# Key rewards not giving shown rewards

**URL:** <https://community.gemsofwar.com/t/key-rewards-not-giving-shown-rewards/42608>\
**Category:** Support\
**Created:** [July 16, 2018, 4:49am UTC](https://community.gemsofwar.com/t/key-rewards-not-giving-shown-rewards/42608 "2018-07-16T04:49:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![xXxChroniclexXx](https://avatars.discourse-cdn.com/v4/letter/x/ecb155/32.png) [@xXxChroniclexXx](https://community.gemsofwar.com/u/xXxChroniclexXx)\
**Post date:** [July 16, 2018, 4:49am UTC](https://community.gemsofwar.com/t/key-rewards-not-giving-shown-rewards/42608/1 "2018-07-16T04:49:10Z")

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I have a video loaded to xbox live as proof. This happens VERY often when opening glory keys - it will say, for this particular instance, 120 glory as a reward. After pressing “A” (xbox) to accept rewards, then back out of the chest menu to the main screen I look up and have only 96 glory. If this is a bug, then I am missing thousands upon thousands of glory because of this alone. Anyone else noticing this?

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [July 16, 2018, 5:03am UTC](https://community.gemsofwar.com/t/key-rewards-not-giving-shown-rewards/42608/2 "2018-07-16T05:03:48Z")

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I suspect it’s related to the “display bug” when using Keys and not receiving many of the items listed. They have been investigating this issue for a few months. You only received 96 Glory when opening the chests, the game falsely displays more.

I don’t think management (top developers) know that this bug exists, Because if they did they should know full well how seriously this undermines the integrity & perception that all is as it should be with a RNG driven game. They would have devoted the necessary effort to correcting a glaring issue, that isn’t at all like a translation error.

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**Author:** ![xXxChroniclexXx](https://avatars.discourse-cdn.com/v4/letter/x/ecb155/32.png) [@xXxChroniclexXx](https://community.gemsofwar.com/u/xXxChroniclexXx)\
**Post date:** [July 16, 2018, 5:16am UTC](https://community.gemsofwar.com/t/key-rewards-not-giving-shown-rewards/42608/3 "2018-07-16T05:16:23Z")

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Thank you for your reply. I will be honest, I don’t think it gave any additional glory at all. I know if it did, it wasn’t anywhere near 96, because I believe that is how much I had prior to opening the chests.