# Invite to guild problem

**URL:** <https://community.gemsofwar.com/t/invite-to-guild-problem/1374>\
**Category:** Support\
**Created:** [November 17, 2015, 2:17pm UTC](https://community.gemsofwar.com/t/invite-to-guild-problem/1374 "2015-11-17T14:17:39Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Pixie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pixie/32/3202_2.png) [@Pixie](https://community.gemsofwar.com/u/Pixie)\
**Post date:** [November 17, 2015, 2:17pm UTC](https://community.gemsofwar.com/t/invite-to-guild-problem/1374/1 "2015-11-17T14:17:39Z")

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We are trying to invite a new player Akai\_tenshi (invite code: FIONA) in our guild BLaCkGoLD , but the player doesn’t receive our invite.  
I and other player from the guild sent invites but the Akai\_tenshi still doesn’t receive it. I lowered the level requirement of our guild but still it doesn’t work. Akai\_tenshi says is playing on mobile so that’s not the problem either.  
Thanks for the help.

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**Author:** ![MarvelKit](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/marvelkit/32/7072_2.png) [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)\
**Post date:** [November 17, 2015, 2:31pm UTC](https://community.gemsofwar.com/t/invite-to-guild-problem/1374/2 "2015-11-17T14:31:03Z")

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Is the player currently in a guild (just checking)?

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**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\
**Post date:** [November 17, 2015, 2:55pm UTC](https://community.gemsofwar.com/t/invite-to-guild-problem/1374/3 "2015-11-17T14:55:39Z")

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Just send a ticket to support. They can manually make sure that the invite reaches the player…

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**Author:** ![Pixie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pixie/32/3202_2.png) [@Pixie](https://community.gemsofwar.com/u/Pixie)\
**Post date:** [November 17, 2015, 3:05pm UTC](https://community.gemsofwar.com/t/invite-to-guild-problem/1374/4 "2015-11-17T15:05:45Z")

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The player is not currently in other guild and I don;t get any error when I send the invite. I sent a ticket. Thanks for help

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**Author:** ![Dorgath](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@Dorgath](https://community.gemsofwar.com/u/Dorgath)\
**Post date:** [November 17, 2015, 3:48pm UTC](https://community.gemsofwar.com/t/invite-to-guild-problem/1374/5 "2015-11-17T15:48:29Z")

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I didn’t see any obvious problems when I tried yesterday either - I was on my iPhone, typed in FIONA at the invite screen and got the message that the player was available, and sent it.

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**Author:** ![Pixie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pixie/32/3202_2.png) [@Pixie](https://community.gemsofwar.com/u/Pixie)\
**Post date:** [November 18, 2015, 9:54am UTC](https://community.gemsofwar.com/t/invite-to-guild-problem/1374/6 "2015-11-18T09:54:23Z")

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Problem solved, thanks all

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**Author:** ![Full](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/full/32/469_2.png) [@Full](https://community.gemsofwar.com/u/Full)\
**Post date:** [November 19, 2015, 12:32am UTC](https://community.gemsofwar.com/t/invite-to-guild-problem/1374/7 "2015-11-19T00:32:47Z")

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Hi All,

Glad to see the problem has been solved.  
We are happy to help when there are problems.

Thanks,  
Gems Of War Support