# \[Known Issue\] New Daemon Gnome - no illustration **URL:** \ **Category:** Bug Reports\ **Created:** [August 12, 2020, 5:35pm UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409 "2020-08-12T17:35:39Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Stroganrog](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@Stroganrog](https://community.gemsofwar.com/u/Stroganrog)\ **Post date:** [August 12, 2020, 5:35pm UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409/1 "2020-08-12T17:35:39Z")
Mobile version ![Screenshot_20200812_182958_air.com.and.games505.gemsofwar](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/5/6586732b776da762db4a2e6497bc0874ef6c8cec.jpeg) ---
**Author:** ![Sytro](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Sytro](https://community.gemsofwar.com/u/Sytro)\ **Post date:** [August 13, 2020, 8:29am UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409/2 "2020-08-13T08:29:00Z")
Have you tried “downloading all assets”? Also reloading game usually helps. ---
**Author:** ![Stroganrog](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@Stroganrog](https://community.gemsofwar.com/u/Stroganrog)\ **Post date:** [August 13, 2020, 9:28am UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409/3 "2020-08-13T09:28:32Z")
Thank you for your reply. Yes, downloaded all assets, reloaded many many times. Nothing, still the same, unfortunately… ---
**Author:** ![Yogghurty](https://avatars.discourse-cdn.com/v4/letter/y/e274bd/32.png) [@Yogghurty](https://community.gemsofwar.com/u/Yogghurty)\ **Post date:** [August 13, 2020, 1:13pm UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409/4 "2020-08-13T13:13:28Z")
It is not about assets or reloading, it was the same with Black Bjorn, Shahbanu spell picture and probably more. Black Bjorn(sic!) was only a big black rectangle, and magically started working after few months. ---
**Author:** ![Voq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/voq/32/54089_2.png) [@Voq](https://community.gemsofwar.com/u/Voq)\ **Post date:** [August 14, 2020, 12:40pm UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409/5 "2020-08-14T12:40:35Z")
I’m experiencing the same bug. After I finally got Daemon Gnone, I noticed I hadn’t downloaded all assets after the update. I downloaded the rest, restarted the game, and Daemon Gnome still didn’t have a picture. Restarted a few more times without any changes. The last time I had a troop picture problem, I had to uninstall the game completely and reinstall it. I’d like to avoid doing that if possible. EDIT: Ah, I thought I had read about this earlier. It’s a known issue and they were looking into it a few days ago. > [@5.1 Update](https://community.gemsofwar.com/t/5-1-update/65392/88): > > Looks like there might be an issue with the Daemon Gnome art on some Android devices though, a programmer is looking into it now. Will update with more information once they’ve checked it out and I’ve gotten back from lunch. ---
**Author:** ![Stroganrog](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@Stroganrog](https://community.gemsofwar.com/u/Stroganrog)\ **Post date:** [August 14, 2020, 4:12pm UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409/6 "2020-08-14T16:12:48Z")
Yogghurty & Voq - thank you kindly for your replies. It looks like I (we) need to wait for a miraculous self fix 🙂 ---
**Author:** ![Nemesis\_Online](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nemesis_online/32/56361_2.png) [@Nemesis\_Online](https://community.gemsofwar.com/u/Nemesis_Online)\ **Post date:** [August 14, 2020, 9:19pm UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409/7 "2020-08-14T21:19:43Z")
Same issue on Android - Galaxy A40. I double checked the game reports no additional assets to download, but the new gnome’s image still doesn’t show. ---
**Author:** ![Alfster](https://avatars.discourse-cdn.com/v4/letter/a/858c86/32.png) [@Alfster](https://community.gemsofwar.com/u/Alfster)\ **Post date:** [August 15, 2020, 12:03pm UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409/8 "2020-08-15T12:03:16Z")
Good to know that this issue is being looked into as I have the same issue on my Note 9 cellphone ---
**Author:** ![Sytro](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Sytro](https://community.gemsofwar.com/u/Sytro)\ **Post date:** [August 17, 2020, 8:40am UTC](https://community.gemsofwar.com/t/known-issue-new-daemon-gnome-no-illustration/65409/9 "2020-08-17T08:40:03Z")
> [@Yogghurty](#): > > It is not about assets or reloading, it was the same with Black Bjorn, Shahbanu spell picture and probably more. As you mentioned it, i seem to recall Black Bjorn had his picture blacken out(like nothing, just a plain black image/lack of image), and Lapina Explorer had his image as a grey-out peasant (peasant image but eveything in gray-scale) for weeks on my mobile. Currently they are ok, so it must have been fixed on the way.