# \[Known Issue\] Banned for NO reason or using the troop u guys made

**URL:** <https://community.gemsofwar.com/t/known-issue-banned-for-no-reason-or-using-the-troop-u-guys-made/78263>\
**Category:** Bug Reports\
**Created:** [December 24, 2022, 5:10pm UTC](https://community.gemsofwar.com/t/known-issue-banned-for-no-reason-or-using-the-troop-u-guys-made/78263 "2022-12-24T17:10:20Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [December 24, 2022, 5:14pm UTC](https://community.gemsofwar.com/t/known-issue-banned-for-no-reason-or-using-the-troop-u-guys-made/78263/2 "2022-12-24T17:14:06Z")

</div>

> [@\[Known Issue\] Bans for Everyone?](https://community.gemsofwar.com/t/bans-for-everyone/78221/37):
>
> Hey Adventurers, We are temporarily changing Kris Krinkle’s spell to no longer give Treasure Maps, as we believe this may be related to some accounts being incorrectly banned. (We cannot be sure until the team has had a chance to investigate but we hope this may prevent further accounts from being incorrectly banned). I’m also going to start jumping in to try and unban some accounts of players who have contacted our support team. Please be patient, and make sure you, or anyone you may know who…

Send a support ticket: [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us)

---

_[View the full topic](https://community.gemsofwar.com/t/known-issue-banned-for-no-reason-or-using-the-troop-u-guys-made/78263)._