# It should be closed

**URL:** <https://community.gemsofwar.com/t/it-should-be-closed/71166>\
**Category:** Uncategorized\
**Created:** [July 26, 2021, 8:10am UTC](https://community.gemsofwar.com/t/it-should-be-closed/71166 "2021-07-26T08:10:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![klaus](https://avatars.discourse-cdn.com/v4/letter/k/e99b99/32.png) [@klaus](https://community.gemsofwar.com/u/klaus)\
**Post date:** [July 26, 2021, 8:10am UTC](https://community.gemsofwar.com/t/it-should-be-closed/71166/1 "2021-07-26T08:10:33Z")

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I have finish the probrem

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [July 26, 2021, 9:50am UTC](https://community.gemsofwar.com/t/it-should-be-closed/71166/2 "2021-07-26T09:50:27Z")

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You’ll need to open a support ticket here: [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new). Select “Appeal a ban” as issue category.

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**Author:** ![Snooj](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/snooj/32/65852_2.png) [@Snooj](https://community.gemsofwar.com/u/Snooj)\
**Post date:** [July 26, 2021, 3:49pm UTC](https://community.gemsofwar.com/t/it-should-be-closed/71166/3 "2021-07-26T15:49:30Z")

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They don’t work weekends so hopefully that’s why you haven’t heard back yet. I hear support is also slow though…

I’m guessing from your screen, they think you’ve botted the treasure map minigame. Did you?

Anyway, unfortunately none of us here can help. Only support can.

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**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\
**Post date:** [July 26, 2021, 3:54pm UTC](https://community.gemsofwar.com/t/it-should-be-closed/71166/4 "2021-07-26T15:54:34Z")

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Also, ban appeals are the last item on their priority list.

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**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\
**Post date:** [July 26, 2021, 4:52pm UTC](https://community.gemsofwar.com/t/it-should-be-closed/71166/5 "2021-07-26T16:52:08Z")

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As @Dust_Angel says, ban appeals is not in high priority due the tools they operate with is so often correct.