# \[known issue\] Kingdom points not received

**URL:** <https://community.gemsofwar.com/t/known-issue-kingdom-points-not-received/90063>\
**Category:** Bug Reports\
**Created:** [August 7, 2026, 7:13pm UTC](https://community.gemsofwar.com/t/known-issue-kingdom-points-not-received/90063 "2026-08-07T19:13:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![WWDiver](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wwdiver/32/40338_2.png) [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\
**Post date:** [August 7, 2026, 7:13pm UTC](https://community.gemsofwar.com/t/known-issue-kingdom-points-not-received/90063/1 "2026-08-07T19:13:49Z")

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**Platform, device version and operating system:**

PC/Steam

**Screenshot or image:**

 ![20260807210526_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/6/4634d86251fc24e30b056cccde06f2d86a4d751e.jpeg)

 ![20260807210535_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/3/8327cd27ca07f3f07cfc352b7f2890f1400ae50a.jpeg)

**Why can’t I collect the kingdom reward points for this?  
Task says to upgrade 1 troop to shiny level 2 (first screenshot) which is, as shown in second screenshot, the case but I can’t collect the reward for it.**

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**Author:** ![Supa-N00b](https://avatars.discourse-cdn.com/v4/letter/s/3ab097/32.png) [@Supa-N00b](https://community.gemsofwar.com/u/Supa-N00b)\
**Post date:** [August 7, 2026, 7:53pm UTC](https://community.gemsofwar.com/t/known-issue-kingdom-points-not-received/90063/2 "2026-08-07T19:53:40Z")

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Known issue…

Open some chests . Should resolve it

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<div class="post-metadata">

**Author:** ![Warflower](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/warflower/32/105043_2.png) [@Warflower](https://community.gemsofwar.com/u/Warflower)\
**Post date:** [August 7, 2026, 8:08pm UTC](https://community.gemsofwar.com/t/known-issue-kingdom-points-not-received/90063/3 "2026-08-07T20:08:23Z")

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Open any key chest. The shiny troop will register if you draw a troop; meaning opening a chest that results in a traitstone or other resource alone is not enough. It must be a troop.