# Library pass taken
**URL:** https://community.gemsofwar.com/t/library-pass-taken/89414
**Category:** Uncategorized
**Created:** [March 21, 2026, 3:16pm UTC](https://community.gemsofwar.com/t/library-pass-taken/89414 "2026-03-21T15:16:00Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Seward101](https://community.gemsofwar.com/u/Seward101)
#### Post date: [March 21, 2026, 3:16pm UTC](https://community.gemsofwar.com/t/library-pass-taken/89414/1 "2026-03-21T15:16:00Z")
I bought the library pass yesterday but after logging in its saying that I need to buy it again. Im not paying for something twice and it seems you’ve taken the rewards from me. Are they going to be mailed back or am I getting a refund?
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### Author:  [@Karenina](https://community.gemsofwar.com/u/Karenina)
#### Post date: [March 21, 2026, 3:50pm UTC](https://community.gemsofwar.com/t/library-pass-taken/89414/2 "2026-03-21T15:50:11Z")
Same here for me. I wish to know how they are going to handle it
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### Author:  [@Seward101](https://community.gemsofwar.com/u/Seward101)
#### Post date: [March 21, 2026, 3:54pm UTC](https://community.gemsofwar.com/t/library-pass-taken/89414/3 "2026-03-21T15:54:36Z")
Also yesterday I got an orb of power from tower rewards replaced my a blue orb. Am I going to get compensated for that too? This is a joke honestly. Plus I finished bounty and have to do that all over again too, well you can stick that where the sun don’t shine
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### Author:  [@Ferbul](https://community.gemsofwar.com/u/Ferbul)
#### Post date: [March 21, 2026, 5:29pm UTC](https://community.gemsofwar.com/t/library-pass-taken/89414/4 "2026-03-21T17:29:08Z")
I recieced an in game mail Library compensation rewards on March 20, 2026. I logged on March 21,2026. Everything I received was gone as well as the in game mail. Anyone else have this happen?
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### Author:  [@Snarko](https://community.gemsofwar.com/u/Snarko)
#### Post date: [March 22, 2026, 5:18am UTC](https://community.gemsofwar.com/t/library-pass-taken/89414/5 "2026-03-22T05:18:24Z")
Everyone had this happen. They rolled back the entire day. The mail was not supposed to be sent until Monday and was extremely wrong in what it gave.
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### Author:  [@Crono](https://community.gemsofwar.com/u/Crono)
#### Post date: [March 22, 2026, 6:45am UTC](https://community.gemsofwar.com/t/library-pass-taken/89414/6 "2026-03-22T06:45:00Z")
From main thread regarding rollback:
“Any purchases made today that are affected by the rollback will be manually compensated through Customer Service. Additional cleanup will still be required after the rollback and may take a few more days.”