# Kindle fire hd: after update 18 Jun - endless loop in battle load **URL:** \ **Category:** Bug Reports\ **Created:** [June 18, 2018, 11:40pm UTC](https://community.gemsofwar.com/t/kindle-fire-hd-after-update-18-jun-endless-loop-in-battle-load/41155 "2018-06-18T23:40:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![George](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@George](https://community.gemsofwar.com/u/George)\ **Post date:** [June 18, 2018, 11:40pm UTC](https://community.gemsofwar.com/t/kindle-fire-hd-after-update-18-jun-endless-loop-in-battle-load/41155/1 "2018-06-18T23:40:50Z")
Note: If you are absolutely uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template. Do not abuse this offer to message developers if you are otherwise comfortable posting your thread publicly. (Please remove this paragraph when submitting your report) **_[Please check the known issues list before posting a bug](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/)._** **Platform, device version and operating system** _e.g. Android, Samsung Galaxy S8, Nougat_ **Screenshot or image** _If you are on a console simply take a photo using another device. A video is preferred. Try uploading to YouTube Privately._ **What you were expecting to happen, and what actually happened** _This is simply what you were trying to do and what happened instead. Example:_ _‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_ **How often does this happen? When did it begin happening?** _Was this a once-off bug or has it been a consistent issue? Does it only happen after doinga particular game mode?_ **Steps to make it happen again** _Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!_ _Example: I lose once in the Arena._ _I then exit to the world map._ _I then tap on Broken Spire on the map and then tap Arena._ _Broken Spire’s quest loads instead of the Arena_ ---
**Author:** ![George](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@George](https://community.gemsofwar.com/u/George)\ **Post date:** [June 18, 2018, 11:45pm UTC](https://community.gemsofwar.com/t/kindle-fire-hd-after-update-18-jun-endless-loop-in-battle-load/41155/2 "2018-06-18T23:45:25Z")
Force stop, reboot, doesn’t help. Have to stop app to reset. Happens 99.9% of time after upgrade today - never seen before. Other players reporting same issue for kindles after upgrade. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [June 18, 2018, 11:51pm UTC](https://community.gemsofwar.com/t/kindle-fire-hd-after-update-18-jun-endless-loop-in-battle-load/41155/3 "2018-06-18T23:51:34Z")
Hello, I am currently responding to your ticket ---
**Author:** ![George](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@George](https://community.gemsofwar.com/u/George)\ **Post date:** [June 18, 2018, 11:54pm UTC](https://community.gemsofwar.com/t/kindle-fire-hd-after-update-18-jun-endless-loop-in-battle-load/41155/4 "2018-06-18T23:54:34Z")
Wow, awesome response time, love the game and I am impressed. Looking forward to solution. Thanks ---
**Author:** ![George](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@George](https://community.gemsofwar.com/u/George)\ **Post date:** [June 19, 2018, 1:20am UTC](https://community.gemsofwar.com/t/kindle-fire-hd-after-update-18-jun-endless-loop-in-battle-load/41155/5 "2018-06-19T01:20:16Z")
Don’t know what you did but thank you! All of a sudden - no issue for 14 battles in a row. Thanks ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [June 19, 2018, 3:31am UTC](https://community.gemsofwar.com/t/kindle-fire-hd-after-update-18-jun-endless-loop-in-battle-load/41155/6 "2018-06-19T03:31:01Z")
The development team identified the cause of the problem and pushed out a fix just a little while ago to resolve this issue! Thanks for the update