# \[Known issue\] Explore crashing when Demon / Genie appears

**URL:** <https://community.gemsofwar.com/t/known-issue-explore-crashing-when-demon-genie-appears/88211>\
**Category:** Bug Reports\
**Created:** [July 21, 2025, 7:22am UTC](https://community.gemsofwar.com/t/known-issue-explore-crashing-when-demon-genie-appears/88211 "2025-07-21T07:22:28Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Mella](https://avatars.discourse-cdn.com/v4/letter/m/5f9b8f/32.png) [@Mella](https://community.gemsofwar.com/u/Mella)\
**Post date:** [July 21, 2025, 7:22am UTC](https://community.gemsofwar.com/t/known-issue-explore-crashing-when-demon-genie-appears/88211/1 "2025-07-21T07:22:28Z")

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**Platform, device version and operating system:**

Xbox Series X

**Screenshot or image:**  
I’ve a video, but I can’t upload because I’m a new user 🙄

**What you were expecting to happen, and what actually happened:**  
any explore, but I’m mainly on whitehelm, hen demon or genie loads up and you choose your response, the game crashes.

**How often does this happen? When did it begin happening?**  
everytime without fail.

**Steps to make it happen again**  
whitehelm level 1, difficulty 1 - using team Phoenicia, Magma Dragon, Leprechaun, Leprechaun.