# Loggin error HELP

**URL:** <https://community.gemsofwar.com/t/loggin-error-help/34227>\
**Category:** Support\
**Created:** [December 21, 2017, 7:07am UTC](https://community.gemsofwar.com/t/loggin-error-help/34227 "2017-12-21T07:07:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![emagician](https://avatars.discourse-cdn.com/v4/letter/e/8dc957/32.png) [@emagician](https://community.gemsofwar.com/u/emagician)\
**Post date:** [December 21, 2017, 7:07am UTC](https://community.gemsofwar.com/t/loggin-error-help/34227/1 "2017-12-21T07:07:10Z")

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I have both pc and psn game account,used to play GOW every day without any connection problem,but recently when i login the game the error “unable to download server config” popup usually during 6:00 - 12:00am BeiJing time,this connection problem happened both on my PC and PS4,through vpn i can login the game on PC but get trouble with psn login,i just wonder why?can anyone help?