# \[Known Issue\] Bans for Everyone? **URL:** \ **Category:** Bug Reports\ **Created:** [December 23, 2022, 10:27pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221 "2022-12-23T22:27:38Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [December 24, 2022, 2:28pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/41 "2022-12-24T14:28:05Z")
Everyone needs to write a ticket. Not _just_ post here. That won’t get you seen. Hope all of our accounts will get fixed soon. ---
**Author:** ![Tyrion\_Shark](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tyrion_shark/32/87138_2.png) [@Tyrion\_Shark](https://community.gemsofwar.com/u/Tyrion_Shark)\ **Post date:** [December 24, 2022, 2:41pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/42 "2022-12-24T14:41:07Z")
Just woke up and was able to log in 💙💙💙💙. I will state I was one of the first to submit a ticket yesterday. Mere hours after the devs locked up Friday night. Thank you for working quickly to fix this for everyone. I am still seeing same Flavor text on Kris Krinkle currently but I ain’t touching it again. Lol. Hopefully the unjustly banished will be back soon too, my guild is missing nearly 500,000 trophies 🤯. I have no doubt in time those will be restored too, for now I’m just happy to be back on the nice list ---
**Author:** ![XLS78](https://avatars.discourse-cdn.com/v4/letter/x/b2d939/32.png) [@XLS78](https://community.gemsofwar.com/u/XLS78)\ **Post date:** [December 24, 2022, 2:49pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/43 "2022-12-24T14:49:15Z")
A little holiday cheer to accompany the ludicrous happenings! _A week or so ago I got this brand new guy, And soon his mustached face Was on my winning side! He buffed up all my troops I cast his spell a lot; And then just now when I logged in I’d been banned by a bot!_ _Oh, Krinkle bans, Krinkle bans, “Hacking” all the way! Oh what fun I’d like to have But I can’t even play. (Hey!)_ _Krinkle bans, Krinkle bans There is just no way That all of us are hacking So just reinstate today!_ ---
**Author:** ![xxSCOUTTANKxx](https://avatars.discourse-cdn.com/v4/letter/x/ad7895/32.png) [@xxSCOUTTANKxx](https://community.gemsofwar.com/u/xxSCOUTTANKxx)\ **Post date:** [December 24, 2022, 2:49pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/44 "2022-12-24T14:49:36Z")
that’s gonna hurt Tyrion i hope your guild gets the 500k trophies back ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [December 24, 2022, 2:55pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/45 "2022-12-24T14:55:30Z")
Kris Krinkle changes are now live. You may need to restart your game to get it. ---
**Author:** ![Globey](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/globey/32/57119_2.png) [@Globey](https://community.gemsofwar.com/u/Globey)\ **Post date:** [December 24, 2022, 3:01pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/46 "2022-12-24T15:01:56Z")
Are you saying that the “bans” are fixed? ---
**Author:** ![PHR33KP0W4](https://avatars.discourse-cdn.com/v4/letter/p/f1d935/32.png) [@PHR33KP0W4](https://community.gemsofwar.com/u/PHR33KP0W4)\ **Post date:** [December 24, 2022, 3:09pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/47 "2022-12-24T15:09:31Z")
Troop is fixed and wont produce more bans (sure?) but banned accounts are a different story… My ticket is already sent. Fingers crossed. ---
**Author:** ![Lucien](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lucien/32/75325_2.png) [@Lucien](https://community.gemsofwar.com/u/Lucien)\ **Post date:** [December 24, 2022, 3:12pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/48 "2022-12-24T15:12:02Z")
reset ALL bans for 2023. those who cheated will be long gone any way ---
**Author:** ![Tired\_Arubian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tired_arubian/32/43860_2.png) [@Tired\_Arubian](https://community.gemsofwar.com/u/Tired_Arubian)\ **Post date:** [December 24, 2022, 3:16pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/49 "2022-12-24T15:16:00Z")
Still Banned on the PS4 🥴 ---
**Author:** ![Lucien](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lucien/32/75325_2.png) [@Lucien](https://community.gemsofwar.com/u/Lucien)\ **Post date:** [December 24, 2022, 3:20pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/50 "2022-12-24T15:20:36Z")
bans will take some time to work through ---
**Author:** ![TCat](https://avatars.discourse-cdn.com/v4/letter/t/41988e/32.png) [@TCat](https://community.gemsofwar.com/u/TCat)\ **Post date:** [December 24, 2022, 3:33pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/51 "2022-12-24T15:33:56Z")
> [@sylverscale](#): > > Everyone needs to write a ticket. Not post here. That won’t get you seen. I emphatically disagree, and believe you should edit out that advice. They should do _both_. Because Nimhain (tagged “Gems of War Dev”) stated the were working on this well _before_ xxSCOUTTANKxx announced getting banned. If victims only posted tickets, nobody would know about the issue at all. ---
**Author:** ![Globey](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/globey/32/57119_2.png) [@Globey](https://community.gemsofwar.com/u/Globey)\ **Post date:** [December 24, 2022, 3:42pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/52 "2022-12-24T15:42:33Z")
They also have a phone number. ---
**Author:** ![Draegor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draegor/32/70763_2.png) [@Draegor](https://community.gemsofwar.com/u/Draegor)\ **Post date:** [December 24, 2022, 3:46pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/53 "2022-12-24T15:46:51Z")
Thanks. Remember everyone to post a ticket if you are still banned. ---
**Author:** ![Crow](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/crow/32/44074_2.png) [@Crow](https://community.gemsofwar.com/u/Crow)\ **Post date:** [December 24, 2022, 3:47pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/54 "2022-12-24T15:47:56Z")
I got my account back! Please make a ticket. ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [December 24, 2022, 3:54pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/55 "2022-12-24T15:54:58Z")
Uhm, no. It’s just about this current situation **after** Nimhain already said we need to put in tickets. It’s not a general advice for any issues, and I never said it was. But I’ll add a “just” to my post to make that clear, just to make everyone happy. It’s Christmas time and I’m feeling generous. 🤣 ---
**Author:** ![Nocti](https://avatars.discourse-cdn.com/v4/letter/n/34f0e0/32.png) [@Nocti](https://community.gemsofwar.com/u/Nocti)\ **Post date:** [December 24, 2022, 3:56pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/56 "2022-12-24T15:56:06Z")
Got banned too, did some battles with Krinkle, and had a 3x Krinkle defense team. Got attacked in PVP over 30 times yesterday (lost most though 🙂 ). Submitted a ticket, hope it will lift soon ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [December 24, 2022, 3:58pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/57 "2022-12-24T15:58:32Z")
Still banned 2h later. There must be a ton of tickets. 😅 ---
**Author:** ![TCat](https://avatars.discourse-cdn.com/v4/letter/t/41988e/32.png) [@TCat](https://community.gemsofwar.com/u/TCat)\ **Post date:** [December 24, 2022, 4:03pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/58 "2022-12-24T16:03:28Z")
Adding this “just” does fix your post. Now why are you defending your previous phrasing? If people had only written tickets, we wouldn’t know it was a wide-spread issue, and if they take your (previous) advice and don’t post here on any new bans, we wouldn’t know if the issue was still on-going. ---
**Author:** ![Pandagram](https://avatars.discourse-cdn.com/v4/letter/p/22d042/32.png) [@Pandagram](https://community.gemsofwar.com/u/Pandagram)\ **Post date:** [December 24, 2022, 4:06pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/59 "2022-12-24T16:06:49Z")
I must ask, in which world you think players need those useless treasure maps? Even if someone is hacking and get a million at once. What he can do with them? You must spend endless hours of gametime for almost nothing. You can remove this detect of treasure maps from the bot of ban. I can assure you no one need those. ---
**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\ **Post date:** [December 24, 2022, 4:11pm UTC](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221/60 "2022-12-24T16:11:08Z")
ISTR it has been said by devs previously that Treasure Hunt is one of the most frequently hacked game modes… [Previous page](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221.md?page=2) [Next page](https://community.gemsofwar.com/t/known-issue-bans-for-everyone/78221.md?page=4)