# \[Known Issue\] Bronze Elite Medal missing from troop card

**URL:** <https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467>\
**Category:** Bug Reports\
**Created:** [July 19, 2023, 8:57am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467 "2023-07-19T08:57:59Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![KINGOLLIE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kingollie/32/74564_2.png) [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)\
**Post date:** [July 19, 2023, 8:57am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467/1 "2023-07-19T08:57:59Z")

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**Platform, device version and operating system:**  
PS5  
Version: 23.01-07.40.00

**Screenshot or image:**

 ![Troop Card](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/d/dd441090a1c591e71aa4047fc7333462b8f91e20.jpeg)  
 ![Elite Level](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/a/4ac33bbd16a9c61034b47d10c554f44189fb63c1.jpeg)

**What you were expecting to happen, and what actually happened:**  
Should be able to see the Bronze Elite Medal on the troop card like you can for Gold & Silver Elite Medal troops. There is no visual difference between a Bronze Elite Medal troop and a troop that has no Elite Medals.

**How often does this happen? When did it begin happening?**  
Every time you view any troop that has been upgraded to the Bronze Elite Level. Started after I updated the game to 7.0

**Steps to make it happen again**  
View a troop that has the Bronze Elite Level.

You will see in the screenshots I have attached that the troop has been upgraded to Bronze Elite Level but there is no Bronze Medal on the troop card.

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [July 19, 2023, 9:08am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467/2 "2023-07-19T09:08:19Z")

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It’s in the patch notes:

> [@7.0 Update: Underspire](https://community.gemsofwar.com/t/7-0-update-underspire/80443/1):
>
> We are aware of the following issues which will be addressed in the next update.
> 
> - There is a visual issue where Bronze Troops are not displaying their Bronze card frame.

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**Author:** ![KINGOLLIE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kingollie/32/74564_2.png) [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)\
**Post date:** [July 19, 2023, 9:10am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467/3 "2023-07-19T09:10:44Z")

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That thing was so long I must have missed it.

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**Author:** ![Darklord1](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Darklord1](https://community.gemsofwar.com/u/Darklord1)\
**Post date:** [July 19, 2023, 9:19am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467/4 "2023-07-19T09:19:29Z")

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I think calling them patch notes is a bit of a stretch. More like a patch novel!

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [July 20, 2023, 1:56am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467/5 "2023-07-20T01:56:23Z")

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Hello, 🙂

This is a currently known issue for the development team.

As @Fourdottwoone mentioned - It is a purely visual issue, where the Bronze troops are not displaying their Bronze card frame.

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**Author:** ![CaptainBuckles](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\
**Post date:** [August 29, 2023, 2:39am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467/6 "2023-08-29T02:39:00Z")

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Just bumping this topic, because the other “visual issue” from this update has been fixed now, but the bronze elite medal frame is still missing… 😭

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**Author:** ![Draegor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draegor/32/70763_2.png) [@Draegor](https://community.gemsofwar.com/u/Draegor)\
**Post date:** [August 30, 2023, 1:40am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467/7 "2023-08-30T01:40:10Z")

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Bumping this post. I know its only visual, but meh.

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**Author:** ![13Z50P](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/13z50p/32/27469_2.png) [@13Z50P](https://community.gemsofwar.com/u/13Z50P)\
**Post date:** [August 30, 2023, 1:05pm UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467/8 "2023-08-30T13:05:27Z")

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More than visual. Kinda pertinent when deciding which kingdom needs which medall troops for power levels. Like 10 silver, I display troops, and can instantly find which bronze ones to level up as an example.

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**Author:** ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\
**Post date:** [August 31, 2023, 12:57am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467/10 "2023-08-31T00:57:43Z")

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> [@13Z50P](#):
>
> More than visual. Kinda pertinent when deciding which kingdom needs which medall troops for power levels. Like 10 silver, I display troops, and can instantly find which bronze ones to level up as an example.

Exactly this.

I’ve stopped medal/E12 grinding until they fix this because it’s so much harder to sort and upgrade the correct troops for kingdom power boosts.
