# \[Known Issue\] Unable to access Games Menu

**URL:** <https://community.gemsofwar.com/t/known-issue-unable-to-access-games-menu/77418>\
**Category:** Bug Reports\
**Created:** [October 20, 2022, 7:18am UTC](https://community.gemsofwar.com/t/known-issue-unable-to-access-games-menu/77418 "2022-10-20T07:18:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DoubleTexasT](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@DoubleTexasT](https://community.gemsofwar.com/u/DoubleTexasT)\
**Post date:** [October 20, 2022, 7:18am UTC](https://community.gemsofwar.com/t/known-issue-unable-to-access-games-menu/77418/1 "2022-10-20T07:18:28Z")

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**Platform, device version and operating system:**  
Steam and Android  
**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/3/c32d86e4cbbd578da49eacac650c3da288a51be3.jpeg)

**What you were expecting to happen, and what actually happened:**  
Unable to access Games menu.

**How often does this happen? When did it begin happening?**  
1st time  
**Steps to make it happen again**  
I was in the dungeon menu. I played my 3 dungeons through the daily reset. When I exited to the main menu, I was unable to access the games menu. I closed the game, turned the game on my android device and same thing, no access to the games menu.

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**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Post date:** [October 20, 2022, 7:28am UTC](https://community.gemsofwar.com/t/known-issue-unable-to-access-games-menu/77418/2 "2022-10-20T07:28:57Z")

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Just opening the game is enough. It’s nothing you did that triggered it.

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**Author:** ![Hawx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hawx/32/75772_2.png) [@Hawx](https://community.gemsofwar.com/u/Hawx)\
**Post date:** [October 20, 2022, 7:40am UTC](https://community.gemsofwar.com/t/known-issue-unable-to-access-games-menu/77418/3 "2022-10-20T07:40:27Z")

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Dropping the links to other reports. May be best to keep it all in one thread if we can as there are like 4 threads on the same bug. I’ve pinged the full dev team that I’m in contact with to see if anyone is online after work

> [@Games Icon Doesn't Work](https://community.gemsofwar.com/t/games-icon-doesnt-work/77417/10):
>
> Links to the other threads for the devs to merge: [https://community.gemsofwar.com/t/games-button-not-working/77416?u=hawx](https://community.gemsofwar.com/t/games-button-not-working/77416)[https://community.gemsofwar.com/t/cant-open-games-menu/77414?u=hawx](https://community.gemsofwar.com/t/cant-open-games-menu/77414)

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [October 20, 2022, 9:15pm UTC](https://community.gemsofwar.com/t/known-issue-unable-to-access-games-menu/77418/4 "2022-10-20T21:15:35Z")

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Cross-posting here too

> [@Games Button Unresponsive](https://community.gemsofwar.com/t/games-button-unresponsive/77439):
>
> Hello everyone, The team is currently working on getting this issue remedied asap! At the moment the CX team are grabbing all your bug report threads, creating a [Known Issues](https://gemsofwar.zendesk.com/hc/en-us/articles/5709811396751-Games-Tab-in-Gems-of-War-is-Not-Assessable) article to share any further updates and getting responses out to anyone who has submitted a ticket. As soon as we have more information on getting a fix out, I’ll share an update in this thread! So then it is all located in one place on the forums. I am incredibly sorry for the inconvenience this has caused everyone. J…