# \[Known Issue\] Game is laggy

**URL:** https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411
**Category:** Bug Reports
**Created:** [December 7, 2023, 1:48am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411 "2023-12-07T01:48:45Z")
**Posts on this page:** 20
**Page:** 3

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### Author: ![Jerry\_the\_skunk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_the_skunk/32/53897_2.png) [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)
#### Post date: [January 3, 2024, 8:50pm UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/47 "2024-01-03T20:50:43Z")

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> [@panda-zebra](#):
>
> You don’t know that, it didn’t just change by itself.

You might be partially right.  
Something is transmitting much more data than before, to load the Pvp area. By my estimate, every load contains about 5 Megabyte. This could either be dead data, that cycles until it times out, or a strongly inflated flow of information (I mentioned elsewhere, that every single enemy is recalculated after fights, instead of doing it when accessing kingdoms).

It might be, that the servers, that store this stuff, were given a bit more power to get this load done, which they previously hadn’t needed.  
This could help a number of players, but won’t change things on my end, as in my case, the server is not the limiting factor.

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### Author: ![Voq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/voq/32/54089_2.png) [@Voq](https://community.gemsofwar.com/u/Voq)
#### Post date: [January 3, 2024, 11:55pm UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/48 "2024-01-03T23:55:37Z")

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I just tested on my phone and also got 5MB per PvP load. Wow that’s a huge amount. GoW has been pretty light on data usage before this.

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### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [January 3, 2024, 11:59pm UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/49 "2024-01-03T23:59:45Z")

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We should have more improvements going out for the lag in the next week, but the team are still working on further improvements as well and we’ll have an additional team member working on it next week as well I believe.

I appreciate everyone’s patience with it, I know it’s an incredibly frutrating issue.

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### Author: ![Jerry\_the\_skunk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_the_skunk/32/53897_2.png) [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)
#### Post date: [January 4, 2024, 2:01am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/50 "2024-01-04T02:01:01Z")

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I guess, if it is the assumed amount of data transfer, that is breaking things down (and only in this one specific place of the game), the easiest solution should be to split it up.  
Load enemies, when opening a Pvp kingdom. There’s quite a difference between 3 and 30 accounts to check.

> [@\[Reported\] Pvp lag due to full enemy team refresh](https://community.gemsofwar.com/t/reported-pvp-lag-due-to-full-enemy-team-refresh/82608):
>
> I think, I found the issue with the very long loading times in Pvp. I know, we already got a thread, but opening a new one might help to get this fact more attention. Here is my enemy selection in Southwild: After taking this screenshot, I did one fight in Winters Reach. Upon returning to the Southwild screen, I saw this: I logged out of the game, restarted it, entered Southwild and got this: Please be aware, that at no tim…

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### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [January 4, 2024, 3:22am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/51 "2024-01-04T03:22:11Z")

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We’ve pushed out a fix roughly 10 minutes ago that should have significantly reduced the lag.

This is still an ongoing task though as it hasn’t brought things down to their usual load times yet.

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### Author: ![Anam\_Cara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anam_cara/32/103620_2.png) [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)
#### Post date: [January 4, 2024, 3:44am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/52 "2024-01-04T03:44:00Z")

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Thank you for getting all hands on deck to reduce the lag. 🙏  
I do notice there is a significant reduction already! 😍

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### Author: ![Anam\_Cara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anam_cara/32/103620_2.png) [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)
#### Post date: [January 4, 2024, 4:01am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/53 "2024-01-04T04:01:59Z")

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Just fyi, this showed up after a match and also in the PvP screen.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/2/722862998d2ec77b3f845a8cef2a2ed55832eb27.jpeg)

It takes 1-several clicks to get out of it.

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### Author: ![Sheffield](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheffield/32/67509_2.png) [@Sheffield](https://community.gemsofwar.com/u/Sheffield)
#### Post date: [January 4, 2024, 4:11am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/54 "2024-01-04T04:11:58Z")

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For me it only took 3 seconds for the very first time. On Playstation

[![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/2/d2e5e36903ac61790c7cab1e6dea2656eb87315c.jpeg "Gems of War | PvP loading time test") ](https://www.youtube.com/watch?v=sv5xHy3OdNw)

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### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [January 4, 2024, 5:03am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/55 "2024-01-04T05:03:09Z")

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Sorry one rogue server hamster escaped momentarily but we got it back in the hamster wheel real quick when it happened.

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### Author: ![Anam\_Cara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anam_cara/32/103620_2.png) [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)
#### Post date: [January 4, 2024, 5:30am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/56 "2024-01-04T05:30:49Z")

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Thank you for the quick retrieval! Good catch! 👍

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### Author: ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)
#### Post date: [January 4, 2024, 6:22am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/57 "2024-01-04T06:22:07Z")

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Loading/waiting times really seem to be much better now. 😃

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### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [January 4, 2024, 6:59am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/58 "2024-01-04T06:59:26Z")

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Definitely still working on it though! Glad that one made a bit of a difference though 🙂

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### Author: ![Jerry\_the\_skunk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_the_skunk/32/53897_2.png) [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)
#### Post date: [January 4, 2024, 7:18am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/59 "2024-01-04T07:18:04Z")

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Down to ten seconds of loading time with my minimalistic 1000 kbit connection. Feels good, I would consider this as working properly already. 🙂  
Now I’m feeling sorry, that I got increasingly grumpy over it the last days.

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### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [January 4, 2024, 7:31am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/60 "2024-01-04T07:31:30Z")

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Lag is literally the worst when gaming, so I totally understand the frustration.  
You still remained respectful while talking about the lag and voicing your frustration so you’re good.

Thanks again everyone so much for your patience while we keep working on this.

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### Author: ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)
#### Post date: [January 4, 2024, 8:19am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/61 "2024-01-04T08:19:30Z")

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I appreciate you keeping us up-to-date on the fixes and work that’s being done. It makes issues like this much more bearable.

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### Author: ![panda-zebra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/panda-zebra/32/93362_2.png) [@panda-zebra](https://community.gemsofwar.com/u/panda-zebra)
#### Post date: [January 4, 2024, 8:50am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/62 "2024-01-04T08:50:33Z")

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> [@Kafka](#):
>
> Definitely still working on it though! Glad that one made a bit of a difference though 🙂

It really did! I had 90 seconds wait for 3 weeks until around 36 hours ago, then it dropped to 6-10 seconds (which was better but not ideal) and just recently it’s gone to 1-2 seconds \<3

Thank everyone working hard on this, it makes such a difference. Unfortunate that it happened right before the break, but getting right onto it after coming back and improving things so much is great to see.

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### Author: ![TheTruth](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/thetruth/32/95516_2.png) [@TheTruth](https://community.gemsofwar.com/u/TheTruth)
#### Post date: [January 4, 2024, 10:56am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/63 "2024-01-04T10:56:39Z")

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So today even loading the game in took longer.

And everything from collecting daily to going to any feature is laggy today.

Dunno if it’s just me, but Xbox is slow today not just PvP , but everywhere. 😞

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### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [January 5, 2024, 12:39am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/64 "2024-01-05T00:39:50Z")

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The team have just pushed out another minor improvement for the lag.

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### Author: ![Pim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pim/32/72203_2.png) [@Pim](https://community.gemsofwar.com/u/Pim)
#### Post date: [January 5, 2024, 6:44am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/65 "2024-01-05T06:44:13Z")

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It’s working! Great job kafka and team!

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### Author: ![Slayer213](https://avatars.discourse-cdn.com/v4/letter/s/bc8723/32.png) [@Slayer213](https://community.gemsofwar.com/u/Slayer213)
#### Post date: [January 10, 2024, 5:04am UTC](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411/66 "2024-01-10T05:04:43Z")

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For me, it works fine on PC (Steam) whether its PVP or Explore.

However, i have 2xLoading issue on my phone (android). It started a week before PVP update and has been there ever since. Not sure if they are looking at doing something about this but just thought i ll call it out.

No, its not my phone as I did not have this issue for the 2 years I have been playing so it is definitely something in the game and whatever they changed at their end.

[Previous page](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411.md?page=2)

[Next page](https://community.gemsofwar.com/t/known-issue-game-is-laggy/82411.md?page=4)
