# \[Investigating\] Vanishing cursor **URL:** \ **Category:** Bug Reports\ **Created:** [May 26, 2022, 7:08am UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508 "2022-05-26T07:08:45Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![s-wolff](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/s-wolff/32/32634_2.png) [@s-wolff](https://community.gemsofwar.com/u/s-wolff)\ **Post date:** [May 26, 2022, 7:08am UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/1 "2022-05-26T07:08:45Z")
**Platform, device version and operating system:** pc/mobile, asus chromebook chrome OS **Screenshot or image:** **What you were expecting to happen, and what actually happened:** every time i click the mouse in game my cursor disappears and i have to scroll the mouse ball or hit a keyboard key or click again for it to reappear **How often does this happen? When did it begin happening?** it happens every time i click and has only been an issue since this weeks update **Steps to make it happen again** just click any where in the game and it vanishes ---
**Author:** ![s-wolff](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/s-wolff/32/32634_2.png) [@s-wolff](https://community.gemsofwar.com/u/s-wolff)\ **Post date:** [May 26, 2022, 7:09am UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/2 "2022-05-26T07:09:58Z")
to be clear i tried reinstalling the game and restarting the device multiple times it didnt help ---
**Author:** ![Porky\_Pieman](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/porky_pieman/32/75522_2.png) [@Porky\_Pieman](https://community.gemsofwar.com/u/Porky_Pieman)\ **Post date:** [May 26, 2022, 8:38am UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/3 "2022-05-26T08:38:39Z")
Same thing here Acer Chromebook, chrome os ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 26, 2022, 10:29pm UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/4 "2022-05-26T22:29:57Z")
Hey! This was also reported in the 6.3 patch notes and we had some follow up questions. > [@6.3 Update: Depths Below](https://community.gemsofwar.com/t/6-3-update-depths-below/75471/49): > > This is not something we included in the update. > > Which screen resolution are you playing on? > Full screen or windowed? > Can you also please provide a screenshot? ---
**Author:** ![s-wolff](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/s-wolff/32/32634_2.png) [@s-wolff](https://community.gemsofwar.com/u/s-wolff)\ **Post date:** [May 27, 2022, 7:45am UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/5 "2022-05-27T07:45:57Z")
full screen, im not sure chromebooks have different resolution? and no i cant because if i click the keys to take a ss the cursor comes back but ill try taking a picture through my tablet ---
**Author:** ![s-wolff](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/s-wolff/32/32634_2.png) [@s-wolff](https://community.gemsofwar.com/u/s-wolff)\ **Post date:** [May 27, 2022, 8:30am UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/6 "2022-05-27T08:30:50Z")
[20220527 042538 - YouTube](https://youtu.be/6lew19wrylU) this is a video i took and the cursor only came back when i rolled the scroll ball on the mouse and this happens with or without the mouse ---
**Author:** ![Porky\_Pieman](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/porky_pieman/32/75522_2.png) [@Porky\_Pieman](https://community.gemsofwar.com/u/Porky_Pieman)\ **Post date:** [May 27, 2022, 3:15pm UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/7 "2022-05-27T15:15:23Z")
I’ve found a temporary workaround which makes the game playable “enable “highlight mouse cursor” in the accessibility settings. A red ring will appear around your cursor. Even if your cursor disappears, that red ring will still show, so you can still see where your cursor is” ---
**Author:** ![s-wolff](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/s-wolff/32/32634_2.png) [@s-wolff](https://community.gemsofwar.com/u/s-wolff)\ **Post date:** [May 28, 2022, 2:20am UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/8 "2022-05-28T02:20:52Z")
thx ill try this ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [June 3, 2022, 6:14am UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/9 "2022-06-03T06:14:55Z")
Hey @s-wolff I’m just following up with you on this. Does your chromebook have a touch screen? As the mouse pointer in your video is your operating system’s graphic. Gems of War has a custom mouse pointer graphic. So it appears your device isn’t really recognising the mouse properly. I would suggest ensuring your mouse drivers are up to date as well as ChromeOS. If this doesn’t work let me know and I’ll pass the info onto the team. ---
**Author:** ![s-wolff](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/s-wolff/32/32634_2.png) [@s-wolff](https://community.gemsofwar.com/u/s-wolff)\ **Post date:** [June 7, 2022, 10:07pm UTC](https://community.gemsofwar.com/t/investigating-vanishing-cursor/75508/10 "2022-06-07T22:07:24Z")
my device constantly updates and it is only this game giving me problems and it never did until i updated to the new version it is not a touch screen it is a track pad/usb mouse and both have the same issue