/u/schralenbef1)\ **Post date:** [May 4, 2016, 2:49pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/6 "2016-05-04T14:49:10Z")
I also have problems logging in on steam. ---
**Author:** ![Namour](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/namour/32/2957_2.png) [@Namour](https://community.gemsofwar.com/u/Namour)\ **Post date:** [May 4, 2016, 2:50pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/7 "2016-05-04T14:50:26Z")
Not working either. ---
**Author:** ![Fred](https://avatars.discourse-cdn.com/v4/letter/f/db5fbb/32.png) [@Fred](https://community.gemsofwar.com/u/Fred)\ **Post date:** [May 4, 2016, 2:50pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/8 "2016-05-04T14:50:29Z")
On console too. Lost server and restart. Ps4 here ---
**Author:** ![Shimrra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shimrra/32/87_2.png) [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Post date:** [May 4, 2016, 2:52pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/9 "2016-05-04T14:52:10Z")
Mine works! No, I’m kidding. Nothing. Logging in or loading hero like everyone else. ---
**Author:** ![orbin111](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/orbin111/32/509_2.png) [@orbin111](https://community.gemsofwar.com/u/orbin111)\ **Post date:** [May 4, 2016, 2:54pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/10 "2016-05-04T14:54:49Z")
+1 Ok. the post cannot be so short 🙂 ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [May 4, 2016, 2:57pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/11 "2016-05-04T14:57:26Z")
Boy, I bet Sirrian and company are wishing they could migrate the rest of the servers _yesterday_. ---
**Author:** ![Malkav](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/malkav/32/3562_2.png) [@Malkav](https://community.gemsofwar.com/u/Malkav)\ **Post date:** [May 4, 2016, 3:00pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/12 "2016-05-04T15:00:06Z")
![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/e/e90a6fbf2aa7ffde32c297baf02caef37e3507c2.gif) ---
**Author:** ![AeroCloud](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@AeroCloud](https://community.gemsofwar.com/u/AeroCloud)\ **Post date:** [May 4, 2016, 3:00pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/13 "2016-05-04T15:00:58Z")
I’m unable to play as well, I was logged in and working, but has completely frozen at this point ---
**Author:** ![bluebehir](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/bluebehir/32/1554_2.png) [@bluebehir](https://community.gemsofwar.com/u/bluebehir)\ **Post date:** [May 4, 2016, 3:04pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/14 "2016-05-04T15:04:40Z")
yeah mine is also not working, and @Malkav that chart is completely unrealistic. It’s more like, 20% weep uncontrollably, 65% refresh in a mad panic, 15% sit in a dazed state, wondering what things you can actually DO when the server is down And dammit! It’s time to collect my kingdom bonus. I was going to get 9 tributes this time, I know it I had better refresh this til it comes back up. The worst part is that @Sirrian and @Nimhain, are probably @home asleep. ---
**Author:** ![LostInLust](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lostinlust/32/19371_2.png) [@LostInLust](https://community.gemsofwar.com/u/LostInLust)\ **Post date:** [May 4, 2016, 3:08pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/16 "2016-05-04T15:08:54Z")
Myeah and I remember someone saying its going to be better… ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [May 4, 2016, 3:09pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/17 "2016-05-04T15:09:14Z")
Same problem here. ---
**Author:** ![Richyread](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/richyread/32/31321_2.png) [@Richyread](https://community.gemsofwar.com/u/Richyread)\ **Post date:** [May 4, 2016, 3:10pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/18 "2016-05-04T15:10:38Z")
+1 me too 😢 Bandwagon suitably jumped upon. ---
**Author:** ![Koolbiird](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koolbiird/32/5099_2.png) [@Koolbiird](https://community.gemsofwar.com/u/Koolbiird)\ **Post date:** [May 4, 2016, 3:11pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/19 "2016-05-04T15:11:20Z")
> [@Richyread](#): > > Bandwagon suitably jumped upon. I don’t like this ride… ---
**Author:** ![CSZ](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/csz/32/4784_2.png) [@CSZ](https://community.gemsofwar.com/u/CSZ)\ **Post date:** [May 4, 2016, 3:14pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/20 "2016-05-04T15:14:40Z")
You forget “Play something else” 😜 ---
**Author:** ![Hairyskinback](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hairyskinback/32/3566_2.png) [@Hairyskinback](https://community.gemsofwar.com/u/Hairyskinback)\ **Post date:** [May 4, 2016, 3:15pm UTC](https://community.gemsofwar.com/t/logging-in-error/6293/21 "2016-05-04T15:15:26Z")
Are you crazy??? Do you not know that the chances of eye injury increase dramatically for those more skilled at mouse clicking than Jumping Jacks and that a clean keyboard is almost blasphemy…and the sun is best seen on your friends FB pages…your sir are dangerous … [Next page](https://community.gemsofwar.com/t/logging-in-error/6293.md?page=2)