# \[Known Issue\] Banned for hacking bug

**URL:** https://community.gemsofwar.com/t/known-issue-banned-for-hacking-bug/78282
**Category:** Bug Reports
**Created:** [December 25, 2022, 12:36am UTC](https://community.gemsofwar.com/t/known-issue-banned-for-hacking-bug/78282 "2022-12-25T00:36:08Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Worldcut](https://avatars.discourse-cdn.com/v4/letter/w/3bc359/32.png) [@Worldcut](https://community.gemsofwar.com/u/Worldcut)
#### Post date: [December 25, 2022, 12:36am UTC](https://community.gemsofwar.com/t/known-issue-banned-for-hacking-bug/78282/1 "2022-12-25T00:36:08Z")

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**Platform, device version and operating system:**  
Xbox one x

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/7/17a5a84ebcb848d7548c7951e32031dc00efaabc.jpeg)

**Screenshot or image:**

\*\*What you were expecting to happen, and what actually happened: Tried to log into game.

\*\*How often does this happen? When did it begin happening? Happens every time I log in. Began today.

**Steps to make it happen again**

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### Author: ![Squi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/squi/32/74157_2.png) [@Squi](https://community.gemsofwar.com/u/Squi)
#### Post date: [December 25, 2022, 12:38am UTC](https://community.gemsofwar.com/t/known-issue-banned-for-hacking-bug/78282/2 "2022-12-25T00:38:37Z")

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Have a seat, take some tea and candy - you’ll have to wait a long time for the people in charge to start working.

Oh, and check out this link - there’s a census of casualties for manual examination [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us)

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### Author: ![Worldcut](https://avatars.discourse-cdn.com/v4/letter/w/3bc359/32.png) [@Worldcut](https://community.gemsofwar.com/u/Worldcut)
#### Post date: [December 25, 2022, 12:41am UTC](https://community.gemsofwar.com/t/known-issue-banned-for-hacking-bug/78282/3 "2022-12-25T00:41:02Z")

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I never miss a day on Gems of War!!! 😭😭😭

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### Author: ![Squi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/squi/32/74157_2.png) [@Squi](https://community.gemsofwar.com/u/Squi)
#### Post date: [December 25, 2022, 12:43am UTC](https://community.gemsofwar.com/t/known-issue-banned-for-hacking-bug/78282/4 "2022-12-25T00:43:21Z")

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Alas for us, what else to say ☹

That’s the gift of free time from the game, which we don’t choose, but which chooses us -\_-

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### Author: ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)
#### Post date: [December 25, 2022, 1:28am UTC](https://community.gemsofwar.com/t/known-issue-banned-for-hacking-bug/78282/5 "2022-12-25T01:28:47Z")

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Definitely open up a ticket.

I hope they’ll be faster now that they know about the issue (even though it seems they don’t know how to fix it).

This is a disaster.