# Linked accounts - now problems with guild

**URL:** <https://community.gemsofwar.com/t/linked-accounts-now-problems-with-guild/14073>\
**Category:** Support\
**Created:** [October 20, 2016, 11:36am UTC](https://community.gemsofwar.com/t/linked-accounts-now-problems-with-guild/14073 "2016-10-20T11:36:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![saski](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saski/32/11364_2.png) [@saski](https://community.gemsofwar.com/u/saski)\
**Post date:** [October 20, 2016, 11:36am UTC](https://community.gemsofwar.com/t/linked-accounts-now-problems-with-guild/14073/1 "2016-10-20T11:36:08Z")

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Hi!

Couple of days ago I’ve linked an android account (active for some time) with PC one (freshly created).

Now there are issues with guild. Donations mad from this account are not visible in the guild and what’s worse, the account doesn’t receive awards, when the guild finishes a task. Fighting battles and restarting game on both devices doesn’t help.

I tried to look for this on the forums but failed. Sorry if it is adressed somewhere and I missed it.

Is this a known problem?

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**Author:** ![Annaerith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/annaerith/32/13840_2.png) [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\
**Post date:** [October 20, 2016, 11:40am UTC](https://community.gemsofwar.com/t/linked-accounts-now-problems-with-guild/14073/2 "2016-10-20T11:40:46Z")

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only idea i could offer is trying to leave and join the guild again. who knows might help?

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**Author:** ![Kharybdys](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kharybdys/32/2023_2.png) [@Kharybdys](https://community.gemsofwar.com/u/Kharybdys)\
**Post date:** [October 20, 2016, 11:42am UTC](https://community.gemsofwar.com/t/linked-accounts-now-problems-with-guild/14073/3 "2016-10-20T11:42:23Z")

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Definitely tell this to support, there is a link in the menu above for it.

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [October 20, 2016, 11:34pm UTC](https://community.gemsofwar.com/t/linked-accounts-now-problems-with-guild/14073/4 "2016-10-20T23:34:07Z")

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If you haven’t already I would contact our support team here: [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)

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**Author:** ![saski](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saski/32/11364_2.png) [@saski](https://community.gemsofwar.com/u/saski)\
**Post date:** [October 21, 2016, 6:32am UTC](https://community.gemsofwar.com/t/linked-accounts-now-problems-with-guild/14073/5 "2016-10-21T06:32:10Z")

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Thank you for your replies 🙂 I have sent a ticket and now I’m waiting patiently 🙂

Cheers!