# Is the server down? **URL:** \ **Category:** Gameplay Chat (General)\ **Created:** [May 2, 2016, 5:09pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221 "2016-05-02T17:09:32Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Mufasha](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mufasha/32/1327_2.png) [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\ **Post date:** [May 2, 2016, 8:07pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/41 "2016-05-02T20:07:54Z")
It is playable for me but I am logged in ---
**Author:** ![ZeZign](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zezign/32/13752_2.png) [@ZeZign](https://community.gemsofwar.com/u/ZeZign)\ **Post date:** [May 2, 2016, 8:09pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/42 "2016-05-02T20:09:27Z")
Stuck in the hero loading screen and I don’t ev n use my hero… ---
**Author:** ![dhjl](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dhjl/32/3981_2.png) [@dhjl](https://community.gemsofwar.com/u/dhjl)\ **Post date:** [May 2, 2016, 8:18pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/43 "2016-05-02T20:18:02Z")
A possible workaround for tablet/pc. (Works for me, at least.) When the game gets stuck at **Loading Hero,** try temporarily switching off the wifi. With Steam, doing this can be a bit trickier as you have to keep the window in focus. ---
**Author:** ![Ssazix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ssazix/32/5347_2.png) [@Ssazix](https://community.gemsofwar.com/u/Ssazix)\ **Post date:** [May 2, 2016, 8:21pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/44 "2016-05-02T20:21:16Z")
North America/Hawaii and I am having the same problem. I was fine with my iPad2 until it crashed and I grabbed my android and it stuck at the hero loading screen and it started pegging my android’s processors. So I thought it might be a android issue and restarted my iPad2 and it had the same problem. I think the login servers are broken, perhaps? People who are in without restarting their game seem to be unaffected. ---
**Author:** ![m3talslime](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@m3talslime](https://community.gemsofwar.com/u/m3talslime)\ **Post date:** [May 2, 2016, 8:22pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/45 "2016-05-02T20:22:18Z")
Turning off my connection to my home wifi and restarting Gems worked on my iPhone. This won’t be an option on my desktop or iPad unfortunately ☹ Thanks for the tip @dhjl! ---
**Author:** ![esslee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esslee/32/103072_2.png) [@esslee](https://community.gemsofwar.com/u/esslee)\ **Post date:** [May 2, 2016, 8:23pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/46 "2016-05-02T20:23:33Z")
![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/3/3f6ab86c4c1fd538e6b3c4dde73a4f2890ef4658.jpeg) Waiting…waiting… ---
**Author:** ![kajikrizz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kajikrizz/32/6823_2.png) [@kajikrizz](https://community.gemsofwar.com/u/kajikrizz)\ **Post date:** [May 2, 2016, 8:26pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/47 "2016-05-02T20:26:18Z")
Or kick in the background :-))). ---
**Author:** ![reameth](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/reameth/32/109_2.png) [@reameth](https://community.gemsofwar.com/u/reameth)\ **Post date:** [May 2, 2016, 8:26pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/48 "2016-05-02T20:26:33Z")
Can confirm. The workaround worked on iPhone 6 Plus. Turned off wifi and restarted game. Got in and turned wifi back on. ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [May 2, 2016, 8:28pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/49 "2016-05-02T20:28:14Z")
hahaha… 😂 Is that you @Macawi ?😂 ---
**Author:** ![Tatooie](https://avatars.discourse-cdn.com/v4/letter/t/a5b964/32.png) [@Tatooie](https://community.gemsofwar.com/u/Tatooie)\ **Post date:** [May 2, 2016, 8:47pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/50 "2016-05-02T20:47:49Z")
The trick worked. Turn off the wifi and back on a few times while loading the screen and you get in. ---
**Author:** ![Ssazix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ssazix/32/5347_2.png) [@Ssazix](https://community.gemsofwar.com/u/Ssazix)\ **Post date:** [May 2, 2016, 8:48pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/51 "2016-05-02T20:48:21Z")
Hey! I think I’ve sparred you once or twice in PVP. Anyway, your suggestion worked! On my Android, I turned off wi-fi and it loaded the rest of my profile and I’m in and playing. I can’t do it on my ipad because I don’t have a secondary means of connecting to the internet. ---
**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Post date:** [May 2, 2016, 8:54pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/52 "2016-05-02T20:54:26Z")
Didn’t work for me. Turned it off and got a ‘no connection’ notice. North America; still can’t log in. ---
**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\ **Post date:** [May 2, 2016, 9:02pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/53 "2016-05-02T21:02:08Z")
I went offline on steam also, still wouldn’t load for me. ---
**Author:** ![dhjl](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dhjl/32/3981_2.png) [@dhjl](https://community.gemsofwar.com/u/dhjl)\ **Post date:** [May 2, 2016, 9:09pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/54 "2016-05-02T21:09:13Z")
> [@Macawi](#): > > I went offline on steam also, still wouldn’t load for me. Sorry, I was mistaken about that. ---
**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\ **Post date:** [May 2, 2016, 9:10pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/55 "2016-05-02T21:10:56Z")
That’s ok, I appreciate ya trying 🙂 Hopefully a dev will appear soon and let us know something ,so we can stop twiddling our thumbs. ---
**Author:** ![Korbit](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/korbit/32/6407_2.png) [@Korbit](https://community.gemsofwar.com/u/Korbit)\ **Post date:** [May 2, 2016, 9:33pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/56 "2016-05-02T21:33:01Z")
I got new Informations from the Secret Agency of Krystara 😛 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/0/059b904705ce136bbd993afcac3194d679d9cb11.jpg) 😃😃😃 ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [May 2, 2016, 9:33pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/57 "2016-05-02T21:33:47Z")
So bad that it is actually good. 🙂 ---
**Author:** ![Marlene](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/marlene/32/4317_2.png) [@Marlene](https://community.gemsofwar.com/u/Marlene)\ **Post date:** [May 2, 2016, 9:35pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/58 "2016-05-02T21:35:36Z")
I turned off the wifi on my phone and loaded the game using my cellular network and I got in. I even got in on my ipad using my phone as a personal hotspot. After doing all that, I still couldn’t get in on either device using the otherwise working wifi in my house. ---
**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Post date:** [May 2, 2016, 9:41pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/59 "2016-05-02T21:41:37Z")
I just got in on PC. ---
**Author:** ![kajikrizz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kajikrizz/32/6823_2.png) [@kajikrizz](https://community.gemsofwar.com/u/kajikrizz)\ **Post date:** [May 2, 2016, 9:42pm UTC](https://community.gemsofwar.com/t/is-the-server-down/6221/60 "2016-05-02T21:42:19Z")
Sláva už to jede,ale ztratil jsem a mnozí další dost času. Glory be to just keep going, but I lost and many others enough time. [Previous page](https://community.gemsofwar.com/t/is-the-server-down/6221.md?page=2) [Next page](https://community.gemsofwar.com/t/is-the-server-down/6221.md?page=4)