# Is Pharos Ra in the event chest?

**URL:** <https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022>\
**Category:** Bug Reports\
**Created:** [April 9, 2018, 12:10pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022 "2018-04-09T12:10:52Z")\
**Posts on this page:** 1\
**Showing post:** 83

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [April 12, 2018, 1:13am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/83 "2018-04-12T01:13:47Z")

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Hey Guys,

I wanted to jump in here and discuss a few things about this issue from our side:

- The data passed back from server to client isn’t entirely reliable as “truth”, since in many cases it is simply data created for the client to display, and not the actual data _used_ by the server.

- In the case of the Event Chests & Yasmine, even though the data passed back indicated there _may_ have been a problem a couple of weeks ago, we suspect the server was behaving correctly. This week, some of our problems (e.g. the current misrepresentation of Guild Wars being about to start, and the Pharos-Ra issue) were partially caused by the preparations for the 3.4 update, as we are running 2 versions of the game simultaneously on the same servers during testing/submission.

- Even if there _was_ a problem a couple of weeks ago, and we wanted to provide accurate compensation for it, our detailed logs are not complete back that far. In other words, we can accurately compensate for the Pharos-Ra issue _this_ week, because we can see _exactly_ what everybody spent. We can’t see far enough back in sufficient detail, to compensate for old issues.

- Because there has been some confusion about this, we’ll be taking steps to alter the way players receive data like this in the future (no details on that yet, we’re still planning), but in the mean time, because we hate to see the confusion and uncertainty amongst our players, we’ll be issuing some global compensation for _everybody_ in the next 24 hours.

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_[View the full topic](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022)._