# Is Pharos Ra in the event chest? **URL:** \ **Category:** Bug Reports\ **Created:** [April 9, 2018, 12:10pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022 "2018-04-09T12:10:52Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Vaelin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vaelin/32/38411_2.png) [@Vaelin](https://community.gemsofwar.com/u/Vaelin)\ **Post date:** [April 9, 2018, 12:10pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/1 "2018-04-09T12:10:52Z")
Hi everyone! Did anyone find Pharos Ra in the event chests? I spent about 2k EK for it and i found nothing. Was it just my bad luck or a bug? Can anyone confirm it? ---
**Author:** ![fishinia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fishinia/32/33490_2.png) [@fishinia](https://community.gemsofwar.com/u/fishinia)\ **Post date:** [April 9, 2018, 12:31pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/2 "2018-04-09T12:31:03Z")
I saw a message that one of my guildies found a pharos ra ---
**Author:** ![fishinia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fishinia/32/33490_2.png) [@fishinia](https://community.gemsofwar.com/u/fishinia)\ **Post date:** [April 9, 2018, 12:31pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/3 "2018-04-09T12:31:53Z")
Not sure if they crafted it or found it though i guess ---
**Author:** ![Vaelin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vaelin/32/38411_2.png) [@Vaelin](https://community.gemsofwar.com/u/Vaelin)\ **Post date:** [April 9, 2018, 12:38pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/4 "2018-04-09T12:38:17Z")
After 5 hours from reseting i saw the first one on global. ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [April 9, 2018, 1:46pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/5 "2018-04-09T13:46:24Z")
The story: - [Taransworld.com](http://Taransworld.com) pulls the game data to show what is in the chests. As of reset, Pharos-Ra was _not_ in the chests. - As of about 20 minutes ago, Pharos-Ra had been reintroduced. This probably means if you file compensation tickets, “Oh, it was always in there, you are mistaken, ha ha! We never mess up troop rotations.” ---
**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\ **Post date:** [April 9, 2018, 1:49pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/6 "2018-04-09T13:49:37Z")
> [@Slypenslyde](#): > > This probably means if you file compensation tickets All troops are added within 3-4 weeks, considering Pharos-Ra was added in 5 hours they made their SLA easily. 😉 ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [April 9, 2018, 1:50pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/7 "2018-04-09T13:50:51Z")
Wait, is Pharos-Ra really confirmed to be in EVENT chests now? As far as I understood it, you can pull him by buying tiers in the event store, which would also result in a global message. ---
**Author:** ![vgamerunner87](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@vgamerunner87](https://community.gemsofwar.com/u/vgamerunner87)\ **Post date:** [April 9, 2018, 1:52pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/8 "2018-04-09T13:52:59Z")
As the poster above me pointed out, I did get a Pharos-Ra from buying a tier in the raid boss shop (although I already had crafted him weeks ago in the soul forge). Don’t know about event chests though. ---
**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\ **Post date:** [April 9, 2018, 2:09pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/9 "2018-04-09T14:09:21Z")
He definitely is available in event chests since the ones you get from the raid shop or soulforge don’t show up in global chat ![2](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/b/abbe4220997bca77b748ca21f345e715cc38e5d8.png) ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [April 9, 2018, 2:16pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/10 "2018-04-09T14:16:13Z")
Pharos-Ra is now on Taran’s World’s chart, which means it’s in the game data, which means if it isn’t in the pool _now_ there’s an even more severe bug than “no one can remember to maybe double-check the troop pool on Friday before leaving the office”. ---
**Author:** ![Vaelin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vaelin/32/38411_2.png) [@Vaelin](https://community.gemsofwar.com/u/Vaelin)\ **Post date:** [April 9, 2018, 3:26pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/11 "2018-04-09T15:26:34Z")
Thx for the replies, it seems i just had a really bad day. ---
**Author:** ![Vaelin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vaelin/32/38411_2.png) [@Vaelin](https://community.gemsofwar.com/u/Vaelin)\ **Post date:** [April 9, 2018, 3:51pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/12 "2018-04-09T15:51:51Z")
![Screenshot_20180409-140129](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/b/1bc7b1657114748a0078428903388c9a17a9310e.jpg) It was the first what i saw. It was 2PM GMT+2. ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [April 9, 2018, 4:08pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/13 "2018-04-09T16:08:28Z")
So was Pharos Ra in the drop pool in the first hour of reset or not? ---
**Author:** ![Vaelin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vaelin/32/38411_2.png) [@Vaelin](https://community.gemsofwar.com/u/Vaelin)\ **Post date:** [April 9, 2018, 4:12pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/14 "2018-04-09T16:12:13Z")
That is what i want to know too, maybe the devs can answer this question. ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [April 9, 2018, 8:27pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/15 "2018-04-09T20:27:13Z")
Several people got Pharos-Ra since the last 6h, but in first few hours from reset nobody got one. It seems clear that it wasn’t in the event keys when reset hit this morning… ---
**Author:** ![netwizard](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/netwizard/32/35338_2.png) [@netwizard](https://community.gemsofwar.com/u/netwizard)\ **Post date:** [April 9, 2018, 10:37pm UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/16 "2018-04-09T22:37:49Z")
Similar problem here. Was Yasmine in the event chests during FoT event? Taransworld says she was missing. Did anyone pull her with EK? ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [April 10, 2018, 12:03am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/17 "2018-04-10T00:03:37Z")
Pharos Ra was in the pool at reset. However, his drop rate was incorrect and this was fixed four hours after reset. ---
**Author:** ![Mithran](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mithran/32/18064_2.png) [@Mithran](https://community.gemsofwar.com/u/Mithran)\ **Post date:** [April 10, 2018, 12:22am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/18 "2018-04-10T00:22:20Z")
From the looks of it, his drop rate was **zero**. Explains both why the parser didn’t pick him up at all right after reset (it doesn’t display troops as “missing” if they are in _any_ chest, and Pharos _was_ in event chests but the chance to pull a mythic rarity troop for that chest was set to zero at week start). ---
**Author:** ![Icarium81](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/icarium81/32/37141_2.png) [@Icarium81](https://community.gemsofwar.com/u/Icarium81)\ **Post date:** [April 10, 2018, 12:26am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/19 "2018-04-10T00:26:50Z")
So who compensates us for gems wasted in TRYING to pull a mythic that wasn’t ACTUALLY a possible drop? I only had the pull 10 option and another 6 single pulls from gems as well as 5 event keys, but I wouldn’t have wasted the gems if I knew he wasn’t ACTUALLY dropping ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [April 10, 2018, 12:28am UTC](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/20 "2018-04-10T00:28:28Z")
If you opened chests during the four hour window that this issue occurred, you can [contact support](https://gemsofwar.zendesk.com/hc/en-us/requests/new) with the Request Type set to ‘Missing Rewards’ and we’ll look into this for you. 🙂 [Next page](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022.md?page=2)