# \[Known Issue\] Can't purchase kingdom pass levels with gems **URL:** \ **Category:** Bug Reports\ **Created:** [November 17, 2021, 7:25pm UTC](https://community.gemsofwar.com/t/known-issue-cant-purchase-kingdom-pass-levels-with-gems/72787 "2021-11-17T19:25:43Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![LummoxJR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lummoxjr/32/209_2.png) [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\ **Post date:** [November 17, 2021, 7:25pm UTC](https://community.gemsofwar.com/t/known-issue-cant-purchase-kingdom-pass-levels-with-gems/72787/1 "2021-11-17T19:25:43Z")
**Platform, device version and operating system:** iOS 14 **What you were expecting to happen, and what actually happened:** In the kingdom pass screen, there’s an option to purchase a level for 100 gems. But every single time I’ve tried it, it says the purchase is unavailable and to check back later. This has been happening since the fery beginning. I’ve seen some people say this is limited to once a day; if so, I’ve now missed 3 days’ worth because of the bug. I have purchased the initial royal pass, but not any of the boosts. **How often does this happen? When did it begin happening?** This has happened every time since the kingdom pass began. **Steps to make it happen again** 1. Open the kingdom pass screen. 2. Click the icon that says I can buy a level for 100 gems. ---
**Author:** ![Saephism](https://avatars.discourse-cdn.com/v4/letter/s/4491bb/32.png) [@Saephism](https://community.gemsofwar.com/u/Saephism)\ **Post date:** [November 17, 2021, 7:29pm UTC](https://community.gemsofwar.com/t/known-issue-cant-purchase-kingdom-pass-levels-with-gems/72787/2 "2021-11-17T19:29:55Z")
> [@Disabling Kingdom Pass "Buy Level with Gems" Button](https://community.gemsofwar.com/t/disabling-kingdom-pass-buy-level-with-gems-button/72635): > > Hello Adventurers, We noticed that the confirmation prompt to spend Gems on purchasing a Kingdom Pass level was not working. This meant it was easy to accidentally interact with that part of your display and purchase a level in the Kingdom Pass for 100 Gems. To prevent this issue while we look into addressing this, we will be disabling the ability to spend Gems to Buy Levels in the Kingdom Pass until further notice. We will be sending out refunds to all players who spent Gems to buy levels, t… ---
**Author:** ![LummoxJR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lummoxjr/32/209_2.png) [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\ **Post date:** [November 17, 2021, 8:54pm UTC](https://community.gemsofwar.com/t/known-issue-cant-purchase-kingdom-pass-levels-with-gems/72787/3 "2021-11-17T20:54:41Z")
Ah, thanks. I’d missed that.