# List of losses due to rollback **URL:** \ **Category:** Feature Requests and Game feedback\ **Created:** [March 21, 2026, 11:50am UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404 "2026-03-21T11:50:53Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![ZRDD](https://avatars.discourse-cdn.com/v4/letter/z/b5ac83/32.png) [@ZRDD](https://community.gemsofwar.com/u/ZRDD)\ **Post date:** [March 21, 2026, 12:50pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/22 "2026-03-21T12:50:04Z")
![Screenshot_2026-03-20-21-56-28-11_639543440735615](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/1/51d3e2d143d1544be47e2c56c39837102a78b0b4.jpeg) ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/3/b3abcfc805a730b9caf4b704fd2ff1314c5972ed.jpeg) ---
**Author:** ![ZRDD](https://avatars.discourse-cdn.com/v4/letter/z/b5ac83/32.png) [@ZRDD](https://community.gemsofwar.com/u/ZRDD)\ **Post date:** [March 21, 2026, 12:50pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/23 "2026-03-21T12:50:33Z")
I played more than 1,000 runs of Exploration 11 yesterday, earned over 3,000,000 gold coins, medals, plus crowns and dragon stones from merchants and angels. This kind of treatment is total garbage, it’s making me want to quit playing. ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [March 21, 2026, 12:52pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/24 "2026-03-21T12:52:50Z")
> [@Santandrix](#): > > They usually do good on fixing things. Thinking of it you have a vital point. We just got Astral Spire to the game which is a blessing. ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [March 21, 2026, 12:54pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/25 "2026-03-21T12:54:03Z")
Would you rather them ban everyone for using gems that weren’t meant to be theirs instead? This was the reasonable thing that they could do is roll back a did. I agree, biggest mess up in gems of war history but they have to do something about it. And I know they will. Get the pitch forks and torches out after the compensation. ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [March 21, 2026, 12:56pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/26 "2026-03-21T12:56:47Z")
Thank you @Eika, you know me and you have seen a lot with this game. About 10 years for me. Abd they have never said “ just deal with it.” They own up to their mistakes and send out what they think is enough. So maybe some astral stones or something worth while? ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [March 21, 2026, 1:06pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/27 "2026-03-21T13:06:45Z")
> [@What is a decent compensation to give us for the day we rolled GOW bsck](https://community.gemsofwar.com/t/what-is-a-decent-compensation-to-give-us-for-the-day-we-rolled-gow-bsck/89407): > > Hi folks waving_hand, I’d like to start off by saturday that yesterday was a terrible day in krystera. A tremendous amount of goodies were sent out in mail and grew as the day went on. So those at reset pulled a little bit of rewards and those who logged on later got over hundreds of thousands of gems gem_stone They rolled the day back once it was out of control and many players who spent hours on the game that day have lost everything. We have a thread going for them to read about all… Please help me get this order solved abd let them hear what we want cause we all jnow over 100k gems is not gonna happen. ---
**Author:** ![Zuul-Emo](https://avatars.discourse-cdn.com/v4/letter/z/67e7ee/32.png) [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\ **Post date:** [March 21, 2026, 2:25pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/28 "2026-03-21T14:25:39Z")
> [@Fourdottwoone](#): > > I don’t think there is a proper way to compensate this with gems. This is rather something you compensate with “features”, something players would not be able to obtain under normal circumstances. You really nailed it there, totally agree. They DO need to try and compensate some of the resources lost, but this goes so far beyond that. Stuff like your suggestions would go a long way to undoing the damage to player confidence. ---
**Author:** ![Zuul-Emo](https://avatars.discourse-cdn.com/v4/letter/z/67e7ee/32.png) [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\ **Post date:** [March 21, 2026, 2:30pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/29 "2026-03-21T14:30:58Z")
> [@Santandrix](#): > > Get the pitch forks and torches out after the compensation. No. They need to see players have already picked up the pitchforks and torches. They need to understand how badly they messed up and how much they shattered player confidence. If they don’t see it, they won’t understand and whatever they do as compensation will fall too short. Better they understand how players feel first and adjust their actions, instead of messing up a second time and having to do a second round of apologies and compensation. ---
**Author:** ![xolid99](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xolid99/32/66856_2.png) [@xolid99](https://community.gemsofwar.com/u/xolid99)\ **Post date:** [March 21, 2026, 2:43pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/30 "2026-03-21T14:43:46Z")
> [@Zmija](#): > > For now, it’s 1,000 gold and 1 glory key, plus 5 gems for some. It’s some kind of macabre joke on players. I didn’t even get that 😃 ---
**Author:** ![Kezef](https://avatars.discourse-cdn.com/v4/letter/k/8e8cbc/32.png) [@Kezef](https://community.gemsofwar.com/u/Kezef)\ **Post date:** [March 21, 2026, 4:01pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/31 "2026-03-21T16:01:30Z")
If the loudest, angriest members of this community are going to hold out for “everything plus a pony”, there’s no way to satisfy any of them. And if I were the developers I wouldn’t even try, because you’d probably have to bankrupt yourself to make them happy. That juice simply isn’t worth the squeeze. For the rest of us? Let’s start with some measured compensation that would reflect what a reasonable player could have earned yesterday “doing the minimum”. Give out 60 star stones for everybody, under the assumption that they’d have hit that Adventure Board task. Give out the Gold Marks for PvP completion, under the assumption that they’d do the handful of fights necessary to farm that. Maybe even give everybody one day’s worth of Dungeon rewards – especially the Dragonite – under the generous assumption that they’d have had a perfect run. (That’s not really an excessive or costly-to-them amount of stuff.) Maybe give everybody a bonus Lantern for next week’s Underspire as a _“sorry we eff’ed that up and you lost a day of progress”_. For those people who didn’t “find a wallet in the street and promptly go shopping”? If you spent a handful of Vault Keys and got something nice you’d like to get back, allow them to submit a ticket and have somebody go through the database and restore that pull. The same thing with Burning Marks, or other limited currency. If you played a bunch of PvP, maybe do the same thing if you’re willing to wait for the developers to confirm it through the logs. A lot of us saw it was a mistake and didn’t go hog-wild. Some of the rest of us decided that they didn’t care if the lost wallet belonged to a crime lord whose idea of “fun” might be _“Imma gonna see if I can strangle you to death with your own small intestine”_. And it’s the second group that ruins it for everybody else, because a rollback like we just saw is the “quicker” way to resolve things rather than go account by account through things and hand out bans and reversals on a case-by-case basis. The developers eff’ed up. But let’s not pretend that a whole bunch of people out there didn’t immediately take advantage of the mistake to try and get for themselves. And some of these mistakes were sizable if you convert the gems accidentally mailed out to the amount of real currency that it would take to buy them (or the number of Hourly Tributes it would take to farm that many). The developers DO need to compensate those of us who were caught as collateral damage. And to a larger degree than their past “apologies”. But they’re not the only ones in the wrong. ---
**Author:** ![Setekh79](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/setekh79/32/101761_2.png) [@Setekh79](https://community.gemsofwar.com/u/Setekh79)\ **Post date:** [March 21, 2026, 4:39pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/32 "2026-03-21T16:39:32Z")
Yep, fought to earn 78k VP yesterday because it was Green Frenzy day, all gone. Cool. ---
**Author:** ![EisenBolan](https://avatars.discourse-cdn.com/v4/letter/e/d07c76/32.png) [@EisenBolan](https://community.gemsofwar.com/u/EisenBolan)\ **Post date:** [March 21, 2026, 4:55pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/33 "2026-03-21T16:55:17Z")
And I bet you didn’t spend a single gem doing it. I lost 10k points, all gone. I didn’t spend any gems and the gems is what the developers screwed up on so all aspects of what we did was for not. ---
**Author:** ![LummoxJR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lummoxjr/32/209_2.png) [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\ **Post date:** [March 21, 2026, 5:04pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/34 "2026-03-21T17:04:46Z")
> [@Fourdottwoone](#): > > Significantly increased cost to complete ongoing Underspire runs, because players now have to buy multiple daily torches at stacking cost instead of spreading them out It’s worse than that. I do the first 2 torch buys every day, and often a third on Thursday just in case. You can’t complete the underspire fully, or before the new features _at all_, with daily torches. The rollback cost me 10 torches I’d bought with no way to get them back. Often I do a 3rd buy on Saturdays and the normal 2 on Sunday. I don’t have enough torches and there’s no way to get more. So I want a torch compensation package _today_. ---
**Author:** ![Voq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/voq/32/54089_2.png) [@Voq](https://community.gemsofwar.com/u/Voq)\ **Post date:** [March 21, 2026, 5:11pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/35 "2026-03-21T17:11:00Z")
Anyone else not get that mail? I’m not complaining. Just thought it was strange 🤔 ---
**Author:** ![Setekh79](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/setekh79/32/101761_2.png) [@Setekh79](https://community.gemsofwar.com/u/Setekh79)\ **Post date:** [March 21, 2026, 5:15pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/36 "2026-03-21T17:15:51Z")
One thing is for sure, someone of the team is getting tenderized on Monday morning. ---
**Author:** ![Tresk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tresk/32/98004_2.png) [@Tresk](https://community.gemsofwar.com/u/Tresk)\ **Post date:** [March 21, 2026, 5:21pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/37 "2026-03-21T17:21:06Z")
I didn’t get it. 🤷‍♀️ ---
**Author:** ![Darkborne](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkborne/32/95796_2.png) [@Darkborne](https://community.gemsofwar.com/u/Darkborne)\ **Post date:** [March 21, 2026, 5:59pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/38 "2026-03-21T17:59:34Z")
The sad part is…I don’t think that the developers really care. History keeps repeating itself over and over again. They shrugged off “Shiny Gate” like nothing happened, and “Gem Gate” is kind of the same type of blunder…just on **Epic** proportions.🤣 Sokkun or someone else had to hit the big red button 🚨 to shut it all down because it was an emergency. And of course Switch got caught in the cross-fire and were wondering why we could not log in last night. The lost time for PvP fights, Guild events, and other things is lost. If this was during Guild Wars or a Vault weekend, it would have been much worse, but still… ---
**Author:** ![Ripplin](https://avatars.discourse-cdn.com/v4/letter/r/eb9ed0/32.png) [@Ripplin](https://community.gemsofwar.com/u/Ripplin)\ **Post date:** [March 21, 2026, 6:02pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/39 "2026-03-21T18:02:26Z")
**I know everyone is upset, but hey…** ![pobody](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/b/ebf4ed874a0d0571474099416529bf8a54aaf0e6.webp) ---
**Author:** ![LummoxJR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lummoxjr/32/209_2.png) [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\ **Post date:** [March 21, 2026, 6:34pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/40 "2026-03-21T18:34:06Z")
I got no mail yet. ---
**Author:** ![Carmelo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/carmelo/32/63709_2.png) [@Carmelo](https://community.gemsofwar.com/u/Carmelo)\ **Post date:** [March 21, 2026, 7:08pm UTC](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404/41 "2026-03-21T19:08:02Z")
I lost over 200k gold and over 300 gems in hourly tributes alone, not to mention a perfect dungeon run, and completing the Bounty and it rewards – so for a casual player maybe you can just laugh it off, but for those of us who play more it is a HUGE DEAL!!! So, the standard opps my bad here is 50 gems will be unacceptable [Previous page](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404.md?page=1) [Next page](https://community.gemsofwar.com/t/list-of-losses-due-to-rollback/89404.md?page=3)