# Keep losing connection **URL:** \ **Category:** Support\ **Created:** [May 26, 2016, 5:44pm UTC](https://community.gemsofwar.com/t/keep-losing-connection/7451 "2016-05-26T17:44:34Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![efh313](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/efh313/32/34349_2.png) [@efh313](https://community.gemsofwar.com/u/efh313)\ **Post date:** [May 26, 2016, 5:44pm UTC](https://community.gemsofwar.com/t/keep-losing-connection/7451/1 "2016-05-26T17:44:34Z")
**What you were expecting to happen, and what actually happened?** I keep receiving the Lost Connection error when I attempt to accomplish anything in-game. It occurs at different times. Not sure if this is just a local problem or not. **What are the steps to make it happen again?** Exit the game and log back in, same thing. **Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!** Here is the latest. I had just won a PvP battle and got the error, in background, as the Victory shield dropped. Hope I get those PvP points… ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/1/1887244850b67095dd37496920942288569d6b1d.png) ---
**Author:** ![efh313](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/efh313/32/34349_2.png) [@efh313](https://community.gemsofwar.com/u/efh313)\ **Post date:** [May 26, 2016, 7:15pm UTC](https://community.gemsofwar.com/t/keep-losing-connection/7451/2 "2016-05-26T19:15:53Z")
The above screen is what I am receiving after every battle… still… Quest or Pvp haven’t tried a challenge yet. Anybody else experiencing this? EDIT: Yep… Challenges too, same screen. The Quest and Challenge show as beaten but I do not know if I have received any rewards for doing them… I do not believe that I have… ☹ ---
**Author:** ![Ashasekayi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ashasekayi/32/61090_2.png) [@Ashasekayi](https://community.gemsofwar.com/u/Ashasekayi)\ **Post date:** [May 26, 2016, 7:25pm UTC](https://community.gemsofwar.com/t/keep-losing-connection/7451/3 "2016-05-26T19:25:03Z")
What platform are you using? ---
**Author:** ![Xixi](https://avatars.discourse-cdn.com/v4/letter/x/b5a626/32.png) [@Xixi](https://community.gemsofwar.com/u/Xixi)\ **Post date:** [May 26, 2016, 7:26pm UTC](https://community.gemsofwar.com/t/keep-losing-connection/7451/4 "2016-05-26T19:26:14Z")
Same here. I use my Ipad to play this game. Everything good before update. After update I lose connection everytime I win a battle ---
**Author:** ![efh313](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/efh313/32/34349_2.png) [@efh313](https://community.gemsofwar.com/u/efh313)\ **Post date:** [May 26, 2016, 7:26pm UTC](https://community.gemsofwar.com/t/keep-losing-connection/7451/5 "2016-05-26T19:26:31Z")
I am on PC, Steam. As I said in my OP, it might be a local issue on my end… ---
**Author:** ![efh313](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/efh313/32/34349_2.png) [@efh313](https://community.gemsofwar.com/u/efh313)\ **Post date:** [May 26, 2016, 7:27pm UTC](https://community.gemsofwar.com/t/keep-losing-connection/7451/6 "2016-05-26T19:27:41Z")
Ok, so Im not alone! 😉 I feel so much happier when there’s another sad person with me! 😁 ---
**Author:** ![Ashasekayi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ashasekayi/32/61090_2.png) [@Ashasekayi](https://community.gemsofwar.com/u/Ashasekayi)\ **Post date:** [May 26, 2016, 7:40pm UTC](https://community.gemsofwar.com/t/keep-losing-connection/7451/7 "2016-05-26T19:40:11Z")
I’m on PC Steam. I just tested a casual PVP, and the victory screen was normal. So, I’m not sure what the issue is. ---
**Author:** ![efh313](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/efh313/32/34349_2.png) [@efh313](https://community.gemsofwar.com/u/efh313)\ **Post date:** [May 26, 2016, 7:48pm UTC](https://community.gemsofwar.com/t/keep-losing-connection/7451/8 "2016-05-26T19:48:40Z")
I just tried to open the app on my iphone, using the cell network, not the local wifi my PC is on and it wouldn’t even load my hero… I think I have upset Rngesus… 😟