# \[Known Issue\] Game freezes when finishing the Explore battles **URL:** \ **Category:** Bug Reports\ **Created:** [September 14, 2020, 3:26am UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958 "2020-09-14T03:26:39Z")\ **Posts on this page:** 9\ **Page:** 2
**Author:** ![Faalbaard](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@Faalbaard](https://community.gemsofwar.com/u/Faalbaard)\ **Post date:** [February 25, 2021, 8:49am UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958/21 "2021-02-25T08:49:41Z")
Still happening every 2/3 rounds of explore I finish, these I just pick a kingdom and stick with it, switching kingdoms to chase the extra mythstones is pretty much impossible. Playing on Xbox, but this seams to happen across all platforms ---
**Author:** ![blindnighto](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@blindnighto](https://community.gemsofwar.com/u/blindnighto)\ **Post date:** [February 25, 2021, 11:55am UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958/22 "2021-02-25T11:55:35Z")
Chiming in that I’ve never had it happen on Android, be it chasing mythstones or grinding one kingdom. ---
**Author:** ![Faalbaard](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@Faalbaard](https://community.gemsofwar.com/u/Faalbaard)\ **Post date:** [February 25, 2021, 2:03pm UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958/23 "2021-02-25T14:03:32Z")
O I didn’t know that, thanks for adding ---
**Author:** ![CptTripz](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@CptTripz](https://community.gemsofwar.com/u/CptTripz)\ **Post date:** [February 25, 2021, 2:54pm UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958/24 "2021-02-25T14:54:14Z")
Also on Android and have experienced freezes when combining medals at the end of explore runs for as long as I have played. ---
**Author:** ![cyberkiwi](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@cyberkiwi](https://community.gemsofwar.com/u/cyberkiwi)\ **Post date:** [February 25, 2021, 8:13pm UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958/25 "2021-02-25T20:13:52Z")
> [@blindnighto](#): > > Chiming in that I’ve never had it happen on Android, be it chasing mythstones or grinding one kingdom. To balance this report, Android here and **have** had it happen. And anecdotally, more often since last weekend. ---
**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\ **Post date:** [February 25, 2021, 8:24pm UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958/26 "2021-02-25T20:24:33Z")
> Also on Android and have experienced freezes when combining medals at the end of explore runs for as long as I have played. Yes, same here; game hangs at the “tap to evolve medals” screen. I _think_ this mostly (only?) happens when there are 3 medals to evolve. ---
**Author:** ![CptTripz](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@CptTripz](https://community.gemsofwar.com/u/CptTripz)\ **Post date:** [February 25, 2021, 8:29pm UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958/27 "2021-02-25T20:29:35Z")
Yeah I have seen it with 1 or 2 as well but it mostly happens with 3. Curiously it never happens when combining medal from guild tasks in mail. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [February 26, 2021, 5:23am UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958/28 "2021-02-26T05:23:35Z")
When mentioning Android, please include your device and OS. (This really helps me!) I’ve passed on to the team that this is encountered more when combining medals (not just in epxlore runs) in the hopes that it helps us narrow things down. Thank you. ---
**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\ **Post date:** [February 26, 2021, 8:06am UTC](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958/29 "2021-02-26T08:06:58Z")
> [@Saltypatra](#): > > When mentioning Android, please include your device and OS. (This really helps me!) For mine above: Honor 8X, Android 10, occasional game hang at “tap to combine medals” screen at end of explore. Happens to me maybe once a week or so? just often enough to be like “oh, it did that thing again.” [Previous page](https://community.gemsofwar.com/t/known-issue-game-freezes-when-finishing-the-explore-battles/65958.md?page=1)