# Is Pharos Ra in the event chest?

**URL:** <https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022>\
**Category:** Bug Reports\
**Created:** [April 9, 2018, 12:10pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022 "2018-04-09T12:10:52Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![Magius](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@Magius](https://community.gemsofwar.com/u/Magius)\
**Post date:** [April 11, 2018, 7:59am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/61 "2018-04-11T07:59:18Z")

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Yep I did. Still pending I guess.

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**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\
**Post date:** [April 11, 2018, 9:51am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/62 "2018-04-11T09:51:10Z")

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Glad i stumbled upon this. Have sent in a support ticket now.

Didnt have many keys, but spent them all after new day

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**Author:** ![Draprion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draprion/32/8238_2.png) [@Draprion](https://community.gemsofwar.com/u/Draprion)\
**Post date:** [April 11, 2018, 12:56pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/63 "2018-04-11T12:56:53Z")

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hmmm, is that right if one key is meant to give you a 0.12% chance?

please help educate me …

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [April 11, 2018, 1:02pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/64 "2018-04-11T13:02:11Z")

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Um, a 0.12% chance of getting a mythic is a 99.88% chance of not getting one. 0.9988^1395 = .187, so there is an 18.7% chance to not have drawn the mythic. Which is precisely what you reported further upthread.

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**Author:** ![netwizard](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/netwizard/32/35338_2.png) [@netwizard](https://community.gemsofwar.com/u/netwizard)\
**Post date:** [April 11, 2018, 1:05pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/65 "2018-04-11T13:05:27Z")

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First of all, you have 80% chance to pull a troop. After that you have 0.12% chance to pull a Mythic. Hence 0.096% to pull Pharos.

```ruby
1 - (1-0.00096)^1395 = 0.7381

```

73.81% chance to pull Pharos with 1395 event keys.  
And 26.19% chance to miss, not 18.7%

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**Author:** ![Draprion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draprion/32/8238_2.png) [@Draprion](https://community.gemsofwar.com/u/Draprion)\
**Post date:** [April 11, 2018, 1:09pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/66 "2018-04-11T13:09:46Z")

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ah i see, i forgot to factor in that you might get other stuff like stones, glory or gold …

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**Author:** ![Draprion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draprion/32/8238_2.png) [@Draprion](https://community.gemsofwar.com/u/Draprion)\
**Post date:** [April 11, 2018, 1:10pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/67 "2018-04-11T13:10:08Z")

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he’s got us there!

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**Author:** ![Draprion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draprion/32/8238_2.png) [@Draprion](https://community.gemsofwar.com/u/Draprion)\
**Post date:** [April 11, 2018, 1:12pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/68 "2018-04-11T13:12:13Z")

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so there’s an almost 40% chance that you don’t pull a mythic from 1000 event keys.

with EKs so scarce now, that really doesn’t seem worth the ‘investment’.

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**Author:** ![Vaelin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vaelin/32/38411_2.png) [@Vaelin](https://community.gemsofwar.com/u/Vaelin)\
**Post date:** [April 11, 2018, 1:17pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/69 "2018-04-11T13:17:37Z")

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I opened more event chests, but those were after the 4 hours. I used 220k glory, almost 6k gems and 158 event keys as I remember.  
So that is 1222+ 450+ 158= 1830.  
Idk the exact numbers but it was something like this.  
The devs confirmed 1371 keys in that period.  
Anyway he was the last which is in KD so i craft him and I hope i don’t need to do it again. 🙂

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**Author:** ![netwizard](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/netwizard/32/35338_2.png) [@netwizard](https://community.gemsofwar.com/u/netwizard)\
**Post date:** [April 11, 2018, 2:03pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/70 "2018-04-11T14:03:14Z")

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Damn, you spend gems on Event Keys? This is very expensive, did you know that?

```ruby
1 Mythic = 100 VIP chests = 4500 gems
1 Mythic = 1000 gem chests = 9000 gems (!)
1 Mythic = 1000 evt chests = 13500 gems (!!)

```

Every time you spend gems on these, somewhere in the world a perfectionist like me dies inside.

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**Author:** ![Vaelin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vaelin/32/38411_2.png) [@Vaelin](https://community.gemsofwar.com/u/Vaelin)\
**Post date:** [April 11, 2018, 2:06pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/71 "2018-04-11T14:06:28Z")

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I know the drop rates.  
Around Skadi i opened 400 VIP chests without any mythic then I found 2 Orpheus’ Voice with the next 50. So maybe with next 100 EK i’d find 2 Pharos but who knows.

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**Author:** ![Elarcadia](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\
**Post date:** [April 11, 2018, 3:46pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/72 "2018-04-11T15:46:31Z")

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I decided to open my 99 event keys, and somehow got a Pharos Ra. I crafted my first one, so this is my first time finding him…it’s also the first time I’ve ever had more than one of any Mythic card. Man did I get lucky this week, between Undine and Pharos Ra. Thank you RNGesus!! Good luck everybody!

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**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\
**Post date:** [April 11, 2018, 4:03pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/73 "2018-04-11T16:03:45Z")

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WOW lucky you gg

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**Author:** ![WandaTheWemic](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wandathewemic/32/51431_2.png) [@WandaTheWemic](https://community.gemsofwar.com/u/WandaTheWemic)\
**Post date:** [April 11, 2018, 4:22pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/74 "2018-04-11T16:22:34Z")

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So I got hosed on Ra, submit a ticket, and get sent here. What kind of crappy service is this?

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**Author:** ![Elarcadia](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\
**Post date:** [April 11, 2018, 4:45pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/75 "2018-04-11T16:45:18Z")

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What do you mean you were sent here?

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**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\
**Post date:** [April 11, 2018, 5:02pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/76 "2018-04-11T17:02:06Z")

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He probably means he opened a Zendesk ticket and it was auto-closed with a message that said he should create a thread on the forums.

This is happening to a lot of people.

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<div class="post-metadata">

**Author:** ![Elarcadia](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\
**Post date:** [April 11, 2018, 5:29pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/77 "2018-04-11T17:29:03Z")

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Wow, that sucks. Hopefully it gets fixed soon!

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<div class="post-metadata">

**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\
**Post date:** [April 11, 2018, 5:44pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/78 "2018-04-11T17:44:29Z")

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Did you chose “missing rewards” as a topic for the ticket?

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [April 11, 2018, 9:46pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/79 "2018-04-11T21:46:31Z")

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> [@Cyrup](#):
>
> 5 pm - 9 pm Approximately, AEST, Monday. Please note that we will only be compensating players who spent Event Keys during this timeframe.

There will be an automated compensation process that doesn’t require contacting support, right? Given that most players have no way of knowing their event keys were broken due to an internal error on your side?

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [April 11, 2018, 11:03pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/80 "2018-04-11T23:03:20Z")

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No! That would be making our jobs too easy, wouldn’t it? 😛

> [@WandaTheWemic](#):
>
> So I got hosed on Ra, submit a ticket, and get sent here. What kind of crappy service is this?

I can see one of your tickets was submitted correctly 🙂 We’ll get to it when we can. You were also sent an email, the one which redirected you, explaining why your ticket was closed if you sent it as a ‘bug report’. [For more info check out this post.](https://community.gemsofwar.com/t/changes-to-reporting-bugs-and-providing-game-feedback/37054). For this type of request we’ll be handling it on tickets anyway.

@Vaelin better luck next time 🙂

> [@Magius](#):
>
> Yep I did. Still pending I guess.

Support is really busy right now, we’ll get to it when we can.

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