# \[Issue is being tracked\] Problem solved by itself

**URL:** <https://community.gemsofwar.com/t/issue-is-being-tracked-problem-solved-by-itself/61178>\
**Category:** Bug Reports\
**Created:** [February 4, 2020, 11:28am UTC](https://community.gemsofwar.com/t/issue-is-being-tracked-problem-solved-by-itself/61178 "2020-02-04T11:28:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Fremy\_Speeddraw](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@Fremy\_Speeddraw](https://community.gemsofwar.com/u/Fremy_Speeddraw)\
**Post date:** [February 4, 2020, 11:28am UTC](https://community.gemsofwar.com/t/issue-is-being-tracked-problem-solved-by-itself/61178/1 "2020-02-04T11:28:13Z")

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**IT MIRACULOUSLY APPEARED! DEAR MODS, PLEASE, CLOSE THIS TOPIC** 😌

**Platform, device version and operating system:** PC/Mobile, Win7, Steam

**Screenshot or image:**

 ![1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/d/3df886bd3023884bd86718086b88e6fc5cca379e.jpeg) ![2](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/a/1a55329a41dbc643398536f8ffca74677b34cf20.jpeg) ![3](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/e/beaa262d71073f77fd8784e130636be0d709179f.jpeg)  
**What you were expecting to happen, and what actually happened:**  
I was expecting to get new weapon without creating this bug report. I received mail with new Scythe inside, but it can’t be found in my collection. I tried different ways: used “type of weapon” / “weapon name” / “kingdom weapons” etc. in filter.  
So I =\>

- restarted GoW client several times;
- restarted Steam;
- verifyed integrity of game files in Steam;  
It did not help.

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**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\
**Post date:** [February 4, 2020, 11:43am UTC](https://community.gemsofwar.com/t/issue-is-being-tracked-problem-solved-by-itself/61178/2 "2020-02-04T11:43:33Z")

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Successfully retrieved on Xbox. I’m sure they’ll fix it soon. The wait already… lol

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**Author:** ![CyberZ](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@CyberZ](https://community.gemsofwar.com/u/CyberZ)\
**Post date:** [February 4, 2020, 12:27pm UTC](https://community.gemsofwar.com/t/issue-is-being-tracked-problem-solved-by-itself/61178/3 "2020-02-04T12:27:10Z")

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you must restart. I don’t understand why, after a fresh start and collecting my gift I must restart again to view it in my collection. It doesn’t make sens but it works. I guess they forget to add a automatic load of ressources at first start.

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**Author:** ![Fremy\_Speeddraw](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@Fremy\_Speeddraw](https://community.gemsofwar.com/u/Fremy_Speeddraw)\
**Post date:** [February 4, 2020, 12:44pm UTC](https://community.gemsofwar.com/t/issue-is-being-tracked-problem-solved-by-itself/61178/4 "2020-02-04T12:44:05Z")

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> [@CyberZ](#):
>
> you must restart.

Didn’t bother yourself to read first post, right? 🙂 Nice  
 ![14](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/9/095c3477f447784ca3227057a5516c6b7cd86f68.jpeg)