# \[Known Issue\] Missing background images

**URL:** <https://community.gemsofwar.com/t/known-issue-missing-background-images/66441>\
**Category:** Bug Reports\
**Created:** [October 8, 2020, 4:11pm UTC](https://community.gemsofwar.com/t/known-issue-missing-background-images/66441 "2020-10-08T16:11:58Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Marisa](https://avatars.discourse-cdn.com/v4/letter/m/da6949/32.png) [@Marisa](https://community.gemsofwar.com/u/Marisa)\
**Post date:** [October 8, 2020, 4:11pm UTC](https://community.gemsofwar.com/t/known-issue-missing-background-images/66441/1 "2020-10-08T16:11:58Z")

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**Platform, device version and operating system:**  
iPad mini 4 MK6J2CL/A iPad OS 14.0.1  
**Screenshot or image:**

 ![IXD}VZHI9GV1{%$JOLYBH9](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/a/ba1d860dc89fa6459394637b2a25f1ce580d6b8d.jpeg)  
**What you were expecting to happen, and what actually happened:**  
Some background images disappeared after the recent update. They become a whole color block.

**How often does this happen? When did it begin happening?**  
It has been a consistent issue after the recent update.

**Steps to make it happen again**  
It happens all the time. Downloading all the assets or reinstalling the game does not fix the issue.

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**Author:** ![Tabu](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tabu/32/63708_2.png) [@Tabu](https://community.gemsofwar.com/u/Tabu)\
**Post date:** [October 8, 2020, 4:19pm UTC](https://community.gemsofwar.com/t/known-issue-missing-background-images/66441/2 "2020-10-08T16:19:47Z")

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Same. There was a 36mb or so asset download when I loaded the game this morning and now backgrounds are borked.

Edit: For me this did not occur until that asset download. I had no issue initially after 5.2

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**Author:** ![Eriela](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eriela/32/64221_2.png) [@Eriela](https://community.gemsofwar.com/u/Eriela)\
**Post date:** [October 8, 2020, 5:31pm UTC](https://community.gemsofwar.com/t/known-issue-missing-background-images/66441/3 "2020-10-08T17:31:34Z")

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Same here. I tried re-downloading assets but it said there were none required. Also using iPad, gen 5 on latest iOS.

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**Author:** ![MarioDaems](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariodaems/32/27855_2.png) [@MarioDaems](https://community.gemsofwar.com/u/MarioDaems)\
**Post date:** [October 8, 2020, 5:43pm UTC](https://community.gemsofwar.com/t/known-issue-missing-background-images/66441/4 "2020-10-08T17:43:26Z")

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I actually didn’t close the game before it happened to me. I just restarted now to try and got the asset download thingy but it didn’t change anything. Just saying it’s probably not directly related.

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**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\
**Post date:** [October 8, 2020, 7:24pm UTC](https://community.gemsofwar.com/t/known-issue-missing-background-images/66441/5 "2020-10-08T19:24:10Z")

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Me too. iOS 14.0.1. Mist of Scales is the only kingdom where this is happening for me.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/e/eedcb2971d6f9e890cb1f71de0117d0d3484066a.jpeg) ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/e/ae328c632b04955a6bfcd8c2dbe5bdba201a7df0.jpeg) ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/f/5f986fb10612699aca7f4f34959fe058259e177d.jpeg)

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**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\
**Post date:** [October 8, 2020, 9:15pm UTC](https://community.gemsofwar.com/t/known-issue-missing-background-images/66441/6 "2020-10-08T21:15:47Z")

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I have the exact same issue on PS4 since update. I tried deleting and reinstalling the game but nothing seems to fix this
