# Library Compensation Server Rollback

**URL:** <https://community.gemsofwar.com/t/library-compensation-server-rollback/89382>\
**Category:** Official News\
**Created:** [March 20, 2026, 11:28pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382 "2026-03-20T23:28:14Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Sokun](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sokun/32/100507_2.png) [@Sokun](https://community.gemsofwar.com/u/Sokun)\
**Post date:** [March 20, 2026, 11:28pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/1 "2026-03-20T23:28:14Z")

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A rollback of the server is currently underway so any progress will not be saved during this process. This will take a few hours, but once done, the Library compensation issue should be resolved. We know rollbacks are disruptive, but this is the fastest way to contain the damage. Any purchases made today that are affected by the rollback will be manually compensated through Customer Service. Additional cleanup will still be required after the rollback and may take a few more days.

We’ll be sending a global compensation to all players next week so please stay tuned for a follow-up announcement. Thank you for your patience while we work through this!

[UPDATE #1] We’ve taken the game offline during our rollback maintenance. This should take a few hours to complete.

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**Author:** ![NerdieBirdie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nerdiebirdie/32/103793_2.png) [@NerdieBirdie](https://community.gemsofwar.com/u/NerdieBirdie)\
**Post date:** [March 20, 2026, 11:34pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/2 "2026-03-20T23:34:10Z")

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How far back will the rollback take us? Does it apply to everything (such as battles completed) or just certain resources spent?

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**Author:** ![Setekh79](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/setekh79/32/101761_2.png) [@Setekh79](https://community.gemsofwar.com/u/Setekh79)\
**Post date:** [March 20, 2026, 11:34pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/3 "2026-03-20T23:34:59Z")

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So, the 7 hours of PVP play I’ve done today is going to evaporate then?

Thanks…

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**Author:** ![Ripplin](https://avatars.discourse-cdn.com/v4/letter/r/eb9ed0/32.png) [@Ripplin](https://community.gemsofwar.com/u/Ripplin)\
**Post date:** [March 20, 2026, 11:36pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/4 "2026-03-20T23:36:20Z")

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Don’t worry, you’ll probably get 50 apology gems… That’ll make up for it, right? 🤨

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**Author:** ![Ash3nShad3](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ash3nshad3/32/96675_2.png) [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\
**Post date:** [March 20, 2026, 11:37pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/5 "2026-03-20T23:37:36Z")

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I am on Citadel Leaderboard which cost me real money not gems! Do not roll back my progress!

 ![Citadel LB](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/d/7d2652173840110d6258d27ebaeb27ea4c3dca41.jpeg)

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**Author:** ![DStrife7](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@DStrife7](https://community.gemsofwar.com/u/DStrife7)\
**Post date:** [March 20, 2026, 11:42pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/8 "2026-03-20T23:42:38Z")

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It’s about time to change all the devs.

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**Author:** ![Norfolk\_Jack](https://avatars.discourse-cdn.com/v4/letter/n/c6cbf5/32.png) [@Norfolk\_Jack](https://community.gemsofwar.com/u/Norfolk_Jack)\
**Post date:** [March 20, 2026, 11:44pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/10 "2026-03-20T23:44:01Z")

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And what happens to somebody who has changed guilds since this happened?? Is all that reset as well???

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**Author:** ![itsGettingOldQuick](https://avatars.discourse-cdn.com/v4/letter/i/e56c9b/32.png) [@itsGettingOldQuick](https://community.gemsofwar.com/u/itsGettingOldQuick)\
**Post date:** [March 20, 2026, 11:47pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/12 "2026-03-20T23:47:33Z")

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Important question

Are you telling your playerbase whats happening.

Or just the 50 people that come here.  
Well?

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**Author:** ![itsGettingOldQuick](https://avatars.discourse-cdn.com/v4/letter/i/e56c9b/32.png) [@itsGettingOldQuick](https://community.gemsofwar.com/u/itsGettingOldQuick)\
**Post date:** [March 20, 2026, 11:50pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/13 "2026-03-20T23:50:40Z")

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The funny thing is, we all know that the forum manager emails the devs. Then waits for replies.

So theres no authority on here.

So why waste time saying jack.

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**Author:** ![DStrife7](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@DStrife7](https://community.gemsofwar.com/u/DStrife7)\
**Post date:** [March 20, 2026, 11:52pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/14 "2026-03-20T23:52:14Z")

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I didn’t spend any of those gems because I knew a fix would come quickly, just like that time with the 13k silver keys…  
But I played for 3 hours today, and I hope you don’t erase those 3 hours of progress and then offer 50 gems in compensation as if those 3 hours of my time were really only worth that much… 😒

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**Author:** ![G0blin0verL0rd7](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/g0blin0verl0rd7/32/72891_2.png) [@G0blin0verL0rd7](https://community.gemsofwar.com/u/G0blin0verL0rd7)\
**Post date:** [March 20, 2026, 11:52pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/15 "2026-03-20T23:52:59Z")

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The way I see it, this is a bank error in our favor. So why are the devs punishing the playerbase for a mistake that they’re clearly responsible for? Especially those who poured their time and money into this game? You’d think they’d be willing to let something like this slide, especially after nickel and diming the remaining players they haven’t alienated, _yet_.

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**Author:** ![itsGettingOldQuick](https://avatars.discourse-cdn.com/v4/letter/i/e56c9b/32.png) [@itsGettingOldQuick](https://community.gemsofwar.com/u/itsGettingOldQuick)\
**Post date:** [March 20, 2026, 11:53pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/16 "2026-03-20T23:53:45Z")

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How about a youtube video. With the dev apologising properly.

Then giving this weeks pay packet to charity.

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**Author:** ![itsGettingOldQuick](https://avatars.discourse-cdn.com/v4/letter/i/e56c9b/32.png) [@itsGettingOldQuick](https://community.gemsofwar.com/u/itsGettingOldQuick)\
**Post date:** [March 20, 2026, 11:55pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/17 "2026-03-20T23:55:29Z")

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Because were beta testers.

Weve never been treated like customers.

They always blame the customer, its why the company is small. Doesnt know the main rule of business.

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**Author:** ![DStrife7](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@DStrife7](https://community.gemsofwar.com/u/DStrife7)\
**Post date:** [March 20, 2026, 11:56pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/18 "2026-03-20T23:56:16Z")

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Because they don’t care about the game, only the profits. There are problems waiting years for a fix, but since it doesn’t involves their money, there are no efforts.

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**Author:** ![Ripplin](https://avatars.discourse-cdn.com/v4/letter/r/eb9ed0/32.png) [@Ripplin](https://community.gemsofwar.com/u/Ripplin)\
**Post date:** [March 20, 2026, 11:56pm UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/19 "2026-03-20T23:56:31Z")

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Though a rollback (the first I’ve ever experienced in a game) kinda does feel like the only way this _massive_, snowballing error (from a stupid little mistake, probably) can be fixed with minimal headaches on their end, it also feels like a knee-jerk reaction, and is obviously very problematic for many, with issues I wouldn’t have even considered, like the guild question that Norfolk\_Jack mentioned above.

Man, what a mess…

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<div class="post-metadata">

**Author:** ![itsGettingOldQuick](https://avatars.discourse-cdn.com/v4/letter/i/e56c9b/32.png) [@itsGettingOldQuick](https://community.gemsofwar.com/u/itsGettingOldQuick)\
**Post date:** [March 21, 2026, 12:01am UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/20 "2026-03-21T00:01:22Z")

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So erm silly question.

Does rollback mean, all work done today on

Pvp, underspire,doom, daily tasks and bounty.

If it does, when are you making a 48 hour day. For us to catch up, on the 24 hours your deleting.

Thats a lot of rewards people will lose.

You honestly think. Everyone will accept that, your whole playerbase. Really 🤣

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**Author:** ![Ypsilon](https://avatars.discourse-cdn.com/v4/letter/y/e8c25b/32.png) [@Ypsilon](https://community.gemsofwar.com/u/Ypsilon)\
**Post date:** [March 21, 2026, 12:05am UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/21 "2026-03-21T00:05:10Z")

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A rollback is fairer than leaving everything as it is, imo. The enormous difference in rewards received is simply unfair. However, there must be compensation for playtime, tributes, and progress—and it should be more than 50 gems.

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [March 21, 2026, 12:11am UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/22 "2026-03-21T00:11:15Z")

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I wonder if the rollback might only be limited to the inventory, and how spendings outside of that scope (e.g. event sigils) are going to be handled.

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**Author:** ![itsGettingOldQuick](https://avatars.discourse-cdn.com/v4/letter/i/e56c9b/32.png) [@itsGettingOldQuick](https://community.gemsofwar.com/u/itsGettingOldQuick)\
**Post date:** [March 21, 2026, 12:13am UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/23 "2026-03-21T00:13:07Z")

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How do you compensate. 6 hours. Over 1000 fights on pvp.

Your response is like your more worried over customers gaining more than you.

When everyones attention should be on the person that messed up.  
But serious question. Ballpark figure. Comp.

6 hours over 1000 pvp fights. Whats your sudgestion. As to me farest is leave it how it is.

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**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\
**Post date:** [March 21, 2026, 12:15am UTC](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/24 "2026-03-21T00:15:44Z")

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I will be very surprised if the rollback is going smooth.

[Next page](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382.md?page=2)
