# Linking account problem!?

**URL:** <https://community.gemsofwar.com/t/linking-account-problem/33380>\
**Category:** Gameplay Chat (PC/Mobile)\
**Created:** [November 22, 2017, 7:25pm UTC](https://community.gemsofwar.com/t/linking-account-problem/33380 "2017-11-22T19:25:10Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Crassus](https://avatars.discourse-cdn.com/v4/letter/c/85e7bf/32.png) [@Crassus](https://community.gemsofwar.com/u/Crassus)\
**Post date:** [November 22, 2017, 7:25pm UTC](https://community.gemsofwar.com/t/linking-account-problem/33380/1 "2017-11-22T19:25:10Z")

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I`ve got problem with linking my account to PC. My main hero is on mobile (android galaxy s8plus) and I want to link that account on my PC (steam version) account.  
When I press: Link to another account (if your favorite hero is on another device…)  
It wants my Email and password  
I wrote my Email but I cant find password on my mobile version!?  
and it wont press it “Show your Password” option on my mobile (the button its grey - inactive)

am i doing something wrong or whats the problem?

PLEASE help me

Thank you in advance

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [November 22, 2017, 7:35pm UTC](https://community.gemsofwar.com/t/linking-account-problem/33380/2 "2017-11-22T19:35:03Z")

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It looks like your account isn’t registered. Try registering it again.

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**Author:** ![Crassus](https://avatars.discourse-cdn.com/v4/letter/c/85e7bf/32.png) [@Crassus](https://community.gemsofwar.com/u/Crassus)\
**Post date:** [November 22, 2017, 8:34pm UTC](https://community.gemsofwar.com/t/linking-account-problem/33380/3 "2017-11-22T20:34:20Z")

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I`ve signed in with my gmail account on my mobile 😕 where can I register on my mobile?

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [November 22, 2017, 8:47pm UTC](https://community.gemsofwar.com/t/linking-account-problem/33380/4 "2017-11-22T20:47:55Z")

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They should send you a verification email from Gems of War support to register your device.

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**Author:** ![Crassus](https://avatars.discourse-cdn.com/v4/letter/c/85e7bf/32.png) [@Crassus](https://community.gemsofwar.com/u/Crassus)\
**Post date:** [November 22, 2017, 9:23pm UTC](https://community.gemsofwar.com/t/linking-account-problem/33380/5 "2017-11-22T21:23:51Z")

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already confirmed that on my mail but theres no password for me to link it to my STEAM pc version ☹

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [November 22, 2017, 9:33pm UTC](https://community.gemsofwar.com/t/linking-account-problem/33380/6 "2017-11-22T21:33:37Z")

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The password will appear a little bit after you verify the account.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [November 23, 2017, 3:10am UTC](https://community.gemsofwar.com/t/linking-account-problem/33380/7 "2017-11-23T03:10:48Z")

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To link your account to PC you need to ensure your account is **verified** on your mobile first, as awryan mentioned. To do this check out [this article](https://gemsofwar.zendesk.com/hc/en-us/articles/202984335-How-do-I-set-up-Account-Linking-) on our Help Center. If you’re using gmail the password or verification email might appear in your ‘Updates’ tab or even your spam.

If you don’t receive a password please contact support and quote your ticket number and I will help you out.

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**Author:** ![Crassus](https://avatars.discourse-cdn.com/v4/letter/c/85e7bf/32.png) [@Crassus](https://community.gemsofwar.com/u/Crassus)\
**Post date:** [November 25, 2017, 2:28am UTC](https://community.gemsofwar.com/t/linking-account-problem/33380/8 "2017-11-25T02:28:20Z")

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Thank you awryan and Cyrup  
Done it

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [November 27, 2017, 12:45am UTC](https://community.gemsofwar.com/t/linking-account-problem/33380/9 "2017-11-27T00:45:43Z")

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Hooray! 😃
