# Is chat broken? **URL:** \ **Category:** Support\ **Created:** [March 10, 2021, 3:04pm UTC](https://community.gemsofwar.com/t/is-chat-broken/68963 "2021-03-10T15:04:57Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Caleb](https://avatars.discourse-cdn.com/v4/letter/c/58956e/32.png) [@Caleb](https://community.gemsofwar.com/u/Caleb)\ **Post date:** [March 10, 2021, 3:04pm UTC](https://community.gemsofwar.com/t/is-chat-broken/68963/1 "2021-03-10T15:04:57Z")
Ever since we got the message that the chat servers were going to be down for about an hour, I haven’t been able to log in to chat. When I try, the little colored orbs spin for maybe a second, but nothing happens. I’ve tried restarting and clearing the cache. I’m running Android 10. Is there a fix? Any help is appreciated. ---
**Author:** ![Rockwell](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Rockwell](https://community.gemsofwar.com/u/Rockwell)\ **Post date:** [March 10, 2021, 5:25pm UTC](https://community.gemsofwar.com/t/is-chat-broken/68963/2 "2021-03-10T17:25:48Z")
Working ok here in the UK on Android 👍 ---
**Author:** ![Caleb](https://avatars.discourse-cdn.com/v4/letter/c/58956e/32.png) [@Caleb](https://community.gemsofwar.com/u/Caleb)\ **Post date:** [March 10, 2021, 6:38pm UTC](https://community.gemsofwar.com/t/is-chat-broken/68963/3 "2021-03-10T18:38:14Z")
Thank you for replying. From what I can tell it’s working again for everyone else, so it will probably never come back for me, I’ll never join a guild, etc. Oh well, fun while it lasted. From everything I’ve read, the company has almost completely abandoned this game, so I’m glad this happened before I spent money on it. It’s a shame, seems like it was a good game. ---
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [March 10, 2021, 7:13pm UTC](https://community.gemsofwar.com/t/is-chat-broken/68963/4 "2021-03-10T19:13:07Z")
This happened to me at one point. I was able to resolve it by uninstalling and reinstalling the client. That may work for you, as annoying as it is to have to re-download everything… ---
**Author:** ![Snooj](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/snooj/32/65852_2.png) [@Snooj](https://community.gemsofwar.com/u/Snooj)\ **Post date:** [March 10, 2021, 8:04pm UTC](https://community.gemsofwar.com/t/is-chat-broken/68963/5 "2021-03-10T20:04:57Z")
Does your internet have any restrictions on it? Back in the old days of working in an office, I could play this game on work’s WIFI but chat wouldn’t work. Always assumed a port or something was blocked. 🤷‍♀️ ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [March 11, 2021, 1:11am UTC](https://community.gemsofwar.com/t/is-chat-broken/68963/6 "2021-03-11T01:11:08Z")
Reinstalling fixes this issue in most cases. Please do so, and if it doesn’t help, please let us know. ---
**Author:** ![PythagorasGamer](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@PythagorasGamer](https://community.gemsofwar.com/u/PythagorasGamer)\ **Post date:** [March 11, 2021, 9:42pm UTC](https://community.gemsofwar.com/t/is-chat-broken/68963/7 "2021-03-11T21:42:27Z")
You don’t need the game chat to work to join a guild. Many guilds don’t use game chat anyhow, because it is not great. You can post here in the forums that you are looking for a guild, the Facebook group, or on Reddit. Either of those options would get you in a guild.