# Issue with pet promotion

**URL:** <https://community.gemsofwar.com/t/issue-with-pet-promotion/58744>\
**Category:** Support\
**Created:** [October 22, 2019, 6:04am UTC](https://community.gemsofwar.com/t/issue-with-pet-promotion/58744 "2019-10-22T06:04:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Pike9181](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Pike9181](https://community.gemsofwar.com/u/Pike9181)\
**Post date:** [October 22, 2019, 6:04am UTC](https://community.gemsofwar.com/t/issue-with-pet-promotion/58744/1 "2019-10-22T06:04:57Z")

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I recently completed a pet quest, received a pet that met the 5 cards needed to upgrade to the next ascension. When you go to the level up menu, it says cards needed 5, and then says I have 5 cards, but will not allow me to upgrade. Not sure what the issue is. Appreciate any feedback if you have it

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**Author:** ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)\
**Post date:** [October 22, 2019, 6:12am UTC](https://community.gemsofwar.com/t/issue-with-pet-promotion/58744/2 "2019-10-22T06:12:08Z")

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You need 5 extra, or 6 in total