# \[Known issue - resolved\] New Button Results in Cliffy Error **URL:** \ **Category:** Bug Reports\ **Created:** [November 4, 2024, 7:14am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317 "2024-11-04T07:14:06Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Namour](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/namour/32/2957_2.png) [@Namour](https://community.gemsofwar.com/u/Namour)\ **Post date:** [November 4, 2024, 7:14am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/1 "2024-11-04T07:14:06Z")
The new white button on the rights causes a Cliffy Error when selected. iOS ![IMG_1888](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/7/67675a247d3cd91c6436efdfe50dada923631601.jpeg) ![IMG_1892](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/1/016904af21dfa2da515c18857dec95a249de8583.jpeg) ---
**Author:** ![terberos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/terberos/32/68944_2.png) [@terberos](https://community.gemsofwar.com/u/terberos)\ **Post date:** [November 4, 2024, 7:22am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/2 "2024-11-04T07:22:04Z")
It actually seems to be that Dragonknight Amira offer that crashes the game. The offer has popped up 3 times for me, crashing the game each time… Fun… Android ---
**Author:** ![Anam\_Cara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anam_cara/32/103620_2.png) [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\ **Post date:** [November 4, 2024, 7:23am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/3 "2024-11-04T07:23:41Z")
Same cliffy encountered. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/d/edd88a05ada1efad6f1e2e396ffaed6f05595f4d.jpeg) ---
**Author:** ![WhoDat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whodat/32/63679_2.png) [@WhoDat](https://community.gemsofwar.com/u/WhoDat)\ **Post date:** [November 4, 2024, 7:50am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/4 "2024-11-04T07:50:47Z")
Happened 4 times in few minutes not more than 10 minutes! unacceptable. ![329110_20241104105708_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/c/4ca12607e5865395886f4efafe35ac6b46bbc201.jpeg) ---
**Author:** ![terberos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/terberos/32/68944_2.png) [@terberos](https://community.gemsofwar.com/u/terberos)\ **Post date:** [November 4, 2024, 8:00am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/5 "2024-11-04T08:00:40Z")
Maybe we should all just buy that offer to get rid of it… Oh wait, even that can’t be done because of the error… ---
**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\ **Post date:** [November 4, 2024, 8:04am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/6 "2024-11-04T08:04:36Z")
They really need to get on this, because I’ve had to restart so many times now because of this pop up. I’ve never had a pop up come up after exiting the battle screen this many times all the time I’ve been playing this game… ---
**Author:** ![SpaceOddity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/spaceoddity/32/22898_2.png) [@SpaceOddity](https://community.gemsofwar.com/u/SpaceOddity)\ **Post date:** [November 4, 2024, 8:08am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/7 "2024-11-04T08:08:53Z")
Same here: ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/a/3a73aa1fcfa9b85ab6aaa8519319dbda92e57b15.jpeg) Every time the offer pops up after a fight ---
**Author:** ![Kugare](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kugare/32/76881_2.png) [@Kugare](https://community.gemsofwar.com/u/Kugare)\ **Post date:** [November 4, 2024, 8:30am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/8 "2024-11-04T08:30:04Z")
Can’t you just upgrade your troop by yourself to let this upgrade pop up disappear? ---
**Author:** ![Lady\_Alfhild](https://avatars.discourse-cdn.com/v4/letter/l/df788c/32.png) [@Lady\_Alfhild](https://community.gemsofwar.com/u/Lady_Alfhild)\ **Post date:** [November 4, 2024, 8:41am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/9 "2024-11-04T08:41:05Z")
That doesn’t matter if you have it fully upgraded. the add stays for 24 hours ---
**Author:** ![Kugare](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kugare/32/76881_2.png) [@Kugare](https://community.gemsofwar.com/u/Kugare)\ **Post date:** [November 4, 2024, 8:46am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/10 "2024-11-04T08:46:40Z")
I’m talking about the “forced to see popup”, not the offer itself in the menu. Should be a difference if you decide to let your game crash by clicking on it or if the game leads you to crash. Otherwise i don’t see why anbody would be annoyed about this cliffy, unless you really want to buy it. ---
**Author:** ![terberos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/terberos/32/68944_2.png) [@terberos](https://community.gemsofwar.com/u/terberos)\ **Post date:** [November 4, 2024, 8:53am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/11 "2024-11-04T08:53:23Z")
The pop up won’t go away, no matter if you fully upgrade the troop, that’s the issue… ---
**Author:** ![Kugare](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kugare/32/76881_2.png) [@Kugare](https://community.gemsofwar.com/u/Kugare)\ **Post date:** [November 4, 2024, 9:02am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/12 "2024-11-04T09:02:08Z")
ah, okay. I’m playing on xbox and usually see this popup only once (or never if i kill some trigger points like having a missing weapon beforehand) - but i’m not 100% about the last part, but if it doesn’t help you guys, it doesn’t matter anyway. Sorry. edit: looks like a was able to trigger it a second time. 🙄 ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [November 4, 2024, 9:04am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/13 "2024-11-04T09:04:04Z")
Opened support ticket #137871, maybe it will wake someone up. ---
**Author:** ![Lady\_Alfhild](https://avatars.discourse-cdn.com/v4/letter/l/df788c/32.png) [@Lady\_Alfhild](https://community.gemsofwar.com/u/Lady_Alfhild)\ **Post date:** [November 4, 2024, 9:05am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/14 "2024-11-04T09:05:27Z")
Thank you!! ---
**Author:** ![Darkborne](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkborne/32/95796_2.png) [@Darkborne](https://community.gemsofwar.com/u/Darkborne)\ **Post date:** [November 4, 2024, 11:39am UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/15 "2024-11-04T11:39:55Z")
Thanks for sending in the support ticket. With so many cash offers, game crashing errors like this were bound to happen. They honestly need to stop with these garbage cash offers and actually at least offer us meaningful resources. The game feels like you’re in a grocery store being bombarded with useless advertisements when you just want to buy some milk and eggs. Which reminds me that I need to go to the store to get some ingredients to make some cinnamon buns…🍮 ---
**Author:** ![NeverPlayer](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neverplayer/32/83762_2.png) [@NeverPlayer](https://community.gemsofwar.com/u/NeverPlayer)\ **Post date:** [November 4, 2024, 12:37pm UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/16 "2024-11-04T12:37:27Z")
Looks like you don’t even have to go to the store… Just skip several in-game offers and one of the next one will be cinnamon… for 49.99, I guess… ---
**Author:** ![pit](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@pit](https://community.gemsofwar.com/u/pit)\ **Post date:** [November 4, 2024, 1:19pm UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/17 "2024-11-04T13:19:10Z")
you are auto banning my friends and guild mates daily, now we are receiving “cliffy” because of your lack of planning, this is ridiculous and needs quick attention ---
**Author:** ![Smiling\_Spectre1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smiling_spectre1/32/7204_2.png) [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Post date:** [November 4, 2024, 1:39pm UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317/18 "2024-11-04T13:39:29Z")
Another one with this Dragonknight. It happens every time when offer displayed. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/4/e448934c6407397595ddb17c0a5da147db7f4aba.jpeg)