# Is Pharos Ra in the event chest? **URL:** \ **Category:** Bug Reports\ **Created:** [April 9, 2018, 12:10pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022 "2018-04-09T12:10:52Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Icarium81](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/icarium81/32/37141_2.png) [@Icarium81](https://community.gemsofwar.com/u/Icarium81)\ **Post date:** [April 10, 2018, 3:29pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/41 "2018-04-10T15:29:34Z")
Nobody should be REQUIRED to check a THIRD PARTY SITE for something these devs SHOULD have down pat by now. But clearly even the simplest of things is too complex. ---
**Author:** ![Elarcadia](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\ **Post date:** [April 10, 2018, 3:33pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/42 "2018-04-10T15:33:16Z")
I fully agree with you, but months of bugs have shown that nothing is being done. So, for the sake of the players, I am just saying that this might be a good plan to follow until the devs get their stuff together (not sure if that will ever happen though 😑) I feel like I see the same players constantly falling into this trap, having to open a support ticket, maybe get their keys back, etc. etc. It might just be less of a headache for them if they just wait a couple of hours to open their keys, instead of going through the same process time and time again. ---
**Author:** ![Ashasekayi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ashasekayi/32/61090_2.png) [@Ashasekayi](https://community.gemsofwar.com/u/Ashasekayi)\ **Post date:** [April 10, 2018, 3:45pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/43 "2018-04-10T15:45:47Z")
> [@Elarcadia](#): > > Constantly running into the same problem and then complaining to the devs I get what you’re saying. That’s why I go to the extra trouble of checking myself so that I won’t be enraged if I spent 100s of hoarded keys for nothing. However, I think this is an issue that should be constantly complained about. To me, this isn’t an excusable mistake. It surely shouldn’t happen the amount of times that it does. When new mythic and legendary troops are released, they should be triple checking that they are in the chests. We shouldn’t be finding out troops are missing from other players and 3rd party sites. ---
**Author:** ![Elarcadia](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\ **Post date:** [April 10, 2018, 3:50pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/44 "2018-04-10T15:50:13Z")
Oh, I am not saying to stop complaining. I am all for the complaining! It is ridiculous, and the only way to get it fixed (hopefully) is to complain and send through support tickets. I just sympathize for the people that go through it every Mythic week. I’m typically asleep when the reset occurs (2 am my time), so I have never had to deal with this particular headache yet. ---
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [April 10, 2018, 7:15pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/45 "2018-04-10T19:15:48Z")
This sort of problem should be catchable on their end even on live servers. If IP2 can schedule their news items, they can schedule automation to run hours prior to simulate chest openings as if it were reset day and ensure numbers are within tolerance. ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [April 10, 2018, 7:58pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/46 "2018-04-10T19:58:15Z")
This is part of why I get really upset over weekly reset issues. It’s something that could be automated. It’s something that should be automated, if it isn’t. It should be really easy to automate it, and really easy to automate the drop rates. It’s either not automated or the automation’s broken. It was kind of funny the first few weeks of 2018, but now we’re on week 15. At this point it’s sad. How am I supposed to trust the various other promises the devs are making if the weekly updates have been broken an entire quarter and no effort to address it has been made? Maybe efforts _are_ being made, but it’s like all the devs live in a cone of silence and the worst sin they could commit is letting players know they fixed something. I have a feeling we’re going to see announcements for 3.4 soon and it’s going to have new, ambitious features that no one really asked for and a “bugfixes” list shorter than the “new issues” thread will be within six hours. ---
**Author:** ![Malifestro](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@Malifestro](https://community.gemsofwar.com/u/Malifestro)\ **Post date:** [April 10, 2018, 10:36pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/47 "2018-04-10T22:36:19Z")
I also put in a ticket. I spent hundreds and hundreds of keys on all chests and got very bad drops. I spent thousands of VIP gems too, all soon after the reset and remember getting quite upset. I hope they resolve this for us that hit a bug. I wonder if there was something that effected all the chests in the initial minutes/hours of the reset. ---
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [April 10, 2018, 10:56pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/48 "2018-04-10T22:56:12Z")
As @Strat has mentioned, this isn’t a new issue as of 2018. The data entry issues have been around since as long as Console has existed. I remember threads from 2016 consisted of this complaint, though at the time the Console players believed it to be due to the secondary importance that was put on their platform of choice. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [April 10, 2018, 10:58pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/49 "2018-04-10T22:58:41Z")
5 pm - 9 pm Approximately, AEST, Monday. Please note that we will only be compensating players who spent Event Keys during this timeframe. > [@Malifestro](#): > > I wonder if there was something that effected all the chests in the initial minutes/hours of the reset. This only affected Event Chests. ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [April 10, 2018, 11:18pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/50 "2018-04-10T23:18:06Z")
> [@Lyya](#): > > Console players believed it to be due to the secondary importance that was put on their platform of choice. The newest forum badge, and everyone gets one: ![second_class](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/f/2f9720d382f3f65c469cfc2fdd65c652e49a7e89.jpg) ---
**Author:** ![netwizard](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/netwizard/32/35338_2.png) [@netwizard](https://community.gemsofwar.com/u/netwizard)\ **Post date:** [April 11, 2018, 3:38am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/51 "2018-04-11T03:38:39Z")
I thought that this was only affecting new troops, that fall into chests after 3-4 weeks period. I naively presumed that old ones were safe to chase. Well, turns out this is not the case at all. ---
**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\ **Post date:** [April 11, 2018, 3:48am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/52 "2018-04-11T03:48:28Z")
![tenor](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/f/4f3176aac033111c83de9467b6343746ff2b5917.gif) This is an experiment to see how many people forget their worries and sadness upon seeing a bunny wearing a bunny hat. If successful, maybe support will start answering with bunny gifs. That won’t resolve your issues and nothing will improve, but at least you will stop caring because BUNNY and that, after all, is an improvement to the current situation, right?🐇 (No seriously, if this is the second week in a row, this would really suck. I’m glad I have both Pharos and Yasmine from the forge at this point.) ---
**Author:** ![Vaelin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vaelin/32/38411_2.png) [@Vaelin](https://community.gemsofwar.com/u/Vaelin)\ **Post date:** [April 11, 2018, 5:01am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/53 "2018-04-11T05:01:42Z")
Here is the end of my story. I recieved back 1371 event keys and i found nothing. ![Screenshot_20180411-065938](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/0/309d2626e032222f951d120653265c8e649493dc.jpg) ![Screenshot_20180411-065653](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/9/7940acfcfb27301184b43fcb7030d2e30ceea577.jpg) So basically I had bad luck. ---
**Author:** ![Vaelin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vaelin/32/38411_2.png) [@Vaelin](https://community.gemsofwar.com/u/Vaelin)\ **Post date:** [April 11, 2018, 5:02am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/54 "2018-04-11T05:02:53Z")
![Screenshot_20180411-070224](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/6/a66d501edd49a6feabd251fd40973f37107849fb.jpg) Time to craft him. Thank you all for the replies! Have a nice day to everyone! ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [April 11, 2018, 5:18am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/55 "2018-04-11T05:18:16Z")
More than 1300 keys and nothing… woW that’s awfully luck sorry:s ---
**Author:** ![Draprion](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/draprion/32/8238_2.png) [@Draprion](https://community.gemsofwar.com/u/Draprion)\ **Post date:** [April 11, 2018, 6:03am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/56 "2018-04-11T06:03:06Z")
Based on my (admittedly poor) maths, with an event key rate of 0.12% mythic drop rate, the probability of you missing with 1395 keys is about 19%. So yeah, you were unlucky, but that’s like throwing a six sided dice and coming up with 1 when 1 is the only number you didn’t want. It happens, unfortunately. ---
**Author:** ![SteveSJB](https://avatars.discourse-cdn.com/v4/letter/s/bbe5ce/32.png) [@SteveSJB](https://community.gemsofwar.com/u/SteveSJB)\ **Post date:** [April 11, 2018, 6:19am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/57 "2018-04-11T06:19:50Z")
Just got my 450 keys back too, still no Pharos-Ra, time to save diamonds. ---
**Author:** ![netwizard](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/netwizard/32/35338_2.png) [@netwizard](https://community.gemsofwar.com/u/netwizard)\ **Post date:** [April 11, 2018, 6:40am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/58 "2018-04-11T06:40:18Z")
Here’s what taransworld says ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/c/3cc7dcf168ca864ba97a6e1d6f7b6859c0117640.png) So it’s 26,19% chance to miss. Also I still didn’t get my 100-200 EK… ---
**Author:** ![Magius](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@Magius](https://community.gemsofwar.com/u/Magius)\ **Post date:** [April 11, 2018, 6:43am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/59 "2018-04-11T06:43:58Z")
Nope… Didn’t get my event key and gems either ☹ ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [April 11, 2018, 7:40am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/60 "2018-04-11T07:40:47Z")
Did you submit a ticket to get your keys back? [Previous page](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022.md?page=2) [Next page](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022.md?page=4)